5.3
fairly significant- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 17,971 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
I bought a Murano on 3/31/2016 with 17,000 miles on it. I now have 58,000 miles on it & dealership says I need a new transmission.I had no idea that there was a CVT transmission when i bought it. It was never explained or disclosed about the class action lawsuit with these transmissions. I understand these defective transmissions can cause the driver to lose control of the vehicles when it stuttering & jerking at low speeds. My car has been doing this at about 20,000 miles. I have had every recommended service done on the car, including the 30,000 miles transmission maintenance. There have been 2 Disturbance Alerts with 2 issues that come up on a app on my phone stating 2 Issues Critical. 1. Cylinder 2 Misfire Detected/Code P0302 & 2.Random/Multiple Cylinder Misfire Detected/Code P0300. I told the dealership about these issues but they could never find anything wrong with the car.
- Kansas City, MO, USA
Car began shaking on acceleration and low speeds and wouldn't stop shaking until approx 40mph or above. Upon braking to take a right hand turn car died, just stopped accelerating even though all lights on and running. No response at all when pushing pedal to the floor. Would go in reverse but only very low speed. Replaced alternator. Seemed ok but 4 months later same exact problem happened and car is not drivable again.
- Vancouver, WA, USA
I bought this Nissan Murano after the owner of Suncoast Quality Cars gives me the NADA - Consumers Report, which states the car was scored as an 82, in "Good Condition" with major repairs needed. After picking the Murano up 1-week after I made the purchase, when driven more than a couple of miles, you could feel the transmission slipping. While the owner of Suncoast said that his mechanic had done a full diagnostic test and had confirmed NADA's scoring, just to make sure I took it to Courtesy Nissan of Tampa and paid for their Certified Nissan Mechanics to do a full diagnostic test. Courtesy Nissan's Diagnostic test revealed that the transmission would need to be replaced, which while I did purchase a used car warranty from Suncoast, the car has been out of commission since roughly a week after receiving delivery from Suncoast. When I contacted [XXX] (Owner) by email on 4-separate occasions, from 2-separate email addresses, and text, he states he never received them. Given the owner's approach, and refusing to own up to his lies, or take any kind of responsibility here, I would like a full refund, as I would have never purchased the car, if I knew it had a major safety issue and would have to have the transmission replaced immediately after delivery, and I most certainly wouldn't have paid the price of a car that NADA stated was in "Good Condition", as the cost of the transmission is actually 65% of the price I paid for the car. With the transmission needing to be replaced, the same measuring tool (NADA) that Suncoast used to sell me the car, actually states the car is worth thousands-less. Attached, you will also find a copy of the results from the Certified Nissan Mechanic at Courtesy Nissan of Tampa. Warm regards, [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Tampa, FL, USA
Nissan's CVT transmission dies on highway at ODO=72K miles, a well known issue similar to other Nissan's models. I had to replaced the CVT transmission at $6K. Nissan should at least gives clear instruction that CVT transmission oil to be replaced at 30K mile in the owner manual. At least two Nissan's models had recalls due to the same CVT transmission failure. Why not include other models with the same issues to protect the consumers?
- Charlotte, NC, USA
I took my vehicle to jack Ingram nissan on 1/26/2023 because the car started, jerking, stalling, shuddering, hesitating, and premature transmission failure. They told me at Jack Ingram nissan that my CVT transmission was bad. I just had the CVT transmission flushed in May 2022 and nothing was wrong wit my transmission then. My vehicle only has 90,200 miles on it so nothing should be wrong with the transmission. It has been reported that several complaints about the CVT Transmission in Nissan Muranos and several other nissan models go bad when the car does not have 100,000+ miles on them. Nissan dealers ships refuses to take the necessary steps and make the necessary repairs for this ongoing problem with there CVT Transmissions.
- Montgomery, AL, USA
The transfer case need to be replaced. I took my vehicle to the dealer a few months ago and they told me I had a leak but didn't know where it was coming from. I took it back to the dealer yesterday 12/16/22 and they told me where the leak is coming from. The cvt fluid is leaking from the lh axle seal. Murano owners have been complaining about this same issue. The dealership is charging me $712.59 for an issue that I didn't cause. The dealership need to fix this for free because this issued happened during the making of the vehicle and shouldn't fall on the buyer.
- Baltimore, MD, USA
The transmission started going out going around a corner passing a semi on a canyon road. There are thousands of reports of transmission issues with this year and model. Brakes shake and act like they will not engage.
- Price, UT, USA
Light smoke coming from the exhaust became more over a couple days. Had to replace head gaskets.!!!$$$$ and sensors. Its a 2015 with 65k miles. I've noticed this is a problem with nissan Suv's lately which is sad. A friend of mine has a 2019 pathfinder and the same thing is happening to hers! I know things happen but this was a huge repair! And who has money for that.
