10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
3 / 0
Average Mileage:
20,117 miles

About These NHTSA Complaints:

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problem #20

Dec 042015

Maxima

  • 137,000 miles
The contact owns a 2004 Nissan Maxima. The contact stated that while driving at 35 mph, there was a loud explosive noise from the vehicle. The contact discovered that the sunroof had shattered. The vehicle was not diagnosed or repaired. The VIN was not included in the NHTSA campaign number: 04V326000 (visibility). The manufacturer was not notified of the failure. The approximate failure mileage was 137,000.

- Memphis, TN, USA

problem #19

Mar 032010

(reported on)

Maxima 6-cyl

  • miles
2004 Nissan Maxima, dealer replaced glass in the skyview roof.

- North Brunswick, NJ, USA

problem #18

Oct 252007

Maxima 6-cyl

  • Automatic transmission
  • 0 miles
The contact owns a 2004 Nissan Maxima. The contact is aware of the safety risk involved related to the water leaking into the vehicle and causing it to rust and electrical failure. The contact is currently using towels in the vehicle to assist with the leak. The contact also has invoices and detailed documents from the dealer available. The assessment report list the dealers conclusions after the vehicle was repaired and the diagnosis of the recent failure. The contact wants a representative at NHTSA to contact her regarding the current and previous photos available due to the water leak and damage in to vehicle.

- Upper Malbaro, MD, USA

problem #17

Oct 252007

Maxima 6-cyl

  • Automatic transmission
  • miles
On or about the evening of October 23, 2007, I heard a loud boom! as I was driving down the highway. I didn't see anything airborne, or feel any sort of impact. At first I thought someone had blown-out their tire, but there were no cars around us. So I parked and looked at my tires. All all my tires were fine, and there was no sign that anything had hit the body anywhere in the front, rear or sides of the vehicle. However, the next morning it was drizzling, and as I was pulling out, I noticed a small trickle of water coming from the light panel above. It was seeping in from the roof somehow. This was strange, because I don't have a sunroof --only a skyview and that doesn't open. I slid back the roof panels to investigate. As the daylight shined through I was horrified to find the skyview window full of cracks. It looked liked cracked ice which started above the frontseat area, and continued into the backseat area. I immediately called 1-800- Nissan-1 and reported this to customer care rep. Christine basille X. 51276, and told her what had happened. Furthermore, I told her that I had received a recall notice about the skyview with my VIN some years earlier, back in 2004. I was told to contact Nissan whether I had experienced any problems with it or not. I told her that in 2004, I had taken it to the dealer in response to the recall back then. The dealer had kept my vehicle overnight to inspect it, but chose not to replace my skyview saying something like my vehicle didn't appear to be affected. Christine basille told me that a representative would get back in contact with me by Monday. In the interim, I took my car to the dealership for assessment, because my service rep said that he would be able to tell the difference between a warranty issue and damage due to impact. Although, the service dept. Reported that there is no sign of impact, they have declined covering the repair. I still have not heard back from my regional Nissan representative.

- Upper Marlboro, MD, USA

problem #16

Apr 012007

Maxima 6-cyl

  • Automatic transmission
  • 32,000 miles
The contact owns a 2004 Nissan Maxima. The vehicle was serviced for NHTSA recall # 04V326000 (visibility:sun roof assembly) at 15,915 miles. The sunroof was rusted out in all four corners and was not designed to open. Water leaks into the vehicle when it rains. The current mileage is 33,582 and failure mileage was 32,000. The consumer stated that water leakage and corrosion are safety hazards. The consumer stated should not have to pay for repairs due to the fact this sun roof is a defect and the consumer feels it is the responsibility of the manufacturer to pay for it. The consumer provided a copy of the estimate for repairs. Updated 08/01/07

- Miami Beach , FL, USA

problem #15

Dec 132006

Maxima 6-cyl

  • Automatic transmission
  • 45,000 miles
: the contact stated while entering the vehicle from the front driver side door, the sunroof glass shattered without warning. The dealer was alerted.

- Lindale, TX, USA

problem #14

Oct 152005

Maxima

  • Automatic transmission
  • 19,856 miles
3rd problem with Maxima: Purchased 2004 Nissan Maxima brand new. After 2 major problems that I spoke about in two earlier complaints, I am not on #3. in October, 2005, two weeks before my wedding, while my area was getting some rain. I got in my car as usual to begin driving to work, when I noticed a big puddle on my passenger leather seat. My sunroof was leaking. When I called Nissan in huntington, NY, again, I had to wait days before I can get an appointment, even though it was still raining. The dealership verified the sun roof glass seal was leaking and the replaced sunroof glass assembly. They actually gave me a rent a car this time, because I complaint to a manager.

- Nesconset, NY, USA

problem #13

Dec 012005

Maxima 6-cyl

  • Automatic transmission
  • 88,000 miles
Was driving and power moon roof exploded. Almost wrecked on interstate from the noise. Fortunately shade was closed and glass did not come in and injure anyone. Nissan currently has a recall on the skyview moon roof but the description listed on their site is exactly what happened to my moon roof.

- Bay St. Louis, MS, USA

problem #12

Oct 282005

Maxima 6-cyl

  • Automatic transmission
  • 39,650 miles
While driving on the highway during the night, the glass of the electric sunroof shattered and broke. It was raining, so the roof lining and the sunroof cover got damaged by the water. There is no physical evidence of anything hitting and breaking the glass. The dealer refused to perform the repair under warranty, even though there is a recall of other Maximas for similar problems (with the skyview). The parts are ordered and will arrive in 2 to 3 weeks. The old parts are still on the car, which can not be used when raining. The total estimated bill is going to be over $2,800 for parts and labor.

