7.8
pretty bad- Typical Repair Cost:
- $4,450
- Average Mileage:
- 50,350 miles
- Total Complaints:
- 32 complaints
Most common solutions:
- not sure (16 reports)
- replace transmission (13 reports)
- harder acceleration from stop but not always (1 reports)
- replace torque converter (1 reports)
- update (1 reports)
This problem may be covered under warranty. Ask your Nissan dealer.
It is my understanding that this year make/model has a class action suit that may either still be open and/or resolve. My vehicle has been acting up from time to time and has gotten worse. A machine was put on it today and it ready Transmission Shudders (Shutters), whichever is correct. Will this vehicle, even though out of warranty, be under any of this?
- Judy W., Morton, MS, US
Transmission started slipping and stuttering under load and light load. Needed it rebuilt but thankfully it was covered under Nissan's warranty.
- Mark L., Saint Albans, NY, US
I just bought it 1 month ago. It had a slight shudder (mild). Had the transmission fluids changed with recommended Nissan CVT fluid, very expensive and also had both filters done. I drove car 5 days, it seemed better. Went on 350 mile road trip to pickup my 3 grandkids. The longer I drove, the worse the transmission got. The car would slip and shake from take off and shudder so bad had to let off gas and ease on accelerate slowly until it got into higher gear. I would drive at steady speed of 55MPH. I need help don't have an extra $4000 dollars laying around. No recourse from seller. Will Nissan help at all?
- Jimmy C., Boone, IA, US
I have been a loyal Nissan consumer. I have owned 4 Maximas, and currently have a 2014 Pathfinder SL and 2017 Altima S. I've had my Nissans serviced at the dealership and not once was I notified of the issues they were having with their CVTs. I bought the Pathfinder used and in 2 years only driven approximately 12k miles. I took to the dealership due to the stuttering and was informed the CVT needs to be replaced.
I can't tell you how disappointed I am with Nissan. I am planning on trading in my Altima with less than 30k miles before I experience an issue with it. I just don't trust Nissan anymore and will not buy another.
- Barry S., Port Saint Lucie, FL, US
I purchased the Pathfinder in 2015, and I right away started complaining of transmission problems. I had it taken back to the dealer where I was told it was a CVT and I had to get used to it. Well, in 2017, I started having the same issues, it was missing, jerking, and taking too long to shift and they look at it and did some adjusting and put a monitor on it to fix the problem. Here I am again now again, almost 2 years later, and again my engine light comes on again. I go to dealer and they say it's the transmission but I'm not sure what. What the hell does that mean? This has been going on for years. It should have been replaced from the beginning.
- Peter L., Prairieville, LA, US
They only vehicles I have ever purchased have been new Nissan vehicles. I have always taken excellent care of my vehicles, performed all of the recommended service maintenance on them, and never abused them in the operation or maintenance.
I was never advised of the KNOWN issues with CVT transmissions with Nissan Pathfinders, never made aware of any active campaigns, and can even argue that because of the manner in which I have maintained my vehicles, said care has worked against me in that had I not done so, the problem with the vehicle would have surface sooner rather than later, and would have been fully covered during the extension of the powertrain warranty. I requested good will from Nissan corporation since they knew of the issue and the only support they would offer is 50% of the repair. I do not feel this is a fair settlement since they (Nissan) knew of the issue with the CVT transmission, and the fact that I have been such a loyal customer of theirs since 1989. I am deeply hurt and disappointed in they manner in which they are handling this situation.
- Michael P., Saint Augustine, FL, US
BOUGHT THE CAR IN 2017. RIGHT AFTER, THE CAR STARTED SHAKING WHEN I STOP OR TAKE IT OUT OF PARK AND GET READY TO DRIVE. I KEEP BEING IT BACK TO THE NISSAN DEALER CLOSE TO THE HOUSE AND DID A COUPLE OF 2 TO 3 MINUTE ROAD TESTS WITH THE SERVICE DEPARTMENT, BUT THEY KEEP SAYING THEY DON'T SEE ANY PROBLEM. SO I STOP COMPLAINING BUT THE PROBLEM KEEPS ON. IT GOT WORSE IN JUNE. IT STARTED TO BE EVERYDAY INSTEAD ON ONCE IN A WHILE. MENTION IT TO DEALER EACH TIME I GO TO GET MY OIL CHANGED, BUT THEY KEEP WANTING ME TO PAY FOR TESTS. MY CAR IS SHOT NOW. IT SEEMS TO BE A BIG PROBLEM WITH THESE CARS BUT NISSAN DIDN'T SEND ME ANY RECALL NOTICE OR INFO TO GO GET THE CAR CHECKED FOR PROBLEMS. I WANT MY CAR FIXED BY NISSAN. I FEEL LIKE THEY KNEW ABOUT THE PROBLEM ALL ALONG JUST DIDN'T WANT TO PAY TO FIX IT. THEY ALL KEEP SAYING THERE WERE NO RECALLS ON MY PATHFINDER AFTER DOING MY OWN RESEARCH TODAY I SEE THAT THAT'S A LIE.
