10.0

really awful
Crashes / Fires:
1 / 4
Injuries / Deaths:
1 / 0
Average Mileage:
27,245 miles

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« Read the previous 20 complaints

problem #4

Sep 232016

Murano

  • 18,000 miles
Nissan campaign : PC482 on 9/92016 took vehicle in to have ABS actuator checked. It was within range for recall. Part was ordered. Week of 9/192016, received call from dealer central appointments (sheehy Nissan waldorf) telling me part was in and was given appt on 9/23/2016 to have ABS actuator replaced. On 9/23, at dealership, I was told Nissan is not replacing ABS actuator as called for in campaign unless it has leaked and ABS light is on. This is a part non-conformance issue. When seal allows leak, it drips on circuit board which will cause a fire. Remedy is to park vehicle, call for tow and get rental. This is unsafe and remains so. Nissan recall states "your Nissan dealer will inspect the serial number of the ABS actuator, and if it is within the affected range, the dealer will replace the ABS actuator with a new ABS actuator at no cost." My actuator is within affected range and Nissan is not complying with their own recall remedy.

- Mechanicsville, MD, USA

problem #3

Aug 222016

Murano

  • 11,000 miles
The contact owns a 2015 Nissan Murano. The contact stated that the ABS and brake indicators illuminated weeks before the contact received notification of NHTSA campaign number: 16V636000 (service brakes, hydraulic). After having the vehicle repaired at the dealer, the vehicle caught fire in the contact's driveway. There were no injuries and a fire report was not filed. The fire department extinguished the flames. The vehicle was towed to the dealer for further inspection. The insurance company was notified. The manufacturer was to determine the cause of the fire. The approximate failure mileage was 11,000.

- West Orange, NJ, USA

problem #2

Sep 012016

Murano

  • 15,000 miles
The contact owned a 2015 Nissan Murano. While attempting to move from a stop light, the ABS, collision, and swerve indicators illuminated. The contact noticed smoke from the front passenger side wheel. The contact pulled into a fuel station and discovered that the brakes were not working. While the vehicle was in park and awaiting a tow truck, it caught fire. The fire marshall extinguished the fire. Both police and fire reports were filed. The vehicle was destroyed. The manufacturer was notified, but did not respond. The failure mileage was 15,000. The VIN was not provided.

- Lexington, SC, USA

problem #1

Jul 172015

Murano

  • 2,700 miles
The contact owns a 2015 Nissan Murano. The contact stated that while driving at 40 mph, the ABS warning light illuminated and the brake pedal became difficult to depress. The vehicle was included in NHTSA campaign number: 15V364000 (service brakes, hydraulic). The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 2,700.

- Hyannis, MA, USA