Everything was fine with my car until it wasn't. It was winter and I turned on my steering wheel heater. It was so hot I could hardly touch the steering wheel. I called Nissan about it. They claimed they've never heard this before. I pushed and pushed and finally had to have the steering wheel replaced. It was so long ago I cannot remember the details. But talk about unsafe!!! That and the melted seat heater/cooler. Isn't ok. Buying the top tier of this model I expected better. MELTED ELECTRICAL? Burning hands? Please do better. Own up to this and help us fix our stuff. It's clearly a manufacturing issue.