Problem is the anti theft module located on the steering column has malfunctioned for my wife-??s 2010 Nissan Cube keyless ignition. Vehicle would not restart for my wife after sitting for 5 hours, luckily she was not way off somewhere. From what I-??ve seen Nissan did a recall of a similar defective module on other models but did not include the Cube. Nissan doesn-??t even have the parts readily available for repair. Vehicle has been sitting at a repair shop for over a month now. This should be a safety issue as it could leave people totally stranded in the middle of nowhere with no meaningful way to repair the vehicle. The part number of the module is 487001 FA0C. It is believed that Nissan did not recall the Cube because of the low quantity of vehicles manufactured in relation to the other problem models.

- Kannapolis , NC, USA

My vehicle would not start. I had to have it towed to my mechanic where his computer diagnostic found the problem to be the steering module that starts the vehicle. I had to have it replaced at my cost of $971. My mechanic informed me that this same problem was prevalent in the year prior to mine and that they were being repaired by the manufacturer. I contacted the manufacturer and was told there was no campaign for my particular VIN number. I don't understand why the year prior to mine is covered but mine is not. I am the original owner of the vehicle and I have had this vehicle serviced as required through the dealership originally, then continued by my mechanic. I would like to file a complaint against this manufacturer to get reimbursed for this defect.

- Medford, NY, USA

Power steering lock assembly is defective. Vehicle happened to be stationary at the time, locks the car from starting using the start button, car wont even turn over, dealer states part must be replaced. This exact same problem was addressed by a ntsb recall for 2009 - 2010 Altima and one other model but not the Cube krom

- Yuma, AZ, USA

Steering wheel does not lock. Dash lights come on, key is recognized, but sometimes engine does not start due to dead battery. Failure seems to be steering lock mechanism in unlocked position at all times causing battery to drain. Battery replaced 2 times in 9 months.alternator checks out good. Tired of being stranded!!!!car was stationary when incidents occur. Happening every other day for past 2 months.

- Concord, NC, USA

The electronic steering interlock mechanism failed, on and off until it finally quit working and the car would not start as a result (the car was stationary each time the problem occurred, which happened at several locations around lexington, ky). I had it towed to a dealer, glenn Nissan, lexington, ky. Initial and follow-up repairs cost $1,053.35. This was definitely a safety hazard in terms of potentially being stuck without transportation, and a faulty mechanism affecting the steering performance of the car. Today I learned that Nissan extended the warranty on the vehicle due to a significant number of problems experienced by their customers worldwide. My car is past the 3-year extension period (by the way, I did not receive any notice of the warranty extension). The nature of this vehicular problem demanded a recall of the vehicle, not an extension of the warranty. I am therefore registering this complaint with your Agency and asking for your investigation of this case. In addition, the law firm of chimicles & tikellis, llp, is investigating a potential class action law suit against Nissan regarding the defective, unsafe electronic steering interlock installed on the 2009-2010 Nissan Cube model and two other models. I have provided information on my case to join that class action suit if it goes forward. I and all consumers need the national highway and safety administration to hold auto manufacturers accountable for selling defective, unsafe cars to the public and for failing to properly issue recalls on such vehicles. Please advise as to your intentions for taking action on this matter. Sincerely, [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Lexington, KY, USA

The contact owns a 2010 Nissan Cube after turning the vehicle off, the engine could not be restarted. The vehicle was towed to the dealer where it was diagnosed that the ignition lock assembly failed and needed to be replaced. The vehicle was repaired and the manufacturer was notified of the failure. The failure mileage was 94,000. Updated 05/05/17

- Cameron, NC, USA

My car starts when it feels like it. I've been stranded at the store after dropping off a child at sports practice, stranded in my own garage unable to take my child to school or get to work. It appears to be the steering lock mechanism issue that abounds in the 2010 Cube. Sometimes it starts and sometimes it doesn't. I now have to phone a friend and tell them I'm leaving and where I'm going in case I get stranded and can't make it back!

- Rockford, IL, USA

I recently had my steering lock mechanism go out on my 2010 Nissan Cube and leave me stranded. I had my vehicle towed because it would no longer start thinking it was a safety issue. =$$ no other dealerships would look at it because it was what seemed an electrical issue, I had to take it to Nissan dealership to diagnose this problem. I was quoted $950 for it to get fixed. Upon doing research I realized this same part was recalled on the 2009S. I also found many other complaints about this same issue and how Nissan was not taking care of their customers. I took my issue to Nissan corporate to get it resolved but they said at this time they could not take responsibility for it because there were "revisions" done to this part. Obviously it is still a problem. It also was said that they could not help with any financial assistance. Very disappointed with Nissan and will never buy from they again, further recommend their business or customer service. Clearly they do not have any. Do not buy Nissan anything. They will not take responsibility for recalled parts and do the right thing.

