10.0
really awful- Crashes / Fires:
- 0 / 1
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 8,575 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
What happened today was the sunroof exploded while driving down the interstate. Loud gunshot sound! Lucky the viser was closed when it happened! I have an appointment next week due to dealership backed up but they said I can come by to get it patched until my appointment day. No Warning lights, messages, or anything happened before the incident occurred. Just glad no one was hurt and it didn-??t cause me to have accident.
- Addis, LA, USA
I was driving on the highway and the passenger side front pillar trim panel just flew off. This is the second time this has happened to my vehicle, the first time was my rear pillar which I paid to replace myself because I was told at the dealership this is just a cosmetic issue. I disagree, to me this is very hazardous and could potentially hurt someone, and now my car sounds like air is coming through the windshield. I don-??t feel safe driving this car now and this kind of thing happening. I would feel awful if this caused an accident or if someone got hurt and I feel that Nissan should take responsibility and correct this defect as I have researched that many people have experienced the same scenario with these parts of the vehicle. The one I had replaced had different clips and definitely feels more secure, but again I don-??t think enough people are reporting this issue properly, so I am because it-??s dangerous.
- Sarasota , FL, USA
Car starts, but would not accelerate. Turned the car off, started 10 minutes later, car would not accelerate past 5 mph. Drove a 1/4 block turned around, car-??s power steering locked up in drive way. 12 hours later car works fine, no acceleration issues. Brought to Nissan dealership, they found no issues. 2 weeks later, drove for 3-hour trip. Returned home and parked. Started car 30 minutes later, drove 10 minutes and car loses acceleration again in the middle of road/traffic. Able to park safely. Car engine would not restart, lights and hazards working. Error message on dash says incorrect key code. Called a tow, they jumped the car with a jumper pack and engine starts, car accelerates. 1 day later new battery installed, new battery in key fobs. Car is accelerating and starting now. My complaint, my belief that there is a serious design flaw with the keyless start option. Car is not detecting key while in drive every time. No indication given that batteries were low power. Safety issues - no detectable problems found by mechanics, losing acceleration while in traffic possibly due to key fob malfunction. Why is there no option for traditional key start" How can car be trusted to start/ accelerate when driving long distances, when there is no reasonable explanation for the loss of acceleration" This is not a unique issue, a number of complaints online for viewing. Videos on how to -??fix-?? by unplugging car battery. Consumers should not have to diy/disconnect car battery just to start a car.I believe this is a deeper issue with car design and is a safety issue for teen and adult drivers.
- Seymour , IL, USA
Carvana states I have open recalls on my car. However, when I check my VIN on your website it states no open recalls. I reached out to Carvana to file a complaint as I wasted 2 hours of my life taking my car to have recalls fixed when the recalls were non-existent. Carvana in turn routes me to file a complaint with you as you send them the codes for recalls. Does my car have recalls or not?
- Nashville , TN, USA
May 17,2023 6:30a.m. I drove to work, parked for 9hrs & at 4pm when I went to leave my sunroof was shattered.. there are no trees or anything that is over my car.. it looked as though someone had gotten inside my car & punched the sunroof as the glass was slightly pushed outwards.. my car was locked & no signs of entry... upon my arrival to Hudson Nissan I was informed by a Nissan Service Writer that this happens all the time & he told me to look it up on Youtube or Google.. After looking it up & seeing that exploding sunroofs happen daily, I did more research & saw there are current & past lawsuits pertaining to exploding sunroofs..that is also where I saw that I needed to file my exploding sunroof on this site. My car was inspected by a certified Nissan technician that said my entire roof system needed to be replaced. My car was also inspected by a certified State Farm Adjuster that only wants to pay for the rear glass. Thankfully I was not driving at the time of the incident, however, after viewing several videos of consumers this has happened to, they all said it sounds like a gunshot.. I've been shot, still carry the bullet in my neck, I cannot even imagine how I'd react if I were on the interstate driving 65mph and hear what appears to be a gunshot inside my car...or if my grandson was riding along. I cant say how I'd react, , but im guessing everyone around me would be at risk including myself.. I just can't phathom why this issue is still allowed to happen. The entire process has been a complete nightmare. I've been without a vehicle since May 17, 2023. State Farm doesn't want to pay for what the manufacturer/dealership suggests & once I get it fixed I will be trading it... I do not ever want to go through this again!
- Charleston, SC, USA
The trim between rear quarter panels and side rear windows becomes loose and not attached at one end and falls of the cars which might be a hazard for pedestrians at higher speeds.
- Kingston, NY, USA
The car went full throttle by itself and would not stop.
- Fayette, MS, USA
I was driving home from Durango, CO when I hear a big bang, I pulled over to see that my panoramic sunroof exploded. There no debris that flew and hit my car, it just exploded for no reason at all. We called Nissan of Durango where it was purchased as of today we have not heard back from them. This incident took place on 3/5/22 around 3:14 pm. There was no oncoming car, there was a vehicle in the right lane, three land highway. I was going the speed limit of 65 at the time of explosion. It was snowing slightly, but not sticking to the highway. our claim number is 22-7318190 with Progressive Insurance.
- Cortez, CO, USA
From a complete stop and in stop and go highway traffic, the car failed to accelerate. The gas pedal was pressed as far as possible but the car would not accelerate. This is dangerous because the issue occurs without any warning and I could have been hit by oncoming traffic. I had the car checked at a Nissan dealership, they kept the car for abour 6 days, they could not replicate the issue and the car did not give a code, so there were no repairs. The issue occured again 5 days later while trying to make a left turn from a traffic light. The car barely acclerated to 9mph. Since the car does not give an error code, the dealership said they could not make any repairs. This issue was also reported to Nissan Consumer Product customer service, who referred me back to the dealership. So no resolutions for this issue.
