8.7
pretty bad- Typical Repair Cost:
- $2,630
- Average Mileage:
- 90,000 miles
- Total Complaints:
- 3 complaints
Most common solutions:
- new transmission (2 reports)
- not sure (1 reports)
While driving my cube to the dealership for my routine oil change my car would not shift out of first gear, when I stopped to get off the freeway the car would not move. I called the dealership which was 2 blocks away and they told me to turn the car off and restart. The tires squealed and then the car moved and shifted like normal. Upon arriving at the dealership I was told I had to leave it and it was probably an electrical issue . When they called last week they told me I needed a new transmission but that Nissan would pay 4,000 and I ONLY had to pay $950. In 47 years of driving I have never replaced a transmission in a vehicle yet alone one with 63,000 miles on it. I haven't even had to change the brakes and I guess I'm supposed to be grateful to Nissan since my warranty expired at 60000. Do yourself a favor if you're looking to buy a vehicle. Stay away from Nissan. It will be my last.
- Doreen M., New Biston, US
When I first started having issues it was surging issues, it was sporadic and not consistent. I did some research and saw that Nissan has had past issues with CVT transmissions and that from 2008-2010 they even extended the warranty to cover up to 100k. I took my vehicle back to the Nissan dealership where I purchased the vehicle from and told the Asst. Manager of the shop what the issue was, informed him of the information I found online, he came back to me and informed that my vehicle was 4k outside of the warranty, the diagnostic test would cost $100 to determine in fact it is a transmission issue but since he and I both feel certain it is the transmission why spend the money, he gave me the number to contact Nissan Consumer Affairs and to open a claim with them, not sure if they will extend the warranty for my situation or not it would be their call. I did not want to pay for this test when I didn't feel as though for a 2013 that I would be having transmission issues. I called got the claim set up, a representative from the Nissan Consumer Affairs office called me and we spoke about the issue, she insisted that I would need to get the diagnostic test done, again I told her I didn't feel it was right for me to have to pay out of pocket for this when they know they have had CVT issues and obviously continue to still have them. She assured me that the issues had been resolved. I did not take my car down for the diagnostic test.
During this time my car stopped with the surging, so I felt as though it corrected it self or the problem worked its way out, bad gas or who knew. Then out of the blue, I was driving for a long period of time, came to a stop and when it was my turn to go, I applied the gas and wasn't moving. I had to turn on my hazards, roll to the side of the street, my car then started moving again normally, got to where I was going, later went to return home and my car was running fine, got to my exit off the interstate and it happened again, my car did not want to move, I rolled to the side of the road again, put my car in park, put it back in drive and got to moving again, came to another stop and again, my car didn't want to move, I then turned off the ignition, restarted my car, got home without a hitch. Took my vehicle the next day to the local mechanic where he confirmed my worst fears, my car has total transmission failure and suggested I take it back to the dealership. Took my vehicle to Nissan on Sept. 7, 2016 where my vehicle is still at today and have been waiting for contact from Nissan Consumer Affairs. I finally spoke with a representative from their office, basically wanting to know if the dealership has relayed any information over to me...>LOL, she will be calling the Nissan dealership to discuss it further with them and will followup with me by the end of the day today to inform me of what they will or will not be doing. I just don't understand how a dealership who has had Civil Law Suits against them due to transmission issues still continue to have these issues.
- Nancy G., Ruskin, FL, US
This is second Cube I have purchased from Nissan except this time I’m disappointed. At 133,000 miles, the CVT transmission unexpectedly went out. I hadn’t had any mechanical issues at all until this suddenly happened. I took it to the dealership and had them replace the CVT transmission at the cost of $4,300. This was a mistake.
The car now won’t accelerate, go up hill, or maintain freeway speed without a lot of effort. I don’t expect that the car should drive like it’s new, however, I do expect that the car should have run almost the same as it was before the transmission suddenly stopped working. I have to drive over 30 miles to get to a Nissan dealership to be seen. I work full time and attend school. This is inconvenient, but I had always received great service and trusted the dealer. Now, I’ve spent a significant amount of money on this transmission repair, and spent several days without my vehicle due to this issue. I spent another full day waiting for the service tech to look at my car this past Saturday, with an 8:00am appointment. I didn’t get my car back or a call back until 3:00pm. The result was, “[the service tech] feels exactly what you are describing, but that’s normal CVT operation.â€
The car drives nothing like it did before the transmission went out. It doesn’t seem possible that it’s “normal†for me to have to press the gas pedal to the floor to drive up hill, just to obtain a speed of maybe 35-40 MPH. It doesn’t seem possible that it’s “normal†for me to have to let off the gas at 4,000 RPM and then press it again to ‘shift’ and maintain my freeway speed (which, at 70-75 MPH, it’s running 3,000 to 3,500 RPM). And it’s not “normal†that I cannot accelerate from a stop or get on the freeway at a normal speed.
It’s frustrating and makes me question whether the replacement transmission was indeed new. Unfortunately, I have no way of knowing that, myself.
I’m disappointed with Nissan overall. I have owned Nissan’s (and bought all of them from Fontana Nissan) since I started driving but they have left a bad impression on me and I will not be purchasing another one in the future.
These CVT transmissions are terrible.
- Sarah S., Chino Hils, US