10.0
really awful- Crashes / Fires:
- 0 / 1
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 125,679 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 2004 Nissan Murano. While driving various speeds, the battery and the ABS indicators illuminated. An independent mechanic diagnosed that the alternator failed and replaced the part three different times. The contact stated that the alternator caught fire without warning. A police report was not filed and there were no injuries. An independent mechanic extinguished the fire. The dealer and manufacturer were not made aware of the failures. The failure mileage was 146,000.
- Tyler, TX, USA
The contact owns a 2004 Nissan Murano. While driving 35 mph, the vehicle lost power. The brake pedal was depressed, but failed to stop the vehicle. The vehicle stalled, but was able to be restarted. The vehicle was taken to an independent mechanic. The technician diagnosed that the alternator and battery needed to be replaced. The vehicle was repaired; however, the contact stated that three months later, the engine warning light illuminated. The vehicle was taken back to the mechanic who diagnosed that the computer needed to be reset. The vehicle was repaired. The manufacturer was not notified of the failures. The contact was made aware of NHTSA campaign numbers: 05V319000 (electrical system) and 09V169000 (engine and engine cooling), but the VIN was not included. The failure mileage was 98,000.
- Poughkeepsie, NY, USA
I bought the 2004 Murano in December of 2013. From day one problems with shaking while driving. It has been in the shop 12 times since then. It had transmission failure twice now. First time they found metal debris in there. The second time was just over the warranty from first time by a few hundred miles! right after that the right back brake caliper was binding so that was replaced. So far they have put on new tires, a few weeks after that they balanced them thinking that was the problem. Had to replace axle shaft carrier bearing, I should have gotten rid of it after the first transmission failure!!!
- Ione, CA, USA
The contact owns a 2004 Nissan Murano. While driving approximately 40 mph, the brake pedal was engaged but the vehicle failed to decelerate until after the contact repeatedly applied the brakes. The contact was able to continue driving with caution. The vehicle was taken to an authorized dealer for diagnosis. The technician informed the contact that the rear brake calipers had seized. The vehicle repairs consisted of the replacements of both rotors, brake pads and calipers. The manufacturer was notified of the problem. The approximate failure mileage was 109,000.
- South Windsor , CT, USA
- Aromas, CA, USA