10.0

really awful
Typical Repair Cost:
No data
Average Mileage:
74,000 miles
Total Complaints:
1 complaints

Most common solutions:

  1. not sure (1 reports)
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problem #1

Oct 042019

Murano Platinum 3.5L

  • Automatic transmission
  • 74,000 miles

Surging while driving. The dealership picked up my Murano on 10/4/19 and has been unable to find the solution to the problem. I am being told they can not duplicate the problem that I had on 10/3/19. This same problem occurred a few months ago and I was told the problem had been identified and repaired. Yet, this time can't find a problem. Also, the dealership service department can not find a record of this repair. I tried to tell the Nissan Service Manager about a (TSB) NTB 18 041a dealing with the automatic braking system on the 2015-2019 Nissan SUV's and cars. He told me that was not the problem because there would be a code when the diagnostic was performed.

My husband has cancer and I drive him to and from Duke Cancer Center (160 miles Round-Trip). This problem occurred again and my Murano keeps surging, and needless to say, by the time I got him home he was so very nauseated. A trip that normally takes about one and half hours took four and half hours. I am horrified this problem will occur again and I refuse to keep driving and making my husband sick and nauseated again so we will be stranded on the side of the road waiting for someone to assist.

- Dorothy B., Dunn, US