10.0
really awful- Crashes / Fires:
- 10 / 0
- Injuries / Deaths:
- 19 / 0
- Average Mileage:
- 58,797 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Blinking airbag sign in my Nissan Murano since week. Reset did not work by mechanic..
- Champaign, IL, USA
Passenger seat sensor light for air bag stays lit, flashing 1 steady and 5 bursts. Shows airbag off even with adult sitting in passenger seat
- Tool, TX, USA
Nissan has a voluntary recall for faulty air bag sensors on 2009 Nissan Murano but when you take it in they say your vin is not included. This is fraud because they know that ALL Muranos from 2009 and other years have a faulty sensor in the passenger seat and the air bags will NOT deploy. They lie because the fix is a new seat cushion which is expensive. They try to charge owners $5000 to repair a safety issue that is their responsibility. There are many, many complaints for this issue and many people are driving around without airbags because of Nissan-??s dereliction. How many people will die??
- Santa Ana , CA, USA
In reference to my 2009 Murano, I like to bring my concern/complaint into your attention that since Jan 07, 2023, my Murano's airbag light is blinking. On Jan. 16, 2023, I took my SUV to ACME Nissan dealer situated at 2050 Highway 130, South Brunswick, NJ. 08852 for checkup and repair. Dealer diagnosed airbag issue code B1018 and advised "in control unit K8820-1AL0A and 873A2-3Z53A seat sensor are bad and need to be replaced. Dealer mentioned that they cannot replace these part/sensors, because they are not available thru Nissan anymore. Dealer also tried to get these parts from the aftermarket dealer. But these parts are also not available in aftermarket. Not functioning of airbags is a big-time Safety issue. I contacted Nissan customer service support and opened the case (48254432). But some reason they are not helping me at all in resolving this safety issue. Their answer is, they cannot do anything for this issue. While going through the Nissan forum, I noticed that this safety issue is common in Nissan Murano. This wonders that why Nissan have not issued any recall on this airbag safety issues. Are they going to issue the recall after someone die in the accident because of this airbag issues. Now I cannot even trade my SUV because of this safety issue. Now I am too afraid to drive my 2009 Murano. I love my Murano so much it runs like a new and I am not in the position to buy a new Murano at this time. I would really appreciate if you can request Nissan to rectify this issue as soon as possible.
- North Brunswick Township, NJ, USA
The icon for the passenger airbags are flashing on my vehicle dashboard about two months ago (11/2022). Back in 2013 my vehicle was in a crash with substantial front end damage-??no other vehicle was involved. Also the airbags in front row seats did not deploy. I-??m planning on taking in my vehicle to get it checked out and tuned. Any guidance from NHTSA is greatly appreciated. Thank you.
- Eagle River, AK, USA
The contact owns a 2009 Nissan Murano. The contact stated that while driving at an undisclosed speed, the air bag warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that the passenger's side air bag needed to be replaced; however, the parts were not available. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The manufacturer informed the contact that the passenger's side air bag part was no longer being manufactured. The failure mileage was approximately 90,000. The consumer stated that a replacement part was available from a salvage dealer but it wouldn't work because her vehicle would need the exact make and model that it came with. The vehicle is yet to be repaired and the passenger air bag sensor is still faulty.
- Winter Haven, FL, USA
The contact owns a 2009 Nissan Murano. The contact stated that upon starting the vehicle, the air bag warning light was illuminated. The contact stated that a diagnostic test was performed on the vehicle by the dealer and it was determined that a sensor in the front driver-??s side seat was defective, causing the failure. The contact was provided an estimate for the repair. The manufacture was also notified of the failure and informed the contact that there was no recall on the VIN and the warranty had expired. The vehicle was not repaired. The failure mileage was approximately 207,000.
- Millstadt, IL, USA
Airbag warning light blinking. Checked with mechanic and the passenger airbag will not deploy if an accident occurs.
- Missouri City, TX, USA
The contact owns a 2009 Nissan Murano. The contact stated that while his daughter was driving at an unknown speed, the passenger-??s side air bag light flashed on the instrument panel. The vehicle was taken to the dealer where the battery was reset, and the warning light disappeared. A few weeks later, the warning light returned, and the vehicle was taken back to the dealer. The dealer diagnosed the failure with a defective sensor inside the passenger-??s side seat. Upon investigation, the contact linked that failure to NHTSA Campaign Number: 08V521000 (Air Bags, Electrical System). The manufacturer was notified and informed that contact that there were no open recalls on the vehicle. The contact was also provided a case number. The vehicle was not repaired. The failure mileage was approximately 200,000.
