I was just at Empire Lakewood Nissan Dealership in Colorado on [XXX] for a few things. During my visit recall P4A17 was performed. I now notice on my drive in to work my heater isn't working now. It just blows cold air through the defroster and not at my feet as the HVAC indicator shows. I always have my auto climate feature set to 68 degrees F. It didn't finally come on until I'm almost to work. One of the best things about an electric car is I don't have to wait for the engine/coolant to warm up. My car was always warm by the time I left my neighborhood. Now I'm pulling into work and it's finally warm" What did P4A17 do to my car" INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Arvada, CO, USA

After a recent software update, my vehicle's cabin heating system began malfunctioning. On cold days, when heat is most critical, the system suddenly stops providing heat and blows cold air (around 64?F) for the remainder of the drive. This issue compromises both safety and comfort. My car is still under warranty so I brought it to the vehicle to Eden Prairie Nissan. Initially, the technician claimed I was not performing the "proper starting procedure" (keeping the blower speed low for the first few minutes). However, the provided owner-??s manual supplement makes no mention of such a procedure affecting the heating system. After speaking with the dealership manager, I learned that other Nissan Leaf owners are experiencing the same issue. I was informed that the problem is an unintended consequence of a software update designed to prevent overheating. Despite following the dealership's instructions, the issue persists. For example yesterday during a 20-minute drive, the heating system stopped after five minutes, even with the blower on the lowest setting it was 9F outside.This morning during a round trip to an appointment, the system provided no heat at all 11F outside. Thank you for your attention to this matter. Please let me know if additional details or documentation are required.

- Eden Prairie, MN, USA

Audio system and Apple CarPlay connectivity issues - the sound will suddenly turn on at full volume, which is not safe while operating the vehicle. Have taken the car to the dealership in NJ and PA and they are unable to provide a solution.

- Philadelphia, PA, USA

When going backwards, backup camera doesn-??t work, either it becomes purple color or it shakes, then it works again, this happens occasionally and it increases risk of accident while going backwards

- Solon, OH, USA

While driving at 10 degrees F outside and heater turned on, no heat comes out of vents or defroster.

- Westport, CT, USA

The E-pedal was on. Trying to park car and it jumped the curb when it lurched forward and brakes would not engage so I had to hit a tree to stop the car.

- Huntington Beach , CA, USA

On my 2022 Leaf I use the epedal system, which is supposed to operate as a one-pedal driving, meaning when you the car is in epedal mode, you can drive the car with one pedal. When you press the accelerator the car will move forward and when you let go of accelerator the car will come to a stop. However, sometimes the car does NOT come to a stop and it will coast as if the epedal is not engaged. This happens regardless of the batteries SOC (state of charge), weather, angle of the road, temperature, or road condition. When epedal is engaged and you lift off the accelerator, the car should always come to a stop, and it doesn't. This is dangerous because there have been many times where I have ran a stop sign or almost hit the car in front of me because I've had to slam on the brakes at the last seconds. Sometimes the epedal system works great and the car will come to a stop, but many times it does not. The braking should always be consistent and it is not, making this feature dangerous to use because you can easily hit the car/something in front of you. I know how the system works because this is my second Nissan Leaf. In my 2018 Nissan Leaf, the epedal was consistent with the braking; it always braked, no matter the situation. The 2022 does not, and it's dangerous. I brought the car to the Nissan dealer and of course they can't find anything wrong with it. There are several others I've found online that have the same issue: epedal braking is NOT consistent and it should be. There are no warning lamps or messages that come up on the dash. I'm asked to provide a date, but this happens every day. Every day the braking is inconsistent. his has been happening since the first day I bought the car in November of 2021.

- Oakland, CA, USA