10.0

really awful
Crashes / Fires:
3 / 0
Injuries / Deaths:
10 / 0
Average Mileage:
65,886 miles

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« Read the previous 20 complaints

problem #91

Feb 272009

Murano

  • 39,800 miles
I was driving down the road when the left side of my seat tilted suddenly, throwing me off balance and causing my back to twist. I stopped immediately, and found that the seat was unstable. I took it to my local mechanic, who showed me where the weld had failed on the left side of the seat. As advised, I called my Nissan dealer, who indicated that quote "this has happened frequently, and we have received a replacement part for the repair, which we keep in stock." They indicated the cost was $660 plus the cost of installation, as my car is 3000 miles over the general warranty limit. Although I was not injured, this seat is now unsafe, as it is only partially anchored to the floor. Additional stress is on the remaining weld, and it can fail at any time. Additionally, any impact can cause the seat to become unanchored. I am contacting Nissan corporate tomorrow, but feel that this is truly a safety defect that should be the subject of a recall repair. Please advise. Thanks.

- Chicago, IL, USA

problem #90

Feb 272009

Murano

  • 91,000 miles
The following is what I wrote to Nissan regarding my broken driver's seat chair (left side) in my 2005 Nissan Murano: I am a science teacher, and as I drove home from school on Friday Feb 27th, 2009. I heard a snap, and suddenly felt a drop in the driver seat in my 2005 Murano. Given the drastic drop, I had no option but to swerve into the next lane, nearing collision with another vehicle. I was panicked but managed to negotiate to the exit of the freeway. I put myself, my passenger who carpools, and others on the road in serious danger. I am sure you would agree this is a manufacturers issue and extremely unsafe (www.safercar.gov/). this morning I made an appointment with cerritos Nissan, where I purchased my vehicle and spoke to tod and ed, the service managers, in person. They informed me that they had never seen or heard of this issue, and that is extremely rare and uncommon. Yet, after doing some research on your website and other valid sources, I found frequent complaints that identified the exact same problem. Ed has advised me to contact you for assistance and that he is willing to honor replacement of the defective parts at no cost to me should the Nissan corporation handle this problem. My family has purchased over 8 Nissan vehicles over the last 10-15 years, and this problem has never happened before. My car is no longer drivable given the circumstance and now my carpool member and I are relegated to public transportation, or rent a vehicle. The extra cost on our teacher's salary is not acceptable. We work very far and start at 5:30 in the morning. In addition, we sometimes must leave work late. Obviously, this is extremely disturbing. Please contact me as soon as possible at home or my cell. Your expedited attention to this matter is appreciated. Thank you.

- Los Angeles, CA, USA

problem #89

Jan 152008

Murano

  • 53,000 miles
Drivers seat frame broken second time.

- Carrollton, TX, USA

problem #88

Jul 102006

Murano

  • 20,000 miles
Driver's seat has collapsed twice. No reason for failure. Dealer repaired the first defective seat under warranty.

- Carrollton, TX, USA

problem #87

Feb 222009

Murano

  • 85,300 miles
While driving my car on the highway, the anchor for my seat on the left side just broke. The seat dropped on the left side and I was left with no support on the left side of my seat. The seat floated up and down as I drove over rough roads. Unfortunately it was late at night and I had no recourse but to continue to drive in this most unstable condition.

- Laurel, MD, USA

problem #86

Jan 112009

Murano

  • 44,576 miles
Our 2005 Nissan Murano with just over 44K miles has a broken driver's seat frame. We have not had any accidents and consider our use to have been normal. I am 200 lbs and my wife is significantly less and she is the main driver of the vehicle. The seat actually broke while my wife was getting in, not while driving. It appears to be the where the back left support connects. The seat still has normal electronic functions but now, the seat is not steady while driving. On right turns, the seat move up and to the right. It then settles back into position when the car returns to straight. The seat will require maintenance as I don't consider it to be safe. It seems part failure on a part that should be extremely durable.

- Flower Mound, TX, USA

problem #85

Feb 122009

Murano

  • 75,300 miles
While driving down a city street, my driver's seat on my '05 Nissan Murano dropped. It is now loose, shifts side to side and I fear it is a safety hazard. I found a discussion group about this exact situation online. Apparently Nissan knows about the weakness in the seat design and the safety issue, but will not accept responsibility. I do not have the $1020 quoted to repair the seat.

- Dallas, TX, USA

problem #84

Jun 152008

Murano

  • 70,000 miles
Under normal use I am a 195 lb. Guy who drives my 2005 Nissan Murano to work and for errands. I have never put the seat under any type of excessive wear but the back support bar on the bottom broke. This is definitely and engineering flaw in the seat but Nissan refused to replace it.

- Plymouth, MN, USA

problem #83

Oct 012008

Murano

  • 40,000 miles
The driver's seat in my 2005 Nissan Murano creak and move when turning. I have looked at a couple of forums and this problem appears to be a common one for these vehicles from the years 2003 to 2006. My concern is that the vehicle may become unsafe to drive as some people are reporting that there seat is shifting around while driving.

- Pikesville, MD, USA

problem #82

Feb 072009

Murano

  • 48,333 miles
The driver's seat frame bracket that keeps the seat in its proper place and orientation to the steering wheel broke. This resulted in the seat suddenly falling toward the drivers side door. It is almost impossible to drive the vehicle in this condition and it is impossible to drive the vehicle in a safe manner in this condition.

