10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 51,913 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The drivers side sun visor failed to keep its 'up position' or in a selected position to shade the driver from the sun. This is a safety hazard that left uncorrected could result in an accident. Nissan has not issued a voluntary recall on the visor even though many people have complained about the problem.
- Havre De Grace, MD, USA
The sun visors constantly will not stay up. This happened first on the passengers side and now on the drives side. This is a safety issue! these sun visors falling down can block your vision while you are driving. This is going to cost almost $600 to fix at the dealership! this is ridiculous and should be a recall on Nissan's part, not charge some outrageous price to fix. I am completely appalled at this.
- St. Augustine, FL, USA
Drivers side sun visor has lost ability to stay in upright position. Will drop down unexpectedly causing a safety issue and cannot be left in any position but fully down.
- Dothan, AL, USA
The passenger side visor swings down, does not stay in pace and obstructs the drivers view of the road.
- Kingwood, TX, USA
Driver & passenger side visor keeps falling down when driving. Can not see when it falls down, blocks vision. A safety issue and expensive part that I can not afford.
- Honolulu, HI, USA
Driver and passenger side visors will not stay up or stay attached to roof.
- Greenwell Springs, LA, USA
Sun visor drops while driving covering vision of traffic signals.
- Green Valley, AZ, USA
The contact owns a 2004 Nissan Murano. The contact stated that the sun visor holder had a defected spring and would continuously fall and block the contact's view of the roadway while driving. The vehicle was not taken to the dealer or repaired. The failure mileage was 158,000 and the current mileage was 159,005. Updated 01/24/12 updated 01/25/12
- Buzzard Bay , MA, USA
The sun visor located above the driver side does not stay up properly. It flaps down and blocks the view of the road and traffic from the driver. This issue is prevalent in many Muranos - see posting boards - and should be a recalled.
- Saco, ME, USA
Driver-side sun visor will not stay in place. It is loose and will drop down while driving, blocking visibility.
- Highlands Ranch, CO, USA
The passenger sun visor keeps flopping down and obstructing view. There is a mechanism failure in the spring that holds it up. Have seen a number of complaints on blogs about this and even if you order a new visor, mechanism still fails. It is a safety issue and one that does not seem to have a resolution.... it is also on the onus of the driver to deal with a defect.
- San Rafael, CA, USA
The contact owns a 2004 Nissan Murano. The contact stated that both the driver and passenger side sun visors would not remain in an upright position and was obstructing her view. Neither the dealer nor the manufacturer were notified nor was the vehicle diagnosed or repaired. The current mileage was 105,051. The approximate failure mileage was 32,000. The VIN was unavailable.
- Helena, CA, USA
The driver side sunvisor suddenly fell down striking my wife in the fore head and causing her to run off the roadway. She was safely able to re-enter the roadway without over correcting and having an accident. This has happened several times, finally to the point that I have removed the sunvisor. I have twin seven year olds with autism that ride in this vehicle several times a week. I have read of several other owners of Murano's with the same issue. As a police officer and paramedic this is a safety issue that the manufacturer needs to address, before someone is seriously injured.
- Acworth, GA, USA
The contact owns a 2004 Nissan Murano. The contact stated that the driver side visor fell from its housing, obscuring the driver's vision. The vehicle was taken to a dealer where they advised him that he needed a new visor. The manufacturer was not contacted and the vehicle was not repaired. The failure mileage was approximately 85,000. The VIN was unavailable.
- Flag Staff, AZ, USA
Driver's side sun visor suddenly flopped down and blocked my wife's view of the road. It will not stay up. After listening to her complaints for weeks, I finally took it the dealership to get a new one. They want $182.59 plus tax just for the part! that doesn't even include labor to install. The dealership told me I was lucky because it used to cost $425. That is ludicrous! I have found dozens of similar complaints on this very website. It is a serious safety issue and it is obviously a systemic problem. I didn't realize how much it affected your driving until I drove it today. We are in the market for a new car and I can guarantee it will not be a Nissan or infiniti. $200 for a $20 sun visor is insane!
- Colleyville, TX, USA
2004 Nissan Murano. Consumer states sun visor will not stay in place. It will not stay up and out of the way. The consumer stated the sun visor has been replaced four times.
- Haymarket, VA, USA
For no visible reason, the driver's side visor dropped down and could not be put back into place. It refuses to stay up. In the down position the view is cut in half and renders the vehicle unsafe for sustained driving. I believe this is a total manufacturer defect.
- Indio, CA, USA
Driver side sun visor dropped down unexpectedly and intermittently.
- Round Rock, TX, USA
2004 Nissan Murano driver's side sun visor repeatedly falls down and will not stay up causing a serious safety issue. The consequences could be fatal if not fixed. I have had 2 incidents where I was close to being hit by another car due to the visor falling. The visor fell as I was approaching an intersection in which it caused me to go through a red light. I have contacted Nissan Consumer Affairs and they told me I had to take it to a dealership for them to verify that it was an issue. I then contacted Nissan Consumer Affairs back to let them know it was verified that it was a problem and that a regional specialist would contact me. I talk to the regional specialist and she needed the documentation from the dealership. She now has it and I'm waiting for a response now. This all started just a couple of weeks ago with Nissan. If the safety issue is not resolved by their expense then I'm talking to a good friend that is an investigative reporter for a local news company.
- Garland, TX, USA
- Saint Bonifacius, MN, USA