The airbag warning indicator lit up on my Nisan Murano dash board. This is safety concern for me and my family. When I took my vehicle to Nissan dealer to have it checked, they said there was a recall on it which expired. I bought this vehicle in 2021. I did not get any recall notice. The cost to address the issue per dealers estimate is more than $4,000. Why is Nisan refusing to address this?

- Pflugerville, TX, USA

The safety issue is with a 2014 Nissan Murano. April 22, 2024, the air bag light is on steady, so the vehicle was taken to a Nissan dealer to determine the repairs that are necessary. The Nissan dealer determined the battery charge was low and recharged the battery. The air bag light went off afterwards for 6 months. Then on 1-27-25, the Nissan Murano was again brought to the Nissan Dealer to determine why the air bag light was on. The technician diagnostic scan for codes found code B00A0 stored, in airbag for occupant detection system error. In plain terms, the seat cushion pressure sensor is defective. The dealer will only do the repair if they replace the entire passenger seat at a cost that is more than $3,700. From my research, At Nissan Parts, that pressure sensor costs $39.02. Part Occupant Sensor - Nissan (98853-3JA0A). The auto insurance will not cover this repair. This is a serious safety issue, where there is a possibility that the air bag could deploy unexpectedly causing serious injury to the passenger, deploy when a child is in the passenger seat, or not deploy at all in an accident. Searching for repair options on the web, I have found many forums and instances that describe the same problem. This should be a manufacturer recall.

- Cudahy, WI, USA

The front passenger seat occupant warning light was flashing. I took the vehicle to the Nissan dealership was charged $185 dollars and was told the front seat occupancy-classification sensor (OCS), needed to be replaced and it would cost me 0ver $5,900 dollars. The vehicle only has 22K miles.

- Fort Worth, TX, USA

I have copied a previous complaint, since I have had the same experience. "MY SUPPLEMENTAL AIRBAG LIGHT CAME ON 2/20/21 (AUG, 2022) AND CONTINUED TO FLASH. I TOOK THE VEHICLE TO THE DEALERSHIP ON 2/27/21 (IN SEPTEMBER, 2022) AND THEY SAID THE OCS SENSOR MAT WAS BAD AND IT WOULD COST $4858.13 ($3000) TO REPLACE THE FRONT PASSENGER SEAT BOTTOM. HE SAID EVERYTHING IS CONTAINED IN THE SEAT BOTTOM SO THE WHOLE THING HAS TO BE REPLACED.

- Tallahassee, FL, USA

The contact owns a 2014 Nissan Murano. The contact stated that while operating the vehicle, the front passenger-??s seat air bag warning light continuously blinked which indicated that the passenger-??s side air bag system was malfunctioning. The vehicle was taken to the local dealer who diagnosed that the air bag components inside the passenger-??s side seat was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was 22,500.

- Ocala, FL, USA

My supplemental airbag light came on 2/20/21 and continued to flash. I took the vehicle to the dealership on 2/27/21 and they said the OCS sensor mat was bad and it would cost $4858.13 to replace the front passenger seat bottom. He said everything is contained in the seat bottom so the whole thing has to be replaced. He said this sometimes happens because women put there purses in the seat. Really" sounds like it's a faulty system if that's the case. I did some research and the 2015-20?" models have all had recalls because of this issue. I'm sure my system is faulty as well and should be replaced by Nissan.

- Newport News, VA, USA

The contact owned a 2014 Nissan Murano. While driving approximately 55 mph, the steering wheel seized and caused the vehicle to slide down a hill. The vehicle then crashed into two trees. The air bags did not deploy. A police report was filed. The contact sustained a back injury that required medical attention. The vehicle was destroyed and towed to a local body shop. The dealer was not contacted of the failure. The manufacturer was not notified of the failure. The approximate failure mileage was 70,000.

- Collinsville, VA, USA

Fractured sternum as air bag failed to protect occupant in a crash. Vehicle was moving and hit a vehicle that failed to stop at stop sign

- Lake View, NY, USA