10.0
really awful- Typical Repair Cost:
- $5,500
- Average Mileage:
- 96,200 miles
- Total Complaints:
- 4 complaints
Most common solutions:
- replace transmission (4 reports)
While on the tollway, engine light came on and the car went into neutral. Was able to get off the tollway and eventually drive home. Transmission required full replacement. The three quotes were $5500-7000. Every transmission specialist we called would not guarantee the work of the CVT transmission and we have been advised to avoid ALL cars with this type of transmission. The car was valued at $5500, so we sold the car.
- Chris K., Dallas, US
Error code P1778 CVT step motor function problem. Part not serviceable by Nissan (but people replace them with a $30 part). Dealer quoted $6300 to replace CVT. Independent shop ballpark estimate $5000. Not worth the cost to replace.
- ykm, Goodlettsville, US
The transmission completely failed with no warning. The car is only 5 years old and Is very well cared for. I came to a stop sign and it began slipping, with never a warning light ever coming on. The warranty had expired at 60,000 miles, and the entire transmission had to be replaced because Nissan does not make parts available for repair of these transmissions. When we complained it to Nissan, they refused to help with the replacement of the transmission. I have a Honda and over 15 years it has never needed a new transmission. For this to fall with no warning at such a low mileage is outrageous. And the fact that these transmissions cannot be repaired, and have to be entirely replaced, is also outrageous. I will never buy a Nissan ever again.
- Iris M., Golden, US
I purchased my 2013 Murano in 2019 with just 38,000 original miles. Five years later, at 11 years old and with just 74,780 miles the transmission failed. Due to the otherwise excellent condition of the car & its low miles, I chose to replace the transmission rather than purchase another unknown (I purchased this one due to its low miles and excellent CarFax history report).
It wasn't easy finding a garage who was willing to replace a CVT transmission - even a Transmission specialist shop in Worcester, MA refuses to work on CVT transmissions due to their failure rate, so I went to an independent garage that replaced it for $6,500 and a 1 year warranty. A Nissan dealer in Central Massachuetts estimated it to cost $8,000 with labor.
Due to the massive number of complaints, Nissan extended the transmission warranty to 10 years/120,000 miles, but I didn't qualify for assistance since the car was 11 years old. Due to this experience, and that Nissan STILL manufactures cars with CVT transmission as of 2024, I will NOT ever purchase another Nissan again.
- Luanne S., Thompson, US