10.0

really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
63,502 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #12

Jun 282023

Murano

  • miles
Noticed severe negative camber on the rear wheels at ~225k miles. Marks Auto Svc, Rockford, IL confirmed the rear k-subframe had rusted all the way through from the inside-out. The frame had completely separated at two places on each side near the wheels - SEVERE SAFETEY HAZARD!!!!! 1. Website forums indicate many consumers conclude this problem is due to inferior design (hole in frame allows water to condensate/pool & rust the frame from the inside-out). 2. I conclude this part failed prior to the standard benchmark-life of automotive parts of 20-years. 3. A similar subframe design used on the 2002-05 Atimas & Maximas - produced a SERVICE CAMPAIGN BULLETIN - Ref. NTB05-114c.

- Rockford, IL, USA

problem #11

May 192023

Murano

  • miles
Sub frame rusted so bad the sway bar detached from the sub frame nearly causing an accident and breaking the sway bar link in half.

- Saint Paul, MN, USA

problem #10

Oct 272022

Murano

  • miles
I-??ve had my car for seven months now and since then it-??s been problem I-??ve spent way over money to fix problems both sides driver and passenger side axle popped twice my brake fluid keeps running out but mechanic can-??t find leak my lights inside the car comes on and off one day it-??s saying I need oil or my brake lights come on than another day they goes off and it always sounds like something dragging on the bottom of the car my kids was hurt because I was driving when the passenger side axle broke while I was driving in traffic

- Baltimore , MD, USA

problem #9

Mar 072022

Murano

  • miles
Rear subframe rusted to failure. Vehicle has 143,000 miles. Dealer service manager says the vehicle is unsafe to drive due to the posibility of the rear wheels detaching from the vehicle. This is the third vehicle with the same condition the service department has seen in the last two weeks

- Troy, MI, USA

problem #8

Mar 012020

Murano

  • 96,500 miles
The rear sub frame is rusted out and needs to be replaced. There are hundreds of complaints on the same issue with the sub frame rusting out on these Murano models and making the vehicle unsafe to drive. Why was this issue never addressed with a recall when the sub frame is obviously defective with rusting out. Nissan should replace these defective parts at their expense, not mine....

- Landenberg, PA, USA

problem #7

Jan 282018

Murano

  • miles
Car has a broken suspension and stabilization bar, car in previous accident not disclosed to buyer. Car should not be on road as it is very unsafe tires are spreading in a triangular dimension due to previous damage.

- Chicago, IL, USA

problem #6

Sep 142017

Murano

  • 169,004 miles
Recall on engine resonator iss and airduct intake. Engine stalling on highway. Engine shakes sometimes

- New York, NY, USA

problem #5

Oct 112016

Murano 6-cyl

  • 129,000 miles
While driving my car the rear passenger subframe busted, caused my car to pull left and right until I could get off to the side of the road safely. I was on a highway traveling about 60mph when this happened. I have contacted Nissan about the subframe problem and they had me take it to a local dealer to be evaluated. Upon evaluation the total cost of having my rear subframe repaired is $5,022.37 invoice number on this quote is Q7812. Nissan has a warranty extension on the 2002-2005 Altima subframe, for 13 years and unlimited miles. Campaign P5216 and service bulletin ntb05-114B. Where my concern is, that my Murano has the same subframe as the Altima but Nissan refuses to repair my vehicle. My vehicle had the exact same issue as the Altima and could have killed or severely injured me while I was on that highway.

- Sweet Valley, PA, USA

problem #4

Oct 012014

Murano 6-cyl

  • 141,802 miles
Found rear sub frame is rotted to a point that renders the vehicle unsafe to drive. Dealer quote to replace rear sub frame and control arms and mounts is approximately $4000. Dealer requires full "customer pay" despite this rotting problem being a repair "campaign" on other Nissan models with same issue.

- Warren, RI, USA

problem #3

Jul 222013

Murano

  • 104,000 miles
I am the original owner of 2005 Murano. I noticed a problem with hydroplaning soon after purchase, and have always been extremely careful and on guard when driving in rain or even when streets are wet. This would happen with brand new tires and tires that were slightly worn so the tires don't seem to be the problem, unless its the type of tire but its not the tread on the tire. The car came with Goodyear Eagle P235/65 R18 tires and I have replaced with same tires when Nissan service department advised of tread wear. On July 22, 2013 I was on my way home from gatlinburg with daughter and 2 year old granddaughter in car. We were caught in downpour going through knoxville. I truly cannot believe we are alive. My car would continually lose traction and it would slide to one side until it would grab traction before going off the road or wrecking. Something is terribly wrong with the Murano in regards to hydroplaning. I also have had the problem with the driver's side visor coming down and will not stay up since a couple years after I bought the car. I love everything else about my Murano and due to hydroplaning safety issue I will not be purchasing another one. Please take this issue up with Nissan before people are killed. I cannot afford to replace my Murano at this time so if there is anything that can be done please, please help me take care of this issue. This is definitely a manufacturer problem. There is no doubt people have been killed because of this problem but was not proven because didn't live to tell what happened. What can I do at this point to prevent becoming a statistic and more importantly ensure the safety of my precious cargo? I feel lucky to be alive.

- Mount Juliet, TN, USA

problem #2

Apr 232012

Murano 6-cyl

  • 121,718 miles
I've been having problems with this car every month since I bought it in 2011 from arrow motors Inc, 2225 wakeling St phila pa 19137. The never disclose to me of the issues. If they ran a car fax I would have know. It wasn't until recently when I attempted to sell the car and was informed through car fax that it was in 5 accidents. If I had known this I would have never bought the car. This is completely unjust.

- Philadelphia, PA, USA

problem #1

Feb 012011

Murano

  • miles
All of my locks no longer work. I have seen countless complaints about this very issue and nothing is getting done about it. I thought Nissan was suppose to be one of the best out there. I'll never buy another Nissan again if they continue not to assist their customers. I also have the air intake issue, thankfully that was recalled and will be fixed. I had to replace the front struts, oil cooler gasket, front sway bar links and the battery has been changed 3 times now. Very disappointed with Nissan and so embarrassed to even talk about the issues with this car. :(

- Hutto, TX, USA