I have a 2003 Murano 140,000 miles I have replaced my transfer case three years ago called Nissan for help and got no where with them I had to pay out of pocket $3000. Two months after that I have to replace the catalytic converter, another big job. Now a month ago I had to replace the gas pump again another big expensive job. But my real problem is my transmission the problem started last summer where after driving the car for about 20 to 30 min and then get into traffic the car starts to hesitate when pressing on the gas I took the car to the dealer w/ no help they told me I had to bring the car when it was happening and this problem doesn't happen all the time. So finally I take it again and they tell me I need a new transmission. I have been doing research and found out that there was a extension on the warranty that I did not know about and was never told by Nissan. I call Nissan North America for help again and they refuse to help in any way even if you didn't know about the extension they just do not care!! This is a very dangerous and scary problem esp when merging from highway to highway. I am extremely disappointed with Nissan they do not care about the safety of there customers they know of this problem and don't do anything about it I guess several thousand people have to die before they really care. I vow to never buy another Nissan and will never recommend anyone to buy an Nissan!!!
I have a 2003 Murano 140,000 miles I have replaced my transfer case three years ago called Nissan for help and got no where with them I had to pay out of pocket $3000. Two months after that I have to replace the catalytic converter, another big job. Now a month ago I had to replace the gas pump again another big expensive job. But my real problem is my transmission the problem started last summer where after driving the car for about 20 to 30 min and then get into traffic the car starts to hesitate when pressing on the gas I took the car to the dealer w/ no help they told me I had to bring the car when it was happening and this problem doesn't happen all the time. So finally I take it again and they tell me I need a new transmission. I have been doing research and found out that there was a extension on the warranty that I did not know about and was never told by Nissan. I call Nissan North America for help again and they refuse to help in any way even if you didn't know about the extension they just do not care!! This is a very dangerous and scary problem esp when merging from highway to highway. I am extremely disappointed with Nissan they do not care about the safety of there customers they know of this problem and don't do anything about it I guess several thousand people have to die before they really care. I vow to never buy another Nissan and will never recommend anyone to buy an Nissan!!!
- bgarcia78, Old Bridge, NJ, US