2.6

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
56,944 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #15

May 042024

Murano

  • miles
I began hearing a rattling sound coming from the rear of the vehicle. I believed it was possibly the suspension, as the vehicle would also bounce more often than expected when going over any irregularities in the road (potholes, speed bumps, normal wear on roads, etc). I brought it to the dealership where I purchased the vehicle, and they found no issues. I had previously replaced all 4 tires and brakes before hearing this sound, and nothing was brought to my attention then, either. The noise continued, and I brought the vehicle to another mechanic, where the damage was found immediately. The frame had corroded to the point where the mechanic advised me to not even drive home, rather have the vehicle towed to the dealership to be assessed and checked for a recall. Multiple incidents similar to mine have been found - all starting after 100k miles - but none have resulted in an official recall notice.

- Stoughton, MA, USA

problem #14

Mar 152023

Murano 6-cyl

  • miles
On 3/15/2023 while in traffic (0730) the traction light began to fash & the vehicle began to fishtail. Fortunately I was Abe to exit the expressway without an additional incident. Had the vehicle towed to Fred Martin Nissan in Akron, OH this is the dealer that has maintained my vehicle since 2010 & the only service department that has repaired my vehicle. I was advised the rear subframe was broken! 3/3/2023 I had the vehicle aligned at Fred Martin at which time I advised the vehicle pulled to the left while breaking & a noise intermittently was coming from the back of the vehicle. This incident could have cost me or another their life or serious injury! This is a HUGE safety risk & Nissan needs to address the issue immediately!

- Akron, OH, USA

problem #13

Sep 112022

Murano

  • miles
The rear subframe suspension has rotted out due to rust prematurely. Only has 84k miles ;brought it to the dealer and was told that the car was unsafe to drive.what do I do now?

- Galloway, NJ, USA

problem #12

Feb 012022

Murano

  • miles
I went over a pot hole and my rear suspension cracked - the frame of the car. This should not happen.

- Malvern, PA, USA

problem #11

Mar 022022

Murano

  • miles
the rear subframe is rusted all the way through from the inside out. I work at Toyota Motors Manufacturing Indiana and I happen to work in the are that builds subframes for siennas and highlanders if toyota had a known issue such as this with such a safety concern there would for sure be a recall. This was discovered from a knocking noise in the rear of the vehicle we elevated the rear and removed the passenger side rear tire and discovered all the rust falling out using a screwdriver to check around it would pass completely through the subframe.

- Fort Branch, IN, USA

problem #10

Jun 082022

Murano

  • miles
Rear subframe broke and the back tire came off. The problem was the rear subframe was rusted out. The rust has eaten away the entire subframe of this vehicle. The VDC off light had been on for 2-3 days and it was scheduled to go into the shop.

- Bellows Falls,, VT, USA

problem #9

Feb 012022

Murano

  • miles
Noticed a rattle in right rear of vehicle. Upon further investigation the k frame is rotted into two pieces where a body mount travels thur the structure steel frame. The corrosion is vast on this steel frame. There have been other complaints on various years same models. This is a very dangerous thing to break during driving because the entire wheel support connects to the corroded frame member. I have read on the internet that this is a issue with the k frame. The vehicle is well cared for and this repair is something I think should be a safety recall.

- Finleyville , PA, USA

problem #8

Oct 072021

Murano

  • miles
The rear subframe of my 2010 Nissan Murano completely rusted out prematurely and broke when I was driving on a highway. I could not control the car. I almost crashed. The left wheel folded under the car. I had to have the car towed to the repair shop. The car was put on a lift. The rest of the metal on the under carriage is only mildly rusted. The rear subframe, however, is totally rusted out. I could have been killed. Nissan knows about this problem. Obviously inferior metal was used to make the rear subframe. Nissan should have a recall for this problem. It is a safety issue.

- Monument Beach, MA, USA

problem #7

Mar 312021

Murano

  • 145,000 miles
Rear suspension subframe broke while driving on eb I275. Applied brakes while driving in heavy traffic. Car rotated hard in counterclockwise direction crossing into another lane. Avoided accident. Exited next exit and went to auto repair shop. Subframe was severely corroded.

- Loveland, OH, USA

problem #6

Oct 182020

Murano

  • 115,000 miles
My friend's daughter was driving my car on a side street and suddenly was unable to control the car nearly going into a ditch. She said the car was was swerving uncontrollably. She did what she could to control the vehicle, and nearly spun in a circle, and went into a ditch. Pulled herself out of the ditch, the steering wheel seemed to be completely unaligned. The wheel was turned left, almost upside down, when she was slowly trying to drive straight, and she heard something dragging under the car. She slowly pulled into a driveway. The rear tire on the driver's side was completely bent outwards.

- Norton, OH, USA

problem #5

Sep 162020

Murano

  • 125,959 miles
Rear subframe rusting and breaking in an area that cannot be viewed during a normal service procedure.. this causes unstable control and braking issues making the vehicle unsafe to drive. Breaks near lateral link to rear subframe around the mounting hole for subframe. 17 year old female driving vehicle when it broke.

- Villa Hills, KY, USA

problem #4

Nov 052019

Murano

  • 110,000 miles
Rear subframe rusted through and broke in half while driving. Causing severe pull to the left and erratic handling during braking.

- Cincinnati, OH, USA

problem #3

Sep 202019

Murano

  • 107,000 miles
K frame broke rusted out

- Beyer, PA, USA

problem #2

Mar 282019

Murano

  • 140,000 miles
Rear K member subframe rotted car is less 10 years bought from family friend original owner so car was well maintained but frame " salvage yards laugh when you ask for the part they say that is reason Murano is there really disappointed in Nissan offers a new part which I was going to buy but you havto replace the ABS speed sensors at $900 for 2 plus $700 K member maybe $3000 to repair Nissan should totally recall they had same problem 2007 and recalled??"

- East Taunton, MA, USA

problem #1

Mar 152018

Murano 6-cyl

  • 111,200 miles
I purchased my car, used, from Nissan of canton (Michigan), on Sept. 23, 2016 where there were no disclosures of any safety concerns due to structural or other concerns. On March 15, 2018, the right rear of car made a metal snapping sound and began driving poorly so I took the car to an ase certified mechanic who found "the rear frame has rotted out where the torsion arm mounts to the crossmember". I was told the sub-frame shows signs of excessive rust and corrosion such that, the car never should have been put up for sale by the Nissan dealer in 2016 as the rot and corrosion of the frame is a safety concern. The mechanic indicated that when the car is on a lift, the corrosion, rot and excessive rust is evident and shouldn't have been missed by the mechanic the Nissan dealer's used to ensure the car was safe to sell. I twice contacted the Nissan dealership to share this information and to seek a solution. I sent the used car manager a picture of the undercarriage that is included below. The dealer said the rust must have developed since I took ownership of the car and that they weren't responsible. I rejected this and asked to meet with the use car sales manager on Monday, March 26, 2018 where I will ask that the car be returned to the dealership for a full refund as I do not feel safe driving a car sold to me with serious frame damage, rot, rust and corrosion. I am fearful the rotted frame will snap, resulting in an accident where I or others, may be seriously hurt or even killed. The consumer requested to retract the complaint due to a misunderstanding.

- Whitmore Lake, MI, USA