When you take off the transmission hesitates and then seems to jump a little. My car has 80,000 miles on it. When I purchased the car it had 22,000 miles on it with this being an ongoing issue. I am now very concerned that this could get even worse causing an accident. I had no idea why this was happening as I have never owned a Nissan before. I just read online that this is common in Nissans for my year car and I can file a complaint with NHTSA.

- Jackson, MI, USA

The contact owns a 2018 Nissan Murano. The contact stated while starting the vehicle and depressing the accelerator pedal, the vehicle started shuddering. The contact had changed the air filter however, the failure persisted. The vehicle was taken to the dealer where it was diagnosed that the continuously variable transmission had failed and the CVT needed to be replaced. The vehicle had not been repaired. The contact became aware of a recall campaign; however, the VIN was not included. The manufacturer was made aware of the failure. The manufacturer informed the contact that the VIN was not included in the recall. The contact was referred to the NHTSA Hotline to file a complaint. The failure mileage was 51,812.

- Rockford, IL, USA

I purchased a 2018 Nissan Murano in May 2019 with 16K miles on it, at 30,000 miles I started noticing an issue with it not coasting into turns, it would almost come to a complete stop, and nearly cause accidents to unsuspecting drivers behind me. I took it to kerry Nissan in florence and the tech acted like I was imagining things, since they couldn't get it to repeat the action. It's happened off and on since then, and based off the techs reaction, thought nothing of it. About a week ago it began happening more often, like on every turn, and I started getting worried that I was going to cause an accident, so I took it back it to kerry, it was at 62,000 miles. They called me on Monday 4/25 and said my transmission was bad, the diagnostic came back with an error code, cvt judder. They told me I had to call Consumer Affairs because the powertrain warranty expired at 60K miles. Consumer Affairs said they would agree to pay 50% of the repair, even though the car had been in the shop for the same exact issue at 30K miles!!! again, repeating that the warranty expired at 60K miles....2K miles earlier!!! I googled the issue and it appears to be a huge issue with cvt transmissions, Nissan knows it, they know it's dangerous, but won't do anything about it. They've been involved in several class action law suits over the same thing, but not newer models. I was quoted $4200 for the repair, which is just crazy to me, on a car that is 3 years old!!!! I thought Nissan had a good reputation when I spent $30,000 on my car, not knowing there was such a huge issue where their entire lineup of cars. They are crooks, and I don't understand how they continue to get away with this. This is a also a huge safety issue! transmissions are failing while people are driving on the interstate, the car just stops. There are a ton of complaints, and there needs to be a recall on cvt transmissions!

- Covington, KY, USA