10.0
really awful- Crashes / Fires:
- 10 / 0
- Injuries / Deaths:
- 19 / 0
- Average Mileage:
- 58,797 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The occupant sensor failed which disables the entire airbag system.
- Spring Valley, CA, USA
Dashboard air bag warning light began flashing. Subsequent trip to the dealer diagnosed a defective passenger seat sensor, which is built in to the seat bottom, so the entire unit must be replaced. Although I had purchased an extended warranty, that part was not covered and the seat bottom must be replaced as it is a safety issue. Forwarded a request for assistance to Nissan usa, and the jury is still out on that move. There have been very few passengers in that automobile, with the great majority of the miles on the car being driver only miles.
- Suffolk, VA, USA
On approx. 10 Jan 2012 the airbag light on the dash began flashing. I made an appointment with john lee Nissan to have it checked and serviced. After researching the codes the dealer determined the air bag sensor in the passenger seat cushion failed. The sensor is built into the seat cushion therefore requiring a new seat. The vehicle is out of warranty so I opened a case with Nissan Consumer Affairs (nca). File # 7357731. The service manger at john lee Nissan sent his report to nca with his determination that given the failure is a direct result of engineering and a safety concern for the public, nca should cover the cost of repairs. Nissan has had VIN specific recalls for seat-seatbelt-airbag components in 2009. See recall information listed below. I pointed out to the dealer and to nca the listed recall but they informed me it did not include my VIN. After numerous conversations with [xxx]at nca he also felt the repair should be covered by Nissan. He was not able to make a decision due to the case being elevated to a higher tear within nca. Nca has denied the claim. Release: Nissan North America, Inc. 20081007 component: Summery Nissan is recalling 204,361 my 2007-2008 Altima, Altima hybrid, 350Z, 350Z roadster, my 2008 Altima coupe, rogue, my 2009 Murano, and infiniti my 2007-2008 G35 sedan, my 2008 G37 coupe and EX35 passenger vehicles equipped with Continental automotive systems' occupant classification system (OCS) control units. A varistor in the OCS control unit located in the passenger seat cushion may have been manufactured out of specification. Under certain conditions, this could cause an interruption of signal between the OCS and the air bag control unit (acu). Consequences: This could result in the passenger air bag being suppressed which could fail to provide adequate protection in the event of a crash. Nissan North America, Inc. 20081007. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
- Panama City Beach, FL, USA
Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6) your message has been sent. <> thank you. We will respond to your question as soon as possible. The details of your message are below. Please print this page for your records. Your contact information [xxx] your message message: I was in an auto accident at 0730/4-16-2010 and I hit another car and my speed was legal at 55mph and at inpact the air bag did not deploy. Did I buy a lemon, I was wearing my seatbelts, but if I needed an airbag the one in my Murano did not work, was there a recall on airbags in the 2009 Muranos."? do I need to contact the dept of tranportation and report this infraction to them. If you need to check the car it is at crouse auto body in elkton 410-398-9420. Mr crouse as well as Maryland state police made aware of the fact that airbag did not deploy. Lemon or defective" you tell me. I am very disappointed in the way that this car.
- Elkton, MD, USA
2009 Nissan Murano with airbag malfunction. The consumer found 2 recalls related to the problem she experienced. Recall 08V066000 and 08V521000.
- Bellmore, NY, USA
I purchased a new 2009 Nissan Murano in January of 2009. After 5 months of use and 7000 miles the vehicle's airbag light came on. The vehicle was sent to the service department and no problem could not be located and the light was reset. About two weeks later the light came on again and an additional passenger side airbag light came on. We returned the vehicle to the dealership for service and we told the part was on a national back order and it could take several days to 6 months for the part to come in. Even if this was the part that needed to be replaced. The dealership thinks this will take care of the problem but cannot guarantee it will work. The nature of this malfunction and the unavailability of parts for repair might cause problems for other consumers.
- Mechanicsburg, PA, USA
2009 Nissan Murano concerns with side airbags. Consumer states that they are trying to figure out if their vehicle is included in the side airbag recall.
- Unknown, DC, USA
- Murfreesboro, TN, USA