- Buckhannon, WV, USA
Transmission code P171F1 CVT Judder (C/V Inspection) at 93,000 miles. Took it to the dealership due to rough idling when stopped at stoplights. Nissan is recommending a full transmission replacement at a cost of over 6K. This code does not cause the check engine light to come on and unknowlingly could leave someone stranded in the middle of traffic. This car has never missed a scheduled service and has been meticulously cared for over the years and should not have this type of problem at this mileage.
- Apex, NC, USA
The CVT translation is slipping and jerking at 1000 rpms. I took it Nissan and even though they increased the warranty on their cvt transmission, this one they do not want to cover, and don-??t say why.
- Caguas, PR, USA
CVT transmission suddenly began sputtering on acceleration from a stop, which put me at risk of causing a collision, since it was not reliable to pull out into traffic. The dealership confirmed that the CVT transmission needed replaced (which it was at my expense). The problem first appeared in 11/2021 (got it fixed in 12/21) and no warning lights came on.
- Orlando , FL, USA
CVT transmission would struggle at low speeds, it would feel like it was jumping or getting caught on something. No check engine light or other error codes would display. Dealership insisted nothing was wrong. After 3rd check in 6 years, they finally got an error code and determined we needed a replacement.
- Kansas City, MO, USA
Here is my experience: I purchased a 2015 Nissan Murano new in July 2015. My CVT transmission failed and was replaced under warranty by Nissan in June 2019 at 52,000 miles. Today 11-29-21, at 62,100 miles, my transmission failed again due to the transmission oil/cooler/radiator assembly failing to cause the cooling fluid and the transmission fluid to mix, resulting in having to replace the Transmission, Radiator, and associated assemblies for $6,600!
- Cranston, RI, USA
On several occasions while the car is being driven, the transmission goes into neutral by itself and stops responding to the throttle without any warning. This puts drivers at serious risk since the car while following its inertial movement must move to the side of the road or it could stop in the middle of the lane. According to the car's maintenance record, the transmission was replaced in 2017 however it failed again in 2021. The car was taken to the dealer for diagnosis and his recommendation was to repair the transmission at my own cost of $ 4000.
- Juncos, PR, USA
My check engine light came on. We hooked a snap on scanner to it. It said code P17F1. There is a recall but not when I enter my vin number.
- Buckhannon, WV, USA
Took vehicle to Nissan dealer for regular oil change (service light on). Vehicle had had a couple of hesitations somewhat like having water in the gas. This happen when after stopping and then taking off the hesitation occurred. Nissan checked and the transmission has to be replaced-only 46,000 miles on car? I do have an extended warranty, that I purchased when I bought the car. If Nissan is having this problem with these transmissions, they should be automatically replacing them. The vehicle is currently at Nissan dealer waiting for the new transmission.
- Cape Coral, FL, USA
At about 47,000 miles on the vehicle, was driving at approximately 70 mph and vehicle began to judder violently shaking rear of vehicle causing difficulty to control vehicle.
- San Diego, CA, USA
Car will hard start, check engine light on. Drive fine but after stopping or slowing down, traction control light comes on and rpms will not go over 3000. Car will not accelerate and have to pull over, turn off and restart.
- Jonesboro, AR, USA
Purchased the 2015 Murano with 2200 miles from olympia Nissan in olympia, wa. Did not get the extra warranty because we trusted Nissan and the car was basically new. About two years after purchasing it, we could feel a slight hesitation when accelerating from low to higher speeds. It happened more when driving on city streets but also happened periodically on the freeway. My husband thought it might be the gas he was using. The missing continued and got progressively worse. He took his car in to Nissan for all his oil changes and everything else that they suggested. He mentioned the problem but they could not find anything. This was brought up during the warranty period. I started driving the car recently after my husband passed away and it was quite obvious that the problem had gotten much worse. I took it to Goodyear and had the ejectors cleaned and spark plugs replaced but this did not solve the problem. Goodyear offered to take it to Nissan to be checked on their computer. They determined I needed a new transmission. This car is five years old with 75,000 miles! after researching the issue, I found that this has been an ongoing problem with Nissan's cvt transmission. I am angry and frustrated. I have a car I am afraid to drive. I believe this should have been fixed through a recall or an extension of the original warranty. This has happened to many people. It's time for the issue to be resolved. My husband took the car to Nissan faithfully for oil changes and anything else that came up. They never once mentioned a problem with the transmission.
- Olympia, WA, USA
- Davidson, NC, USA