- Houston, TX, USA

problem #81

Dec 282008

Murano

  • 27,500 miles
My 2005 Nissan Murano has a defective drivers seat, which broke during a normal drive. The tilting force from the break caused me a strain in my lower back, and lose control of the vehicle. I ran off the road, causing my tires to be severely damaged, needing to be replaced due to cuts and tears in the side wall, and I believe I need a 4 wheel alignment due to the accident. After the accident, I searched the internet and found that this defective seat has been an issue with other owners, and found this article which describes my experience well www.nissanmurano.org/forums/showthread.php?threadid=1548 borrowing from this other owner's issue, I quote "the parts that are defective are: 87458-ar00A - seat lifter link and 874540ca61A - seat motor assembly the two numbers listed above are what is specified in the seat repair tsb, but apparently there is an updated part number now for both pieces. Nissan has combined the part into one part number now. Notice the "B" in the part number - most online catalog numbers are ca68A. The new one is ca68B. Apparently the part has been updated again because the old one was still breaking." Since this seat now moves back and forth, it is a safety issue that I need to address now. I will pay about $1000 in parts and labor, on top of replacing my tires for $787.96. I will keep the old parts after the seat is repaired for proof.

- Portland, OR, USA

problem #80

Dec 012008

Murano

  • 50,000 miles
Driver seat left rear bracket broke. Seat leans to the left and is only secure in 3 of the four corners. Seat easily lifts off of the left rear. Seems like a serious problem if an accident was to occur. With all the complaints on the same issue I cannot believe this has not already been a recall.

- Norfolk, MA, USA

problem #79

Dec 262008

Murano

  • 75,000 miles
I noticed that the drivers seat began making a clicking noise, shortly after that the seat began to rock, it did not feel like it was secured to the car. I brought the car to the dealer and he told me that it was a broken bracket and I would have to buy an entire assembly to fix it for $911 the dealer also told me that my warranty was up but would try to see if they would cover it under "goodwill" and that did not work either, I was told to contact Nissan North America directly and after a lot of dialog Nissan agreed to give me $200 towards the repair. I went to a different dealer for a quote and they agreed to do the job for a total of $400,00 meaning it would cost me $200 out of pocket to fix. I had this dealer fix the car. Nissan North America did not agree with me when I told them that this was a design flaw. There are numerous complaints on the net regarding this problem. I feel that there should be a recall on this because the seat can become totally disengaged from the floor if an impact should occur, this could cause the driver and or other passengers to become injured. Additionally, the seat also contains a side impact airbag and seat belts could become useless should the seat dislodge from the floor. I believe that I should be reimbursed for all the money I spent to get this problem diagnosed and repaired as this problem encompasses Murano's made from 2003 thru 2007.

- Notrhford, CT, USA

problem #78

Jan 312009

Murano

  • 28,595 miles
2005 Nissan Murano driver seat. Seat broke while driving and is leaning to the left. This should be considered a serious safety issue, as I was caught off guarded and almost serve off the road.

- Tampa, FL, USA

problem #77

Jan 202009

Murano

  • 47,000 miles
Front power seat of my 2005 Murano, sl with 47,000 miles. Seat broke and Nissan will not cover the expense to repair. This is unsafe.

- Sioux Falls, SD, USA

problem #76

Jan 162009

Murano

  • 90,000 miles
My Nissan Murano car seat is broken also. The clamp that secures the drivers seat to the track is in two pieces. My local dealership has quoted me $1100 to repair.

- Macon, GA, USA

problem #75

Jan 152009

Murano

  • 36,000 miles
While driving at approximately 50 mph, while reaching for the radio, I heard a cracking noise under my seat. Something broke loose and me and the seat were thrust violently towards the right! luckily, I did not lose control of the vehicle, but it would have been very easy to as the seat breaking was an unexpected shock. The seat now rocks side to side and has become unstable. This is the 2nd time this has happened. Dealer repaired it the first time and the service tech was aware this problem existed on this model! in a collision, the seat will most definitely break free and launch the driver (and seat) either into the dashboard or towards the rear of the vehicle. This is an extremely dangerous defect and will inevitably cause fatalities.

- Brossard, 00, USA

problem #74

Jan 152009

Murano

  • 77,500 miles
Rear bracket broke on driver's side power seat while driving. Seat now leans to the extreme left and rearward. Seat is extremely loose. Moves at the slightest turn, acceleration and deceleration of the vehicle. Afraid to drive.

- Ashburn, VA, USA

problem #73

May 032008

Murano

  • 50,000 miles
1. during normal driving seat bracket holding drivers seat to vehicle broke on one corner causing the seat to be unstable during driving. 2. failure occurred one time, but was a risk to driver and passengers when broken. 3. dealer agreed to repair after at first refusing. Repair would have been over $300.

- Apple Valley, MN, USA

problem #72

Jan 082009

Murano

  • 61,286 miles
A 2005 Nissan Murano and the support linkage for the power seat has broke. It lists to the left. As far as I can tell, it is a break in the connection of the back support. Power features work fine. Sounds like Nissan has a design problem.

- Cincinnati, OH, USA

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