10.0
really awful- Crashes / Fires:
- 2 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 0 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
My car got stuck in a snowbank and became unresponsive. I attempted to gently rock it back and forth by putting it into drive and reverse two or three times. The car began to smoke. I took my foot off the accelerator and attempted to exit the vehicle, but the door was locked and did not automatically unlock. I tried to press the child safety lock button in case the child safety lock had been activated, but accidentally pressed the button to open the window. Smoke started coming into the car. I manually unlocked the door, pressed the button to put the car into park. I evacuated the car, and it was engulfed in smoke and making a very loud noise. I had the neighbor call 911 as I left my phone in the car and I was afraid the car would explode. I left the neighbor's house and waited for the fire trucks. My car's wheels were still spinning extremely fast and pieces were coming off of them. A firefighter was able to enter my car in protective gear and turn the car off. The wheels were burned off my car. The car eventually cooled down and I had it towed to the dealership. The dealer does not know why the wheels kept spinning after I was no longer in the car, so we do not know what malfunctioned. My safety was put at risk as I would have been unable to control the car if it had not been stuck in a snowbank. The problem has not been reproduced. The dealer examined the car and has repaired the tires and rims, but still does not give an answer as to why the wheels kept spinning long after I had exited the vehicle. There were no warning lamps, messages, or symptoms prior to the incident.
- St. Paul, MN, USA
9.3.2021 Freeway comes to a complete stop. Front end collision into vehicle in front at an angle to avoid full collision and into the barrier on Passenger side. NO AIRBAGS deployed! Police Report Filed.
- Hillsboro, OR, USA
This vehicle failed to have airbags deployed in this accident on 3.23.2022, as photographs that are larger than 10MB will upload, but the Estimate did upload. BUT the car was spun nearly if not fully 360 after hit by a truck in a lane change of a blind spot that spun the car and into concrete barriers. HORRIBLE. Totaled Vehicle. this is the SECOND accident both under USAA on September 03, 2021, with another Police Report and Freeway accident from Front End when freeway traffic came to a sudden stop, and into the barrier. AGAIN no Air Bag Deployed. Warning systems failed.
- Hillsboro, OR, USA
- Auburn, WA, USA