10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 43,790 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
My Murano suddenly would not accelerate and the ABS and brake lights illuminated. The same exact description of the original recall for the alternator. I had to tow to dealer and luckily I still was under extended warranty so it was mostly covered. Called Nissan this morning and they informed me that the recall was already performed for my vehicle in September of 2006. Obviously they didn't learn from their original mistake. They should be doing repair again for free and paying for the battery that got fried in the process.
- Surprise, AZ, USA
Two main problems with my 2004 Nissan Murano.... biggest is brake problems. Brake pads and rotors have been replaced twice and there is still a noise when braking along with bad vibration when slowing down. The vibration can be felt in the steering wheel. Also, there is a clinking noise in the engine when taking off at slow speeds. It sounds like the motor is going to drop. This has been to expensive to fix, so I continue to drive it as is. Very unhappy with the quality of this vehicle. Many repairs including small that aren't worth having the vehicle. No dealer wants to take as trade in.
- Redlands, CA, USA
2004 Nissan Murano with bad brake repair. Consumer stated that the brakes were more noisy after the repair then when the vehicle went in for repair. Dealer nor the manufacturer will return her calls.
- New Orleans, LA, USA
I have a 2004 Nissan Murano and have experienced several problems to date. First, after about one year of ownership the idler pulley bracket cracked (2/21/06) and had to be replaced. For the last year the brakes have squeaked and when brought to the dealership they reported they could not find a problem. Currently (9/02/07) I am experiencing the same idler pulley bracket problem and will have to take the care in to be serviced and inconvenienced once again.
- Corona , CA, USA
- the contact states that on 12/20/06 around 10:00 am the contact drove her 2004 Nissan Murano out of her driveway and proceeded to drive down an alley at about 2 mph. After making a left hand turn onto the main road of a residential area, the vehicle accelerated to about 50 mph without the contact touching the accelerator. The contact tried continuously applying the brakes, but vehicle never came to a stop. The contact states that the brakes went down to the floor. She had a hard time steering the vehicle while trying to get vehicle to come to a stop. The contact then hit a parked flat bed trailer, and the front tires of her vehicle drove up on the flat bed and the vehicle the rolled over on its side landing on the passenger side. The contact was dazed and witnesses climbed up onto the vehicle to get her out. The contact states there was fuel leaking from the vehicle, and once out of vehicle she and witnesses notice that the wheels of the vehicle continued turning at a high rate while on it side. The contact states that one of the witnesses climbed onto the vehicle and shut the ignition off but couldn't get key out of ignition. The police was called and a report filed and pictures were taken. The contact has called the Nissan corporation and filed a complaint and was given #557-22135 as a reference number.
- Kehea, HI, USA
While driving, brake warning lamp suddenly came on. Accelerator stopped responding. Then eventually, the engine died.
- Norwalk, CA, USA
Alternator failure on 2004 Nissan Murano with 4026 miles on it. 1. faulty start, brake light and battery light came on. 2. car completely lost acceleration then power. 3. towed to nearest Nissan dealership- new alternator installed- repaired at no cost to customer.
- Mountain View, CA, USA
- Greenwood, SC, USA