8.9
pretty bad- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 2,362 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 2019 Nissan Murano. The contact stated that the vehicle had both regular and adaptive cruise control. The contact stated that when the cruise control was set as 70 mph, going down the hill, the vehicle accelerated instead of slowing down. The contact stated that even when the indicator flashed, showing that the vehicle was going fast, the vehicle did not decelerate. The vehicle was taken to the mears Nissan dealer, located at: 4825 tuscarawas St w, canton, oh 44708 where the technician road tested the vehicle and stated that the vehicle operated as designed. The manufacturer was made aware and of the failure and stated that the dealer confirmed that the vehicle operated as designed. The vehicle was not repaired. The failure mileage was 6,370.
- Dalton, OH, USA
We purchased our 2019 Nissan Murano on September 12, 2019 and soon noticed that when driving down even a gentle down-slope with no vehicle in front of it, the cruise control gains 10-15+ mph. Nissan engineering says that this is "normal" and not to use the cruise control on hills. We have owned many cars with cruise control, and none has ever gained more than 4-5 mph on similar down-slopes. We feel that this is a safety issue. For example, apparently Audi, Mercedes Benz and Subaru all have cruise control systems that limit speed increase downgrade to about 2 mph. It seems that an almost $50,000 car from Nissan should be as safe.
- North San Juan, CA, USA
The contact owns a 2019 Nissan Murano. When the contact attempted to brake and depress the accelerator pedal, the vehicle would remain stationary for three seconds. Then, without warning, the vehicle would surge forward when the accelerator pedal was depressed. The failure occurred frequently and the vehicle nearly crashed into another vehicle on one occasion. The vehicle was not diagnosed or repaired. The manufacturer and dealer were not made aware of the failure. The failure mileage was 3,076. Update: The manufacturer and dealer were made aware of the failure.
- Griffin, GA, USA
- Helena, MT, USA