9.0

really awful
Typical Repair Cost:
$1,670
Average Mileage:
64,050 miles
Total Complaints:
6 complaints

Most common solutions:

  1. replace master cylinder (4 reports)
  2. not sure (2 reports)
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problem #6

Dec 232020

Murano SL V6

  • Automatic transmission
  • 65,000 miles

My car was working perfectly fine and with oil change at Nissan dealer (30 days back), I found no issues.

Today, while driving at 30-35 mph, the brakes pedal went all the way to the floor and car did not stop easily on the turn. I was almost going to hit another car but survived. There was no pressure in the break pedal at all. The same thing happened year or so ago but did not report the issue thinking this might be due to break pad etc. But it happened again and now I don't even want to take out car on the road. I called Nissan North America after reading same issues on internet and their response was plain - "there is no recall on this vehicle" and you have to check with dealer and fix at your own cost. Dealer is asking $800-$900 which I have to pay from my pocket.

My question is - if there are so many complaints on the same issue and have recall with same model for 2009, how come 2011 model is not on the recall? Are there any # of complaints/accidents need to be reported before Nissan takes any action?

Update from Mar 23, 2021: I called Nissan in Dec. '20 and they asked me to replace the brake Master cylinder and break pads/rotor which I did in Jan. '21 and paid almost $1200.

Again on 3/20, while driving, I could not stop my car and almost was going to hit it to the other car. The break pressure was completely lost and after repeated breaking finally the car stopped.

- Manoj B., Kirkland, US

problem #5

Dec 212020

Murano SL V6

  • Automatic transmission
  • 64,095 miles

My car is working perfectly fine and with oil change at Nissan dealer (30 days back), I found no issues. Today, while driving at 30-35 MPH, the brakes pedal went all the way to the floor and car did not stop easily on the turn. I was almost going to hit another car but survived. There was no pressure in the break pedal at all. The same thing happened a year or so ago but did not report the issue thinking this might be due to break pad etc. But it happened again and now I don't even want to take out my car on the road. I called Nissan North America after reading same issues on internet and their response was plain - "there is no recall on this vehicle" and you have to check with dealer and fix at your own cost.

My question is - If there are so many complaints on the same issue and have recall with same model for 2009, how come 2011 model is not on the recall? Are there any number of complaints/accidents need to be reported before Nissan takes ownership to fix the problem?

- Manoj B., Kirkland, US

problem #4

Aug 142020

Murano

  • Automatic transmission
  • 76,608 miles

Wife was very close to being in a serious accident when she started to come to a stop and brakes did not respond. Had previously brought in a for a similar incident and dealer said brake pads were worn. Had them changed. A few months later (after hardly driving) a failure occurred. Dealer diagnosed and said brake master cylinder and ABS control unit needed to be replaced. Final cost $3000. I have seen numerous complaints about the same issue and yet no recall by Nissan. Hopefully no one becomes injured or killed before Nissan addresses an issue they know fully about.

- Kenny A., Marrero, US

problem #3

Jul 092018

Murano 97000

  • CVT transmission
  • 96,500 miles

While traveling on 95, I had to hit the brakes and moved into the shoulder.I ran over the warning scallop. At this point the brake pedal went soft and down to the floor. The pedal remained soft on the rest of the trip and eventually cleared. About 2 days later it happened a 2nd time and has not cleared.

I have done a little reading and found that the ABS system on caused the same symptoms as the same part in the recalled 2009 Murano.

If they are the same part why has the been no recall for the 2011

- Josh S., Boynton Beach, US

problem #2

Jan 092017

Murano V6

  • Automatic transmission
  • 65,000 miles

Nissan said I would have to take it to a dealer to look at. I don't want to drive it pedal goes all the way to floor. So I guess I have to eat the cost. I hope it's not too much, don't know yet. Watch out if buying this model.

- Donn M., Fort Myers, FL, US

problem #1

Apr 092015

Murano LS

  • Automatic transmission
  • 17,000 miles

While on the road, at 40 mph, my brakes stopped working! After a while I had to pump the brakes a lot of times to finally stop. After that the brakes were never the same. I went to a nearby auto shop and told me that they had clients with the same problems, and I should go to Nissan. Went to Nissan and they told me that the fix was $800 and there were no recalls, and that this was not their first time fixing this problem.

This car is only 3 years old!

- cam.jimenez, Guaynabo, Puerto Rico