9.0
really awful- Typical Repair Cost:
- No data
- Average Mileage:
- 40,150 miles
- Total Complaints:
- 2 complaints
Most common solutions:
- not sure (1 reports)
- replace battery (1 reports)
There is a known deterioration issue with the battery (main component - roughly $10K to replace) on this vehicle in hot weather states. It appears Nissan has been aware of the problem since before we bought the car in 2015 (I am 2nd owner).
The vehicle is all electric and would otherwise be an amazing little car. I bought my first Nissan in 1986 and have had at least one in the family since. Until this experience i would have been a loyal Nissan enthusiast forever.
Unfortunately, I was dealing with a major health concern when the battery on our car began displaying the symptoms of the issue. The car was still under warranty at the time but I was unable to deal with it. One of my son's contacted a dealership about it but by the time I was able to actually get the car to the dealer's service department it was a couple of weeks out of warranty. The dealership told me at the time that I was wasting my time trying to get Nissan to consider an exception but at the time I still believed they would do the right thing.
Now, two years, four escalation attempts and a state attorney general complaint later, I am resigned to the fact that they won't. The car barely has 25,000 miles on it and is nearly useless. Resale value is less than half of the $10K I paid for it and frankly, spending that same amount to put a new battery in it seems ridiculous.
So much for brand owner loyalty. I not only will never buy another Nissan product myself, I doubt that anyone I know ever will either. Here's hoping anyone who reads this will heed the warning and avoid them as well.
- SW & MG H., Glendale, AZ, US
Purchased used 2012 Leaf and lost 4 bars at 31K miles and battery was replaced. I now have 24K miles on the replacement battery and have lost 4 bars again. Nissan is telling me that my car is out of warranty, but I found a class action lawsuit and Nissan extended the warranty to 60K miles. Yes, the vehicle is 10 years old, but to only get 31K on the first battery and then 24K on the second battery and not reach the warranty on either battery is very disappointing. I want Nissan to either buy the vehicle, or give me a really good trade-in value on a different used vehicle--no EVs in my future. Two large environmental hazards is two too many.
- Teresa M., Eleele, US