On October 23 2023 I purchased from Firestone where I have been a customer for some 30 years paying nearly $1000 for 4 tires. 1) On January 6, 2024 the first tire on the front driver"s side had picked up a nail GEICO road hadzard came and removed the tire. Firestone said they could not repair the tire and replaced it with another SureDrive new tire and charged me $55 plus dollars to replace. 2) On March 14, 2024 the 2nd tire on the rear passenger side picked up another nail GEICO came again and removed the tire that one was patched for free. 3) Then on May 2, 2024 the front passenger side with a slash and could not be repaired so it was replaced with a new tire and charges me some $25. 4) Then on July 24, 2024 the rear driver side and that tire had picked up a nail and by then I had started carrying an air pump in case of a flat and I would not have to wait for Roadside Service. So that time I left the nail in the tire and covered it with heavy piece of duct tape. Then attached the pump and aired it up and drove to the nearest Firestone where they patched that tire. Now I have four tires on my car with patches. Even the on new tire that replaced the slashed tired soon picked up a nail and had to be patched. I bought the tires because I had Michelin tires on my vehicle for which Firestone said during a Auto-Care complete check special for $9.99, that my tires were 12 years old and was dry rotted and dangerous to keep driving on. Being that I am a senior and ride alone most times I took their advice and bought a set of 4 new tires. I have asked the landlord to check their security cameras to rule out vandalism and I asked if others had suffered unusual tire flats. The answer was none. I live in a very clean and cared for apartment. Therefore it must be the tires. Maybe they were used instead of new. Perhaps you can help. Because now I feel more unsafe than before I bought the new tires. I am just worn out getting tire flats repaired.

- Germantown, TN, USA