10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
0 miles

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problem #2

Feb 102023

Maxima

  • miles
On February 10, 2023 I purchased a 2022 Nissan Maxima with a little over 19,000 miles on it. Which has a warranty for up to 104,000 miles. Currently at a little over 25,000 miles. Maybe a week later I noticed a noise coming from the rear, so I informed the Finance Manager, Paul. He then goes on to tell me that he's going to schedule a service appointment. The day I went to Barnes Crossing of Starkville they kept saying they didn't see anything or didn't know what was going on. So the finance manager scheduled an appointment with Nissan. When I get there is when I find out the rear end of the car has a lot of parts not connected. As the man at Nissan stated, it's a mess. Which he also took pictures of and sent them to me. Which I sent the pictures to the Finance Manager, Paul. He asks how much is the broken parts, which I had no clue due to it would have to go to a body shop. He mentioned that he would look for another Maxima, that he could trade me out. My complaints about this car startedHe mentioned I would have to take it was going to take a body repair shop. I then inform Barnes Crossing of Starkville. I was told by the finance manager the he would find a body repair shop but never did. Then because there's this strong odor in the car, I tried to get it clean cover it with air fresheners and still the smell is strong. So one day I go in the truck and pull everything out and to my surprise it's full of water. Which I have picture, not only is it full of water looks like mold spots, etc. I tried to clean it and some of the spots would not go. I informed him of this still he was saying they was going to find me another car, still no car. The trunk of the car is steady getting full of water. Nothing is being done, I reached back out and was told I'll have to do the whole process over again because a credit report is only good for 30 days. Which I've been complaining about this car a week after I received it.Mold and water keep appearing I-??m sick

- Caledonia , MS, USA

problem #1

Dec 112022

Maxima 6-cyl

  • miles
Panoramic sunroof lining started to droop and hang on the back portion of the panoramic roof blocking my view before the car reached 2,000 miles. Dealership refuses to fix stating they would have a Nissan representative look at it and make the repair stating the cost would be over 3,000 dollars. After bringing my vehicle I-??m twice and leaving at the dealership for over a week, it was never looked at and I was told to pick it back up and would be contacted once they speak to Nissan. After dozens of calls and no returned calls with my questions, my car now has 7900 miles and I am stuck with the fabric rolled up and taped to keep from blocking by view. This was done by the dealership prior to me picking up my car from Them. The back seat has the sun and glare constantly in the car due to me not being able to block the light. I-??m Still fighting this issue with them. Nissan consumer affairs will not return my calls after the representative left me a message stating I could call them back anytime with any concerns or questions even though my several messages asked that a Nissan engineer or representative inspect my car. My dealership stated, prior to promising me Nissan would look at it, said that someone-??s head or a heavy box could have put a dent in the framing around the sun roof from the inside of my car even though no one but my 73 year old mother has sat in the back seat ONE time. I don-??t know what else to do to have this taken care of. My brand new car should not have a 3,000 issue I should have to cover the costs for. The steering wheel also rattles when driving and you can hear air flow coming through the back seat area from a window or the sunroof. I also mentioned the air noise issue to Nissan with no return call regarding this.

- Greenwell Springs, LA, USA