- Athens, GA, USA
The contact owns a 2009 Nissan Murano. The contact stated that while operating the vehicle, the passenger-??s side airbag warning light would remain illuminated. The vehicle was taken to an independent mechanic who diagnosed that the occupant classification control unit was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The contact was informed that the vehicle was not included in the NHTSA Campaign Number: 08V521000 (Air Bags). The contact indicated that the vehicle had experienced the same failure listed in the recall. The failure mileage was 105,000.
- St. Louis, MO, USA
The contact's daughter owns a 2009 Nissan Murano. The contact stated that upon starting the vehicle, the air bag warning light illuminated on the instrument panel. The contact's daughter called a dealer who informed her that there were no recalls on the vehicle and that an extensive repair would have to be performed on the vehicle. The contact then called the manufacturer who informed him that there were no recalls or warranties on the vehicle. The vehicle had yet to be repaired. The failure mileage was unknown.
- Howell, NJ, USA
Passenger seat airbag code keeps flashing on with B1018 code present. Read that this is a common issue with Nissan vehicles and that-??s it-??s possible there is a recall.
- Rego Park, NY, USA
Airbag warning light on dash began flashing spontaneously at approximately 92,925 miles. Other 2009 Nissan Muranos with a different V.I.N. have been recalled for same issue but not mine.
- Land O Lakes, FL, USA
Took in my vehicle this morning to get 4 recalls fixed, and dealership stated they could only fix one of the 4 issues. Spoke to a representative and she stated the issues for the model of the SUV were not included in the VIN number, therefore the dealership couldn't assist with all 4 issues. The lights on the dashboard of the SUV are on and all pertain to the 4 issues not included in the VIN. How can I get these included in the VIN number so the dealership can fix the issues? the issues are as follow: NHTSA campaign number: 18V916000 NHTSA campaign number: 09V393000 NHTSA campaign number: 08V521000 NHTSA campaign number: 08V066000
- El Paso, TX, USA
Airbag warning light on dashboard started blinking and will not stop. Took 2009 Murano to dealership and was told the airbag sensors was malfunctioning and I would have to replace my entire passenger seat to fix it, at a cost of over $5,000. The make, model and year of my vehicle is included in the NHTSA campaign 08V521000, which highlights this identical problem yet my VIN is not included in the recall. How can this be? Nissan should cover this severe safety failure that is happening to a lot of 2009 Muranos. Vehicle has never been in an accident and has about 80,000 miles. Vehicle no longer feels safe to drive and repair cost is prohibitively high.
- Orlando, FL, USA
My vehicle was involved in a residential head on collision with a parked car going at a 35-40 mph speed. The airbags however did not deploy and by the looks of the crash I feel like they should have.I was not hurt in the accident my car was stolen it was reported and recovered.
- Salinas, CA, USA
The contact owns a 2009 Nissan Murano. The contact stated that the air bag warning indicator on the passenger side illuminated. The vehicle was taken to the dealer modern Nissan of winston salem, 5795 university pkwy, winston-salem, nc, 27105, they determined that the sensor on the passenger side seat had to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 117,488.
- Winston-Salem, NC, USA
Front and passenger bags just went out. Was never involved in a wreck. Very strange. Worried sick now about the safety of driving it. Please help consumer is still waiting for a response.
- Spartanburg, SC, USA
Recently, a problem arose with my 2009 Nissan Murano's occupant classification system (OCS). The airbag light in my car had turned on so I brought it to the mechanic. After numerous efforts, he suggested that I bring it to the local Nissan dealer. When I did, they were at a loss as to what to do. At the time, I called Nissan North America ('nna') to see if there was anything they could do. After registering my concerns, nna apparently made some inquiries of the dealer and then told me that the car was out of warranty. I brought it back to my mechanic, who reassembled the passenger seat and, surprisingly, the airbag light went off. This solution was only temporary. I brought it to my mechanic again, who discovered a recall campaign on an identical issue which included my car's make and model. Specifically, Nissan recall campaign bulletin ntb08-095, issued 11/4/2008. (also see id #: P8242, NHTSA #: 08V-521.) my mechanic again referred me to the dealer, who told me that 'occupant sensor performed pin test and found internal failure with occupant sensor'. I then contacted Nissan and opened a case regarding my situation (#37964757). I received a response that the OCS in my car was somehow different from those that were covered by the recall. However, when my problems are so similar to those described by the recall bulletin, and the same test that is used for the recall found issues with my car, I don't see why cars with the same OCS as mine should not be covered by the campaign. There is no reason not to. It is the same make and model of the recall and is suffering from the same issue. I don't understand why one group of cars is covered but another is not even though both groups are afflicted by the same problems. I hope that the scope of the recall can be expanded to include all cars that, like mine, pose a potential safety hazard to their drivers and passengers.
- Cranbury, NJ, USA
- Salt Lake City, UT, USA