10.0
really awful- Crashes / Fires:
- 3 / 0
- Injuries / Deaths:
- 4 / 0
- Average Mileage:
- 24,717 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 2013 Nissan Pathfinder. The contact stated prior to his collision the vehicle would display 'air bags deployed' message as well as front passenger side air bags off warning light would illuminate when occupied. The vehicle was taken to woodmen Nissan (6840 vincent dr, Colorado springs, co 80918) where the failure diagnoses was not known to the contact. The contact stated that the vehicle was taken to an independent mechanic in Texas where a sub harness and occupant seat module was replaced. However, the contact stated in December of 2019 while driving 40 mph and making a left turn, when he impacted another vehicle. The contact stated the front driver air bags semi deployed and the front passenger side air bags did not deploy. He sustained head injuries while his daughter was sitting in the front passenger seat sustained back and leg injuries that required medical attention. The vehicle was towed to a tow lot and deemed a total loss by the insurance company. The manufacturer was notified of issues however, no assistance was offered. The failure mileage was 97,000. Manufacturer states that air bags functioned properly. They state that their inspection showed the full deployment of the driver air bag. The passenger air bag was suppressed due to a detected child.
- Colorado Springs, CO, USA
Problem #1: several instances where the unit loses acceleration while in motion (driving) or when trying to accelerate from a complete stationary at a light. I press the pedal to accelerate with no response, cero acceleration. In order for me to get acceleration back I have to park and put in on parking and try the pedal again. I have taken my car to Nissan where the diagnose can't be determine because the lack of warning signs on the control panel. The unit did not show the condition at that moment and they were not able to replicate it. After taking the unit out of the mechanical workshop, a warning sig was revealed as follows: P0603: Internal control module keep alive memory (kam) error. I called the workshop and they told me no recalls were claimed for that reason (error code). Problem #2: the warranty was over (36months) and both visors went permanently down. They were replaced at my own cost. Problem #3: the brakes lights are keeping on even when the unit is off. This is making the battery runs out!
- Yabucoa, PR, USA
I brought this vehicle in April of 2017, with 41,000 miles. I did not even have the vehicle a year before I noticed that when I am driving the vehicle it starts to stall at times, it does not pick up speed at all I have to push the accelerator two or three times before it picks up, and this happens at traffic lights and even when I'm on the interstate. I am really fearing for my life, because this is the only vehicle I have right now to drive. When I go to park the vehicle, and shut it off the brake lights stay on, and they don't go off. I have to get back in the vehicle move the vehicle and then shut it off. Sometimes I have to do this three or four times before the brake light goes off. I reported this issue to the Nissan dealership, who have told me there is no recall for this problem, and since it happens periodically through the day I have to keep making appointments, so they can try to find the problem. Very frustrating.
- Greenwich, CT, USA
The car computer is [xxx] up - the car is shut down on the highway. I need Nissan to fix this at no cost - the has given me trouble from day one. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
- Little Ferry, NJ, USA
Hi, I received the safety recall 16V-244 so when I went to niissan ancira san antonio Texas with safety recall notice so they said we will ccall you back but 45days still no contact or call from dealer, also I define some detals, when I bought Nissan Pathfinder 2013 in January 2016 so seller(leif johnson superstore)to me defected vehicle &in April 2016 vehicle suddenly dead
- San Antonio, TX, USA
I purchased my Pathfinder in may of 2013. I loved my SUV initially. Starting around July of 2014 - I started experiencing shuddering while driving. Thought maybe I needed new tires. Beginning in August - started noticing that when accelerating from a stop that I would lose power and it would stay about 20 mph & after pumping the gas pedal several times then it would kick in. It started happening more and more. This past Sunday while starting to accelerate up a hill, my Pathfinder just wouldn't kick in. Stayed at about 25 mph & I had to put on my emergency breaks until I reached the top of the hill & then it kicked in. Then the next day as I was merging onto the freeway with my 2 children in the car & my daughters friend, my car just lost its power. Continued to drive at maybe 20 mph even with my foot pressed all the way down on the gas pedal. This was a very scary experience for myself & my kids. We could have been totally rear ended. There are so many complaints here. Does Nissan need to wait until someone is tragically killed before making steps to issue a recall? I did take my car in today to the dealership with print outs of the comments here & told them I would not drive my Pathfinder & put my family in jeopardy until the issue is fixed. They did give me a rental car & contacted me by the end of the day today that they received approval to replace the transmission & will continue to do further testing on the shuddering & reason that the transmission needs to be replace on a vehicle that is a little over a year old. Please with the dealerships response. I have always driven Honda's or Acura's and made the mistake to try Nissan. This will be my last Nissan purchase! I am also posting this on facebook to spread the word about the Pathfinder. Maybe that will get a recall going!
- San Diego, CA, USA
I was driving the car about 20 to 25 mph but when I tried to brake the brake did not stopped the car and there was an accident my self and my girl friend got injured and we had to go for crayaprator for long time this car is not safe at all North american Nissan is not willing to work with me nor the abc Nissan where I bought the car. Bad customer service.
- Laveen, AZ, USA
I had complained to trophy Nissan, progressive insurance, wells fargo, and platinum collision about the very problem that I just received a recall about. My complaints were treated as not having merit. I had specifically described the seemingly loss of control on pavement that was slightly rough. I also asserted that when I applied brakes the Pathfinder seemed to lunge forward. In this accident I was the interstate near downtown dallas moving one lane to my left as traffic slowed and stopped. I was aware of the slowing traffic and I reacted accordingly. As traffic actually stopped I recall not being overly concerned that I was a safe stopping distance but when I applied the brake my Pathfinder seemed to lunge forward and I struck the rear of the vehicle in front of me. I again stated my concerns after the fact and was not deemed accurate. The Pathfinder spent 2 months in the shop waiting on parts and my insurance premium doubled. I refused to pay the elevated premium because I simply did not have it and I did not make any payments on the Pathfinder to wells fargo during the 2 months and the Pathfinder has subsequently been repossessed do I have actionable recourse"? what's next with this complaint?" I tried in vain to get progressive to recognize a diminished value claim. This could have saved me money and my car as the wreck was truly not my fault but it was ruled my fault because I was the rear vehicle and Texas has no diminished value for insured being at fault. Tried in vain to get wells fargo to help me but all parties were scared to death of progressive insurance with the exception of platinum collision. Their only standing in this case is as the body shop approved by progressive.
- Garland, TX, USA
I found this video on youtube, this the same noise I feel when iam driving my 2013 Pathfinder. I already took it in to the dealership they say it needed and added cvt fluid cause it was low on it. It seems that was not the issue cause the cvt jerking and the lost of power when driving is still there. The VIN number is [xxx],.thanks for your assistance, I was so happy with the purchase that if this issue is not resolved.I may have to return it, due to the safety concern for myself and family.I have enclosed link also will be there again tomorrow morning for the same issue. www.youtube.com/watch?V=pmjr62zw_88. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
- Brooklyn, NY, USA
- Vero Beach, FL, USA