- Bayamon, PR, USA

problem #11

Jan 132005

Maxima 6-cyl

  • Automatic transmission
  • miles
The driver noticed while driving, a squeaking noise was heard coming from the rear of the vehicle. The vehicle started vibrating uncontrollably. The driver was able to maintain control of the vehicle and drove to the dealer for inspection. The mechanic informed the driver that the structure of the vehicle was design defect from the manufacturer. A fix was not available at this time. Two months after purchase, the brakes began to squeal. Dealer said it was a creep groan and could not repair the problem. Consumer experienced 4 flat tires (Goodyear P245/45R18 - model # 96vs2eagrs-avsbrptl) all found to have defective splits called sidewalk circumferential cracks. Consumer received a safety recall notice regarding a sun roof shatter condition.

- Thomasville, GA, USA

problem #10

Sep 022003

Maxima

  • Automatic transmission
  • 1,300 miles
While driving 50 mph a loud explosion occurred. Rear tailgate glass and sun roof glass shattered without any impact. Then, a year later, a recall for the sun roof glass was issued.

- Mogadore, OH, USA

problem #9

Aug 012004

Maxima

  • 7,000 miles
Sun roof assembly was replaced due to leakage because it was installed wrongly. The strut suspension malfunctioned, it made a clunking noise as if it was loose.

- Staten Island, NY, USA

problem #8

Sep 272004

Maxima 6-cyl

  • Automatic transmission
  • miles
I was driving to work & I heard and felt a blow and heard air from the outside, and then I looked up and saw my sun roof was shattered. I was freaking out, and drove to the dealership. They knew this sun roof was a recall. I was never notified nor received a letter from Nissan. I had glass, and my arm and my back and my 17 month old daughter car seat had glass all over it, and pieces of glass in it's fabric. I will never put her back in her car seat nor will my family, nor I feel safe ever again. Although the dealership fixed the problem. I do not feel safe!!! I feel Nissan should reimburse me for my baby's car seat, and put me into another vehicle. I will tell my fmaily & friends not to buy this car from Nissan. It's not safe at all!!!

- Houston, TX, USA

problem #7

Aug 032004

Maxima

  • 6,200 miles
The sun roof is too noisy and makes a loud rattling sound.

- Beverly Hills, FL, USA

problem #6

Jun 092004

Maxima

  • miles
While driving sun roof glass exploded. No injuries reported. Consumer was able to drive the vehicle to the dealer, and mechanic determined that the glass was defective, and replaced it.

- Las Vegas, NV, USA

problem #5

Mar 152004

Maxima 6-cyl

  • Automatic transmission
  • 2,000 miles
I have had my 2004 Nissan Maxima for 1 month and have the switch controlling the sun roof no longer works. I brought it back tothe dealer to repair and they ordered the parts from Nissan. It has been almost 3 months and the parts have not come in. Nissan says they are on backorder and have no idea when thre will be available. They said it could be 1 more month or maybe 6 more months. They do not know.this is a $900 dollar option that does not work, and Nissan says they have no idea when the parts to fix it will be available.

- Mahwah, NJ, USA

problem #4

Feb 092004

Maxima 6-cyl

  • Automatic transmission
  • 4,990 miles
Sun roof shattered while traveling on an open highway for no apparent reason. Glass fragments rained into vehicule, but part of sun roof flew off stricking and causing severe damage to vehicule traveling behind.

- Sagamore Beach, MA, USA

problem #3

Feb 132004

Maxima

  • 5,000 miles
While driving 65 mph sun roof shattered. This caused glass to fall into the vehicle, and also damaging other vehicles that were in the rear of them.

- Sagamore Beach, MA, USA

problem #2

Feb 072004

Maxima

  • Automatic transmission
  • 4,548 miles
When driving down a major highway heard a loud explosion. Passenger looked around and saw no vehicles near the car. Opened the shade for the sky-view glass roof of a 2004 Nissan maxia and glass flew into the car causing the driver to swirve on the highway. Glass cut both passangers hands, arms and face. The sky-view glass roof had apparently shattered. This has been confirmed by the dealer where the car was purchased. This is a sky view roof that does not open. The glass panel runs the lenght of the vehicle. This is not a conventional sunroof that pops up or slide rearward. Consumer brought the vehicle to dealer to be repaired. Now the glass panel leaks when it rains. Consumer was cut by the glass chardes when opening the shade and the shattered glass fell into the passenger compartment. The shade was closed at the time of the incident.cw

- Arlington, VA, USA

problem #1

Jan 302004

Maxima 6-cyl

  • Automatic transmission
  • 9,800 miles
The car started up and was running fine. My wife went back into the house to get our daughter and found the car had stalled. The car has not started since. I am concerned about this situation, because of the fact that the car justed stalled for no apparent reason. I hate to think what could have happened if my wife was driving the car. In addition, according to several post on edmunds.com this is happening to other consumers. I have had other problems with this car since I purchased it 3-12-03. It has been back to the dealership several times for the following reasons: Service engine lights coming on, leaking sunroof, cd not working, a fog/condensation behind center console screen, and interior molding coming loose. I have called Nissan usa and spoke to matt at 310-771-8454 ext 8454. If you can help with this please contact me at 410-239-0119. Thank you for your time and efforts.

- Hampstead, MD, USA