10.0
really awful- Crashes / Fires:
- 0 / 2
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 51,477 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
I was driving the vehicle in residential area, it sounded like metal was grinding the vehicle filled with smoke, and.completely shut off. I had to have vehicle towed to the dealer as it was unable to function. As soon as the mechanic turned on the car he stated it was the transfer case. From my research the transfer case is connected to the transmission as well as the front and rear axles by means of drive shaft.this is a definite safety issue, if I was driving on a highway and this happened and the vehicle stalled I would have been in a terrible car crash. The dealer said it was not covered under the warranty and the cost of repair was $3,800. This sis ridiculous. Nissan should do a recall on this part. I searched the internet and there are so many complaints about the same issue in the same make/model and year of this vehicle.something needs to be done, Nissan should issue a recall on this part its very dangerous. For the people who have already paid should receive a refund or partial refund because this is a common problem and it is in fact a safety issue. I just thank god my children were not in the vehicle at that time..
- Elizabeth, NJ, USA
At 90,000mi needed motor mounts, control arms, and front end is still nothing to write home about. It won't take gas and it bucks.
- Gulfport, FL, USA
The heater core is causing a problem with the windshield. No one sells the replacment part but the dealer.
- Quakertown, PA, USA
Nissan Murano 96" began leaking engine oil, went in to fix under a Nissan warranty. Leak was not fixed and the power steering began to leak. Service manager at dealership, autobarn Nissan, don mekoola told me these engines begin leaking at this point and the dealership would not even offer enough on a trade to wholesale the Murano. That tells you all you need to know. Nissan usa will do nothing and the dealer will do nothing. I had no idea the car was this bad a shape and continued driving it. Now I follow don's advice and top off both engine oil and power steering fluid every week. Not the best answer, but I have no choice.
- Skokie, IL, USA
The contact owns a 2004 Nissan Murano. The contact stated that while driving up an incline the vehicle lost power abnormally. The contact had to shift into reverse in order to maneuver the vehicle off the roadway. The vehicle was previously repaired under NHTSA campaign id number: 05V319000 (electrical system: Alternator generator regulator). The vehicle was not taken back to the dealer nor was the vehicle repaired. The failure and the current mileage was 71,000.
- Morgantown, WV, USA
I own a 2004 Nissan Murano and have had troubles with vehicle hesitation. It is most present when in stop and go traffic and the engine is warm. After about 20 minutes of stop and go, the gas pedal doesn't respond for a few seconds and the vehicle suddenly jerks forward aggressively presenting a very dangerous situation.
- Nashville, TN, USA
The car was driven on the high way at 50 mph, when it started to decelerate and would only go over a max speed of 30 mph. Even with acceleration, the car would not go over 30 mph. It was driven to the auto repair shop and they declared the transmission had failed and the engine was faulty as well. This car has given us so many problems. This is the third time it had stalled on the highway almost causing accidents and presenting a dangerous situation for my family! this problem needs to be corrected!!!!!!!!! something must be done!
- Floral Park, NY, USA
Vehicle stops running after being started. Car will start and then die.
- Mcdonough, GA, USA
1. event leading up to the failure - I changed the air cleaner. 2. the engine stops working suddenly while driving. This occurred two times after I had changed the air cleaner. The consequences are that the engine stops running suddenly, without notice, while the vehicle is being operated in traffic. 3. the vehicle was towed to the dealer who performed the repair at no cost in a very short period of time. The service people at the dealer explained that air was leaking in past a sensor that caused the sensor to shut down the engine. The repair consisted of aligning tubes within the air intake system and ensuring they were tight so that no other air could leak in.
- Dublin, CA, USA
Nissan recall for 2004 Murano air intake system. The consumer's children were driving the vehicle. When they pulled out of a busy parking lot, the vehicle would not accelerate properly. The vehicle was towed to the closest dealership and the next day, the consumer was informed the transmission had failed and a new one would cost $6,000. Also the door latches and hatch were inoperative. The consumer believed the failure was the result of the recall.
- Chelsea, MI, USA
The contact owns a 2004 Nissan Murano. While driving approximately 65 mph, the vehicle began to decelerate and smoke abnormally. The contact noticed a hole in the engine as if it had been punctured by a component. She is in the process of having the vehicle inspected to determine the cause of the failure. The failure and current mileages were 111,000.
