The contact owns a 2011 Nissan Juke. The contact stated the engine failed and the battery drained excessively. The vehicle was taken to the dealer where the failure could not be diagnosed. The manufacturer was notified of the failure. The failure mileage was 90,000. The windshield made a squeaking and rattling noise when driving and going over bumps. It was almost a constant sound. The engine would idle and sputter, when stopped at a red light. When the consumer accelerated from the light, the vehicle stalled. It was determined the timing chain snapped and caused damage to the crank sprocket and chain. The times chains, guides, timing chain tensioner and crank sprocket were all replaced. The vehicle started but mis-fired due to the valves being bent. The engine block was then replaced, due to damage to the valve guides and piston tops. The vehicle had to be to towed to the dealer, because the vehicle was emitting blue grayish, colored smoke, and then stalled. Updated 06/18/14

- Hesperia, CA, USA