3.0

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
47,750 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #6

Apr 202019

Murano 6-cyl

  • miles
My 2004 Nissan Murano jerks to the left side as you give it gas and driving. It just jerks on it's own and heads in the direction of anything or object that's on the passenger side. I had a broken motor mount and told that was all it was and by replacing it that it would stop doing the jerking. I changed the motor mount, which needed replaced anyway, but it didn't correct the problem. This is very dangerous as it can put you into another car, ditch, tree, etc.. I've sent this problem in before and I've had no response. This issue needs to be addressed!!! I have 2 small children in my car alot of the time and it's too dangerous to even put their lives, my life, and other cars in the way of this hazard. I could kill multiple innocent people by driving my car. I purchased this car used about a year ago and the problem has only gotten worse. I've checked for recalls and there's not a recall for this previous cause. It does it all the time on any road. Can you please look into this situation for me? it has done this since I purchased the car

- Trion, GA, USA

problem #5

Apr 032020

Murano

  • 146,500 miles
Replaced alternator and battery car drives short distance and just stops accelerating and than won't start back up unless jumped. Will not drive a mile without going limp and no acceleration

- Pottstown, PA, USA

problem #4

Dec 242016

Murano 6-cyl

  • 140,000 miles
On busy fast California freeway when traffic slowed, so did I, then I went to speed up to keep up with traffic and my car would not move. I was pressing accelerator and my car literally was not moving! my check service engine light came on (no warning, just now) I was so scared! I put my hazards on, and I had to drive a few miles going 25 mph, and making my way across lanes to get off the freeway to safety. Once off freeway I pulled over and turned car off. When assistance arrived my Nissan Murano started fine and appeared ok. I drove to hotel and as I was in the middle of a busy intersection making a left turn, I pressed the accelerator and my car did not move! it then stalled and by now the light turned red and I was sitting in the middle of the intersection! I started my car and it zoomed pretty quick. Problem is, I cannot drive a car I cannot trust. This is a death trap waiting to happen. I noticed so many others have experienced this, so I wonder why this vehicle was never recalled for this?? I have maintained my Murano very good, I have always backed and believed in Nissan- now I wonder. On xma eve it did this, as I went to proceed on a green light. It was night, raining, windy and my car finally died. I put on hazards, but I was in dangerous location- in middle of road. I got out of my car and waited for help.

- Tucson, AZ, USA

problem #3

Aug 012016

Murano

  • miles
I'd like to start by saying this is my 3rd or 4th complaint pertaining to the same issue and I have yet to get a response. Customers have the option to list their complaints, however, I believe this is a serious matter not to mention safety issue. There's no rhyme or reason this matter should be over looked by no means. Once again as I am driving with my kids this is my biggest concern with Nissan, traffic is flowing but have stop and go moments, so as I was at a stop moment, then proceeded to go, I pressed on the accelerator as I normally do, pressed all the way down, nothing, I repeat nothing happened my car didn't move at all, instead it loss power, the rpms increased that's about all. Mind you I'm on the expressway I-55 with majority of the vehicles are semi-trucks this is very frightening, not knowing when this will occur. Me and my kids life are at stake each and every time we're in this vehicle. No one has reached out to me and other family's I'm sure, why? I don't know. This is a safety issue, no indication that loss of power is about to happen, and or will happen. I saved up and spent my hard earned money buying this vehicle because I heard that the Nissan name/brand was good, reliable, etc. Not sure if I believe that now after the many issues and concerns I have with my Nissan Murano. How long does it take to make a decision that obviously there need to be a recall on the powertrain due to cvt failure. I'm very disappointed in the decision I made to purchase this vehicle. In addition, to that I disappointed in the lack of concern from the maker of this vehicle. I'm hoping that this matter gets resolved soon before lives are lost. No fatalities should come of this if the issue is addressed now.

- Willowbrook, IL, USA

problem #2

Jun 212016

Murano

  • miles
While driving in rush hour traffic mind U a big truck was behind me traffic is stop and go, as I press down on the accelerator there was no movement from my vehicle, like it loss power, I though maybe the gear was changed, but then it dawned on me that this has happened to me not once or twice, but it's beginning to happen more frequently this is not normal. I confirmed that the gear was still in drive, as I pressed down on the accelerator my vehicle jerked as it proceeded to take off (as if it was in turbo boost), I could have hit someone else's car (good thing I didn't). This is a very serious matter many, many lives are at stake. I'm disappointed that this matter have not raised corporate eyes at Nissan. The reason for this page is for consumers to report complaints but it seems as if I'm not getting the answering that's needed to fix this serious issue and nor are the other owners who have listed their complaints. This issue should not be addressed after people have lost their lives by having/causing accidents due to loss of power. This is scary for myself and my family. I get nervous when driving on the highway and or the expressway not knowing when this faulty power train issue will happen. Good thing that big truck didn't run into the back of me that would have been deadly. No one should have to jeopardize their lives and others. Nissan should correct this problem immediately. How and when is it determined on what complaint get addressed. Disappointed customer. Also, the actuators on my passenger side both front and back does not work they have to be locked manually along with the hatch it doesn't seem to lock either. The actuators should not go out and should be replaced.

- Willowbrook, IL, USA

problem #1

Oct 132014

Murano 6-cyl

  • miles
The date on this form could have been the first date not really sure, the most recent was one of the frightening times the vehicle stopped right in the middle of the street about (4) four times. This was traumatizing we could have been hit by several vehicles. The vehicle started jerking then all of a sudden stopped right in the middle of the street. One time reported to NHTSA, we were in the vehicle driving along and all of a sudden without a warning the vehicle stopped. No jerking, no warning light, nothing. The vehicle shut off we were in danger and my grand daughter was in the vehicle with us she was very scared this was traumatizing for us all. If this is not all already this should be on the recall list. If this is not something that can be repaired, or replaced. At the cost and expense of the maker or NHTSA I feel my vehicle should be replaced.

- Amarillo, TX, USA