- Wendell, NC, USA
I purchased new vehicle March 10th the tire pressure came on soon as I purchased I took the car back it to big O Dodge get checked out but they told me they did not know and to take it by the Nissan dealer. I went to the Nissan service and all four tire sensors were bad and needed to be fixed the dealer (big O Dodge)would not help. They told me that they did not believe me or the Nissan service department. I also noticed that the front grille area of my car had small damage that they would not acknowledge that as well.
- Greenwood, SC, USA
Purchased 2017 Nissan Maxima at passport of marlow heights on 3/17/20. Took car to first service at passport on 6/22/20 for oil change & tire rotation. After further issues with my front left wheel and going to sheehy of waldorf for my second service I discovered that passport of marlow heights service advisor did not notify me of "the left wheel stud issue" while purchasing the car and until a week after my initial service visit of 6/22/20. The service advisor at passport reported a incorrect service date of 6/25/20 to cover up the late multi-point "lug nut" notification. On 1/8/2021 2nd scheduled maintenance at sheehy of waldorf, I requested oil change, tire rotate, 4-wheel alignment and balance. Sheehy found: Lug nuts were crossed threaded which caused studs to be messed up as well. Sheehy "replaced 2 lug nuts and 2 studs on driver front tire." For an added amount of $251.53. I left sheehy of waldorf after my service and as I accelerated, I felt strong vibration at each interval, I returned to sheehy and asked for someone to ride with me. A shop foreman drove my car and he felt the vibration at each interval. The foreman took vehicle back in garage and inspected wheels "& found that the right rear wheel has been welded & the weld has split & cracked. The other 3 wheels have bends in the wheel & out of round" video & photo provided by sheehy. Sheehy also informed that air bag light is on: Took car back to passport to re-inspect wheels/rim/air bag issues they created and after further research I found: Air bag recall: Report receipt date: Apr 26, 2016 NHTSA campaign number: 16V244000 component(s): Air bags - air bags: Sensor: Occupant classification. Now - passport is stating that my air bag light is on because "rodents have chewed thru my wires in my engine harness. Based on my research passport knew about this issue, dealer didn't disclose accident.
- District Heights, MD, USA
For a few months, whenever I drive on the freeway, typically for more than 30 min, the sensor with the two cars colliding turns on with a beep sound. It turns off after I turn off the car but will turn on after driving for more on the freeway. I've been driving with turns or hills and could be a part of it but I'm not sure. After 3 years of having the car, it started doing that. The ABS was already changed as part of a recall and I don't have any other recalls on my vehicle. I see that another person has reported this issue at the following link. I talked to my dealer and they don't know about this issue and a scanner doesn't pick up a code since the car has to be off and the light turns off whenever I turn off the car. I don't know where exactly the issue could be, sensor, if so which sensor, or a part.
- Modesto, CA, USA
I was driving this morning on the way to work traveling on the highway around 5:43 am; and I heard a loud bang sounding like a shotgun. It scared me to death as I swerved and heard wind noise as if my windows were down. And also could hear glass falling onto my sunroof shade. I found a safe place to pull over and see what the problem was and whoa and behold my sunroof has shattered. If the shade was open then the shattered glass could have falen on me possibly getting into my eyes and causing an accident.
- Portsmouth, VA, USA
What causes my 2017 Maxima's blind spot warning system to randomly turn off then back on hours later" could faulty radars in Nissan's emergency braking kill people? this is a huge safety issue as you rely on these sensor when driving and this can cause fatal accidents. When this BSW system failed, I did cycle the blind spot off then back on again to no avail. I did experience this problems within the 1st year but I chalked up to my newness to the car and brand. What is Nissan willing to do resolve this unsafe situation" tony in Ohio, usa
- Willoughby, OH, USA
I purchase the Maxima certified pre-owned on June 2017. In September 2018, I needed to have the distance sensor array replaced under warranty. In July 2019, I needed to have the same distance sensor array replaced under warranty. Why does this keep failing" this sensor controls the emergency braking system and the adaptive cruise control. The car will not operate as advertised if this sensor is not working. Soon my warranty will expire and I will need to replace this every year"
- Austin, TX, USA
This issue is intermittent, has been checked several times by my dealer and does not show up in any errors. The car will stall at random times. It started out mostly when I stopped accelerating, either when stopped at a light or turning a corner. Occasionally will stall while driving. Usually it is very brief but occasionally takes a few seconds to re engage. Only once on the freeway but primarily on city streets. I am reporting this today but it has been happening intermittently save I purchased the vehicle since May 2018.
- Costa Mesa, CA, USA
Airbags are off and I did not turn them off. I am concerned due to the recalls
- Costa Mesa, CA, USA
Aeb system stop my car in the middle on the freeway
- Houston, TX, USA
My daughter parked my car outside at approx. 10:30 P.M. at 2:05 a.M, it ignited and exploded. My state farm investigator said it ignited due to ABS actuator leaking brake fluid onto the circuit board. I called Nissan because there was a recall for this but they claim my car was not included in the recall. I had recently purchased the vehicle and only had it like 20 days. Car was totaled! consumer stated former licensed construction contractor, and a certified fire investigator specializing in fire origin and cause investigation, and consultation. He already inspected my car and told me my car ignited and exploded because the ABS actuator pump leaked brake fluid onto the internal circuit board which started the fire.
- Sierra Vista, AZ, USA
- Parker, CO, USA