On June 16, 2022 I suffered a medical emergency and the vehicle drifted out of the lane into the guardrail to the right. No lane departure warning sounded or alerted me. The vehicle grazed the guardrail on the passenger side then veered left across the other 3 lanes with no warnings or alerts sounding. The seatbelt did not lock up during the guardrail incident or upon impact of the vehicle into a hillside where the vehicle eventually came to a stop. When I fully came to, I saw the gearshift broken off and I had a broken nose. Several other items from the dash were also broken off from my face hitting them. I suffered multiple injuries, one of which required surgery. I have a door panel shaped hematoma on my left hip, however all the medical records state "restrained driver" and can be provided upon request along with any other reports. The vehicle is currently at Monroe's Collision Center awaiting a determination on the extent of the damage. Several, if not all, airbags deployed. I had my car for 17 days. The windows are currently down and the vehicle will not start.

- Portsmouth , OH, USA