- Chula Vista, CA, USA
I have had a problems with the cam sensors going bad 3 times on my 2004 Nissan Murano, which have led to my car stopping in the middle of traffic......
- Paterson, NJ, USA
Nissan Murano 2004 loud noise from engine took it and found out 2 engine mounts cracked. Had to replace cost about $700. Then car starts to jerk when pressing on gas pedal and cars stall while driving. Took it in to the dealer, dealer said it is the cam sensor and the crank sensor.
- Mililani, HI, USA
Nissan Murano 2004 idle pulley failure incorrectly designed pulley bracket failed and caused belt failure. Will cause loss of power and may result in an accident. Failure has been reported by many Murano owners and is a design flaw that should be corrected.
- Portland, OR, USA
My family and I were driving our vehicle and were at a light. Our vehicle shook very hard when I applied the gas. Car would not go more than 5 miles and hour. We were on our way to the highway when it happened. Took the car home. Had it towed to dealership. They discovered that the transmission fluid had leaked out of the car. We were given three reasons for the problem. Reason 1: "O" ring on hose broke (covered under warranty) reason 2: dealer called back with a second reason. They said acid leaked from the bottom of the battery onto the transmission. (not under warranty) reason 3: when we picked up the car we were told that the battery was leaking from the top because the battery was overcharging itself. We were told that another Murano had experienced the exact same problem (battery leaking acid to transmission). Since it happened to our car and another we questioned the safety not to mention how does a battery overcharge itself. Sounds like something is causing the car to do this. Talked to dealers consumer people. Basically told us that it can't be disputed if car was fixed. Even though dealer confirmed happen to our vehicle and another (one has to wonder if it happened to another). Family and I thought it was important to report if nothing else to help track if this truly is a design issue.
- District Heights, MD, USA
My wife and I noticed that the heater blower was only blowing cold air when turned to high. Also, the temperature gauge was showing anywhere from extremely hot to very hot. Upon inspection of the coolant level reservoir it was showing full. However, the radiator was empty and took 3/4 bottle of coolant to refill. Then I noticed that there was a puddle of coolant that had formed on top of a bolt. We also could hear a noise from engine compartment. Upon investigation noticed idle pulley was vibrating and make the sound. I investigated online at www.nissanmurano.org for similar problems. I found a series of reports that the bracket that holds the idle pulley was broken. I had the dealership inspect the vehicle and it looked to them like the pulley bracket was broken. Upon examination of how the bracket broke seem that the bracket is under-designed. The crack seems to indicate that the bracket broke by bending fatigue. This idle pulley tensioner had then severed the coolant hose. The failure to this idle pulley could lead to an alternator not providing energy to the car and even more serious consequences.
- Knox, PA, USA
Alternator adjusting bracket - Jan 29, 2007 today, I had to have my 2004 Nissan Murano serviced due to a coolant leak that I noticed. When looking at the vehicle, entire underbody was filled with coolant and no coolant remained in the resevoir. The dealer serviced the vehicle and documented the issue as the alternator adjusting bracket having broken and rupturing the hose, fan pulley and the power steering belt being negatively impacted. After speaking with the service tech., there have been multiple times that he has seen this issue. With an obvious repeating issue in the vehicles, the severity of damage to the vehicle (bracket breaks, alternator loosens in hood and damages surrounding mechanisms, or occupants (operation of vehicle not ideal with bracket broken, impacting surrounding mechanisms (power steering belt, fan, alternator, coolant system) that could result, and the customer dissatisfaction of having this issue and incurring the costs to repair.
- Greenfield, IN, USA
I have a 2004 Nissan Murano I purchased the vehicle new at 3000 miles the engine blew and Nissan repaired it and spent $14,000 to repair. Now I have been contacting Nissan and telling them that my tires are bald in the inside from the engine being taken out because they did not align it right and I have a foul smell of antifreeze in the vehicle and that the engine is knocking again. But instead they tell me that there is nothing wrong with the vehicle. I had spoken to someone at Nissan of staten island and he was very nasty and even told me not to bring my car there. I need help what can I do please help me I want to give this car up I don't want the problems.
- Staten Island , NY, USA
While driving at 45 mph and without any warning vehicle stalled/ lost power. Consumer had to struggle to get the vehicle to the shoulder. Then, consumer called the dealer, who advised him to call the manufacturer.
- Sayreville, NJ, USA
- Hammond, LA, USA