3.6

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
36,068 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2014 Nissan Murano:

Unsubscribe any time. We don't sell/share your email.

problem #8

Jun 262024

Murano

  • miles
The paint on my hood started peeling last spring for no apparent reason, so I brought my car to a local body shop to have it repainted, and the owner there said that he sees this all the time with Nissans that are that color and that were made around that year, but that there were no recalls for it. I let it be and just paid for the hood to be done, thinking that would be the end of it; but, shortly after that, the trunk started peeling all over, and keeps getting worse and worse; and, more recently, the sides of the car are peeling too and just getting worse and worse. I tried contacting Nissan-??s headquarters about this, giving them all of this information, and they told me there-??s nothing they can do because the warranty expired in 2016 (I didn-??t even purchase the vehicle until 2020), and that it doesn-??t matter that the body shop owner said that this is a very common problem, so I-??m on my own for the cost of repainting the entire car, even though it-??s clearly a manufacturing issue. I even tried contacting my local Nissan, and two workers there even also said that this is a problem they-??ve seen several times, so that they also believe it-??s a manufacturing issue, but that their hands are tied. At this point, I-??m not sure what else to do, but it does seem entirely unfair that consumers -?" apparently LOTS of consumers -?" are having to foot the bill for something that is seemingly Nissan-??s fault. Since it-??s a manufacturing issue, I don-??t see why there isn-??t, nor why there shouldn-??t be, a recall over it.

- Lewiston, ME, USA

problem #7

Sep 202023

Murano

  • miles
Just noticed a loud bang sound from back and got it checked. Finally found out that the rear subframe has all rusted out which is very dangerous.

- Pa, PA, USA

problem #6

Sep 012020

Murano

  • 79,500 miles
Front sunroof shattered spontaneously. A rock did not hit it. The 10,000 pieces are so tiny that they didn't show up in the photo I took. They are still in place in the roof of my car. I have ordered a replacement glass and I hope the local glass man is able to replace it.

- Ellisville, MS, USA

problem #5

Feb 102020

Murano

  • 78,000 miles
The contact owns a 2014 Nissan Murano. The contact stated that due to severe battery discharge, the contact was unable to exit the vehicle. The contact stated that there was not a manual door handle inside of the vehicle to open the door. The manufacturer was not contacted nor informed of the failure. The approximate failure mileage was 78,000.

- Black, AL, USA

problem #4

Jul 192019

Murano

  • 64,000 miles
I have had my 2014 Nissan Murano since new. It has been well taken care off the entire time, yet I continue to have issues with the door locks breaking. The result of this breaking is the the doors cannot be electronically unlocked even from the interior upon trying to do so. This is of concern as if there was ever an accident it which I needed to be rapidly pulled from my vehicle, a rescuer would have to force their way in delaying rescue. The most recent instance of these breaking (07/19/2019) is the 6th occurrence of this part breaking. The repair has been completed at the same dealership each time (pinnacle Nissan, scottsdale AZ). It is very clear that there is a defect part at play and that Nissan knows about this and continues to put these defects parts in vehicles endangering peoples lives during a potential rescue. I had reported this during the last instance with no reply. I hope this matter is reviewed and a resolution met before someone suffers as a result of this defect.

- Scottsdale, AZ, USA

problem #3

Jul 262018

Murano

  • 26,500 miles
Sun visor on both driver N passanger fails to stay up. Once in a while the visor just comes down. Push it back up, and it may go up halfway, or to top with a loud bang, then sags again. Dangerous when you are in traffic and not safe when it happens! clearly a problem with almost all Murano's. called Nissan and no help but to sell new ones. We have just 26500 miles on our Murano.

- Phoenix, AZ, USA

problem #2

Aug 172017

Murano

  • miles
We were driving - sound like a gun shot and looked up and our sunroof was shattered. We were going 40mph on a road cloudy and 68degrees. We have a panoramic roof - it happened on the panorama back section

- Lakeville, MN, USA

problem #1

Apr 062017

Murano

  • 40,545 miles
While traveling at approximately 70 mph westbound on highway I-72/us 36 near hannibal, Missouri, we heard a loud and sudden explosion resulting in a catastrophic loss of the sunroof on our SUV. At the time of the incident, the sunroof and sunshade were closed. The highway was lightly traveled and there were no vehicles (cars, trucks, buses, etc.) in the vicinity. We did not pass under any overpasses. There was nothing in the area that would have generated a projectile that would hit a sunroof 5 1/2' above the pavement. Simply stated, we were an isolated car on a deserted stretch of highway. Weather conditions were clear and sunny with light clouds. The temperature was approximately 50 degrees at the time of the incident.

- Lawrenceville, GA, USA