4.7
definitely annoying- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 22,646 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
CPO Juke with 42k miles on it; transmission failure seemingly out of nowhere. RPMs would indicate acceleration but no additional speed could be gained over 40mph. Car would drive fine for about 15 minutes before the transmission would begin to fail again. Took it to dealership, it was diagnosed with transmission failure and transmission was replaced under warranty. Took 2 weeks for the repair request to be granted; a total of 16 days from initial diagnosis to pickup after repairs.
- New Orleans, LA, USA
Faulty transmission, my car has less than 60K miles and the transmission started failing. It was up to date on transmission fluid and filters were good. My mechanic couldn't thing a reason why the transmission was failing, I was suggested to put a brand new transmission on my car which has only 55K miles, this started to happen while I was on the highway, my transmission started slipping out of no where
- Holualoa, HI, USA
What has happened is in my letter that was not sent to Nissan yet but every occurrence is listed and filed with Nissan Consumer Affairs you will see the case numbers. This is also my report to you. If more information is needed I will supply
- Clarksville, TN, USA
The contact owns a 2016 Nissan Juke. While driving, the rpms increased; however, the vehicle would not accelerate over 40 mph. The vehicle was taken to Nissan of staten island (1976 hylan blvd, staten island, NY 10306, (718) 447-3800) to be diagnosed, but the cause of the failure could not be determined. The vehicle was not repaired. The manufacturer was notified, but was not able to assist. The failure mileage was 10,288.
- Staten Island, NY, USA
The contact owns a 2016 Nissan Juke. After starting the vehicle, the transmission failed to operate the vehicle. The vehicle was towed to peltier Nissan (3201 S sw loop 323, tyler, tx 75701, (903) 561-7300) where it was diagnosed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified and offered to pay for half of the repair. The approximate failure mileage was 64,000.
- Brownsboro, TX, USA
2016 Nissan Juke sl AWD Aug 2017, I traded-in a 2011 Nissan Juke sl for a new 2016 Juke sl 1. transmission catches: 2016 Juke has a transmission issue which prevents the car from accelerating even when driving on the highway, which results in driver/passengers in car that won't move. You have to come to a complete stop to get the transmission to 'catch'. Nissan was notified four days after the car was purchased. Nissan acknowledged being able to duplicate issue over voicemail but then claimed they couldn't after requesting the car be bought back. 2. exhaust inside car: Exhaust fumes permeate inside the car whenever the ac/heat/defrost are on making it impossible to be in the car without the windows down no matter how hot or cold it is outside. The smell is so overwhelming that is causes nausea, sleepiness and headache. Nissan's response, "you will smell some antifreeze/exhaust when you're in the car". 3. electrical issue: The navigation/stereo/console randomly shuts off - while driving - which has also caused the volume knob to be inoperable. I emailed andrew tavi, todd woods and mark swenson requesting they intervene to buy the car back, but they have turned the matter back over to Nissan customer care who I reported the issue to last fall (2017); this is the same Nissan customer care who didn't ask to listen to the voicemail from the dealership acknowledging being able to duplicate the issue with the transmission or the multiple video's I made showing the issue with the transmission. If you google, "Juke revving no acceleration" you will find multiple posts and videos from people in the us and europe who are having the same issue with their Nissan's and aside from the transmission issue itself the secondary common factor is that they all, like my Juke, report that their car does not 'throw a code". *please* investigate for safety.
- Brunswick, MD, USA
Transmission failure 2016 Nissan Juke sl AWD which began day after I bought it. I described this to dealer as "car revs but no acceleration. Initially it would happen after driving on highway for about 1-1.5 hours. Now it begins within the 10 miles it takes to drive to pick up rental car. Three times thus far I have been nearly rear ended, once by a tractor trailer whose wheels I can still hear screeching because the car wouldn't accelerate coming off an exit. The only solution is to stop the car in its 'tracks' to try to get the transmission to catch. I told Nissan dealership where I purchased the car that car isn't safe to drive as well as Nissan. Neither will even acknowledge the issue exists including refusing to view videos I took to demonstrate the issue. I took the car to 3 different Nissan dealerships. One in NY said the issue was being caused by an access, a quart plus overfull, of transmission fluid. The said it would self adjust after 2000-3000 miles. First 300 miles from NY to DC car drove normally. On return trip, same issue, within 1-1.5 hrs transmission started to hesitate, car wouldn't accelerate. Car also has electrical issues which cause console to randomly reset itself. And a nauseating smell that pervades the car which initially was noticed when I turned the heat/defrost on but now sitting here writing this, I can smell the order in my hair; I think it's some sort of exhaust smell. Nissan response to the smell which I initially thought was maybe antifreeze was that "you will smell some antifreeze. You're just sensitive smells". I have no documents to upload other than service records which shows no repairs performed. I literally just texted a friend to borrow money to buy a used a car because the more I drive the car the worse it gets and I fear an accident will ensue causing harm to myself or someone else.
- Clarksburg, MD, USA
- Rochester, NY, USA