I purchased a 2009 Nissan Maxima on November 12th 2009, unknowingly that Nissan issued a recall for the front suspension (recall summary Nissan is recalling certain model year 2009 and 2010 Altima and Maxima passenger cars. The upper front strut insulators may have been manufactured out of specification resulting in a potential for the strut insulator to crack) I heard noises from the front area of the car and took it into the dealership, where the service department said they could not find a problem, I took the car back and the noise got worse, I took the car back to the dealer and was told they recalled the vehicle for a sound dampener, and was replaced. I took my family on a 2 hour road trip when my vehicle began to make serious noises, the car began to jerk and shake. I looked online and noticed a recall that was never brought to my attention, the recall states that "if the strut insulator is cracked, there is a potential for the strut rod to come out of its mounting position, which could affect vehicle stability and increase the risk of a crash", I returned to the dealership and spoke with the sales manager and was told that "if I felt that the car is unsafe then don't drive it!". I am paying for a car that is extremely dangerous and was sold this car after the recall and still has not been fixed. I believe that my family and I have been severely been put in harms way and have been lied to about a recall! I feel that the dealership had the duty to repair a crucial safety issue on a vehicle that was present on their lot. I have made three attempts to have the vehicle repaired and now fear for the safety of my family.

- Huntington Beach, CA, USA