- Houston, TX, USA

Electronic steering column lock (escl) was malfunctioning, as diagnosed by a Nissan dealer. The car was parked at my job and would not start. The brake pedal was pressed but was locked as well as the steering wheel in locked position. A solid orange key icon on the dash had started flashing. The car was towed to Nissan. This is the same issue that the 2009 Cubes were recalled for. It is the same part and same issue with my 2010 Cube. Paying $1000 for an issue that Nissan is already aware of is ridiculous. Nissan should be held accountable for every model affected by this problem, and not just the 2009S.

- Odessa, TX, USA

Electronic steering column lock (escl) was malfunctioning, as diagnosed by a Nissan dealer. The car was parked on the side of the road, and it would not start, no engine, or into acc mode because the escl did not sense the brake pedal being pressed or the wheel in locked position. Pushing the brake pedal too start the car did nothing, and engine start button did not work but a solid amber key icon on the dash board would come up and disappear. The car had to be towed to the dealership. Did some research, and it turns out that Nissan had problems w 2009 same escl part = steering lock part# on my unit - we have photos -487001fa0B manufacture date 09-30-09 the same as the only Cube model year recalled.- from 2009-2010 including Cube 2009 and Altima/maxima 2010 which seemed to share the same escl part used my Cube 2010 which is not part of the recall. Dealer wants over $800 too fix a know defect. There are many resources online (facebook, youtube, web forums) where people driving models other than Altima and maxima experience the exact same problem, yet Altima and maxima owners get warranty extensions and everyone else gets saddled with a $800 repair bill or more. Nissan should be held accountable for every model affected by this problem, not just two models and just one model year when the 2010's have the same issue and part. Our Cube has 47,000 miles -

- Watertown, CT, USA

The steering wheel lock went out on the coldest day of the year, there is a recall on the 09 Cube and 10 maximas and Altima, and many many complaints of this happening on the 10 Cube, however Nissan will not cover the faulty part they have in so many of these cars in this range of years including this one. When this part goes out you cannot start the vehicle leaving you stranded and an tow bill plus $870 to fix a part Nissan already knows is faulty.

- Council Bluffs, IA, USA

Electronic steering column lock (escl) was malfunctioning, as diagnosed by a Nissan dealer. The car was parked in a parking garage, and it would not start, no engine, or into acc mode because the escl did not sense the brake pedal being pressed or the wheel in an unlocked position. The brake pedal was stiff, and engine start button did not work. A solid amber key icon on the dash board would come up and disappear. The car had to be towed to the dealership. Did some research, and it turns out that Nissan had problems w several escl parts revised over time in various models from 2009-2010 including Cube 2009 and Altima/maxima 2010 which seemed to share the same escl part used in Cube 2010. Waiting to hear from the dealer if Nissan covers for this issue.

- Irving, TX, USA

My car would not start due to anti theft mechanism failure in steering column. This was an unexpected problem requiring towing and not helped by battery jump. Meaning, if the car is turned off in extreme weather with a car load of kids and no phone service the occupants could be in life threatening danger.

- American Canyon, California, CA, USA

I couldn't start my car. Lights, horn etc. Were working. After hrs. Of research (@ home, online) couldn't resolve the problem so had it towed to poughkeepsie Nissan. Discovered it was the steering lock control unit. I see that Nissan has had many problems & even recalls with this. $801 and 2 days later got my car back. Very disappointed with this problem as it seems Nissan has been aware.

- Ppughkeepsie, NY, USA

There is a known issue with the Nissan electronic steering column lock used on cars manufactured in model years 2009-2010. The lock engages and makes cars with push-button ignitions impossible to start. There is a warranty extension for the 2009-2010 Altima and maxima, but no other models are covered, even though other models use the same part and experience the same problem. Nissan should be responsible for the repair of this part because it is caused by abuse or misuse, but simply mechanical/electrical failure. There are many resources online (facebook, youtube, web forums) where people driving models other than Altima and maxima experience the exact same problem, yet Altima and maxima owners get warranty extensions and everyone else gets saddled with a $1000 repair bill. Nissan should be held accountable for every model affected by this problem, not just two models.

- Woodbridge, VA, USA

The contact owns a 2010 Nissan Cube. The contact stated that the steering wheel seized and the vehicle failed to start. The vehicle was taken to the dealer where it was found that the electronic steering lock had failed. The vehicle was being repaired. The manufacturer was contacted about the failure. The failure mileage was approximately 95,000. Updated 7/25/14

- Ft. Worth, TX, USA

My 2010 has done this to me twice now!!! I go to get in and start it up. Nothing happens. Replaced with brand new battery and nothing happened. Had to have it towed to the dealer for inspection. Turns out the steering lock assembly malfunctioned. Nissan issued a similar recall for the same exact issue on all 2009 models as well as other models with same device. But not 2010 models and would not honor the recall. It is now costing me $700 to repair a faulty lock assembly that they know has malfunctioned in other models!!!!!!!!!!!!!!!!!!!

- Phoenix, AZ, USA