3.9
definitely annoying- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 31,367 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
A 2007 Nissan Murano bought new May 2007and since new the vehicle has made a loud squealing sound from the brakes when in reverse. Car has always been serviced at the conyers Nissan dealer but even though the item was brought to their attention they said there was no fix for it. Another incident the vehicle was left at the dealership the whole day, to no avail. The most recent visit and after another complaint the service advisor checked the service bulletins and found that there was one issued for that problem and replaced the front brake pads. However that did not solve the problem and during a recent routine service visit the dealer said that the problem was with the brake rotors and pads which had to be re-surfaced and turned at a cost of $250 plus tax. We do not feel that there should have been a charge since the problem existed since the vehicle was new and they did not have a fix for it at first. They are citing the brake warranty which expires after 12000 miles claiming normal wear and tear caused the problem. If they had fixed the problem from the start then this would not have become an issue.
- Ellenwood, GA, USA
Brakes on our 2007 Nissan Murano, with over 7000 miles, still squeal excessively in reverse. We are concerned with eventual damage to pads and/or rotors and subsequent brake failure. At the dealer for a scheduled service visit, service manager recently claimer "all cars have same brake noise" and "all brake pads are the same", and "there is nothing wrong and the brake noises are normal."
- Chesterfield, MO, USA
While gently applying brakes, the vehicle sometime lunges forward and the brake pedal must be pressed harder to continue slowing at the same rate. A Nissan area technical representative drove the vehicle with me. I told him he was stopping too quickly to notice the problem. I never could get him to try it while stopping gently. It may be a situation related to the cvt transmission disengaging from engine braking and only happen on while downhill braking.
- Berea, KY, USA
1. brakes squeak in reverse horribly!!! always when rested a few hours as well as over night but never in forward. 2. one time hesitated to start. Kept cranking, after 2nd attempt, started, phew! would have been mighty embarassing at the party for a new vehicle not start! otherwise I like the S.U.V...
- Jersey City, NJ, USA
I have a 2007 Nissan Murano SE AWD. When the vehicle is in reverse and brake pedal applied, there is a horrible screeching/squealing noise that occurs. It is a very loud noise that can be heard from far away. This happens almost every time the car is in reverse. The problem does not occur when vehicle is going forward. The brakes continue to work except for the noise. I have called the dealer countless times and they say a fix is being worked on, but no resolution as to when it will happen. Not sure if the dealer is lying to me, or if Nissan is really trying to figure it out. The dealer does not know how to fix the problem at this time. I will not take the Murano in to be fixed until Nissan has an official solution, as I do not want them randomly replacing parts without knowing what the problem is. This needs to be corrected soon as I have read many forums where 06 and 07 Murano owners have the exact same problem with brake squeal.
- Austin, TX, USA
- West Allis, WI, USA