- samhud01, Lithonia, US
This is my first time going through this and when it happened I had my 4 month old daughter in her car seat. That was a traumatic experience when I make sure to keep up with maintenance on this car. It's very unfortunate something like this is happening with my car, but something have to give like a discount or recall of this car and have the tranny's replaced.
- Jamal H., Ridgefield, US
Lots of stuff online about this problem, no fix in plans from dealer.
- Rich H., Butler, NJ, US
I purchased a brand new Nissan Pathfinder in March of 2014. We started having problems about a month later with 600 miles. The stuttering, hesitating, stalling and cutting off. I have been to the dealership more times than I can count. They have replace the valve body and said they reprogrammed the transmission numerous times. I asked the dealership for a new CVT transmission a couple of years ago to no avail. Now the car is undriveable. They are NOW after 4 years, 73,000 miles, replacing the transmission. I am more than frustrated with all the time, lost work hours, gas, etc. trying to get this fixed. I filed a complaint with Nissan and was turned down initially for a replacement or buy back. Has anyone else gotten a buy back or replacement due to the CVT issues?
- Angel V., Gainesville, VA, US
The car was brand new and shuttered excessively. This occurred all the time. Nissan replaced the transmission. The shuttering still occurs but not nearly as frequently. This car has been a total nightmare. I will not buy another Nissan. Nissan will get $0 more from me.
- Scott A., South Jordan, UT, US
I have a US import Car in UAE. It started having a noise from the gearbox which I reported to the authorized service center while going for the service. After the service the service representative informed me that this model does have an issue with its gearbox as it is a manufacturing defect and to change it would be expensive.
Even though this car was sold in US it has been now imported to UAE. So isn't this Company's responsibility to rectify this in whichever country it is in now as the change of location doesn't affect the manufacturing defect.
- Jithin K., Dubai, United Arab Emirates
purchased my Nissan 2014 Pathfinder in May of 2017 the test drive was smooth and painless. 3 weeks later I noticed that at low speeds when pulling off from lights, in stop and go traffic or when merging on the Highway it would jerk as if it was not getting enough gas. The issue happens at least 3 times a week so it is now October and I have an appointment at the dealership on 10/9 to drop it off, hopefully they can get it to duplicate the issue so they can fix it.
Update from Jan 20, 2018: took my truck in October and was advised that I had codes in my transmission and one of them was to rebuild my transmission. I find it totally hard to believe that there is a code that says rebuild transmission however that is what i was told in addition my engine light has never came on so I am left to believe that the codes are from before I brought the vehicle or the dealerships way of fixing the issue. Needless to say they fixed it and thing were going good until December when my husband noticed that it was leaking transmission fluid. I called the dealership and took it back in on January 5, 2018. The advisor wrote down that it was leaking oil and gave me this whole story on the phone about how the oil gets trapped and they try to clean it off but sometimes it still leaks.
At 2pm, on 1/5/2018, I called the dealership to find out the status of my truck and was asked to come get a rental since my truck in was in fact leaking transmission fluid. I was told it was from the transfer element. So once again my car is in the shop for the transmission and that has been 2 weeks ago. I haven't heard from the Nissan dealership and was not even given a timeframe for the repair. My rental agreement stated 7 days but I guess it my responsibility to call them to find out when my vehicle will be completed.
- glamdiva1, Columbia, US
I was aware of the issue with previous models but was told that this was a newly designed CVT and that the issue was resolved with 2014's. Bought it as a Demo vehicle with 6500 kms. Told it was an executive use. Noticed the stuttering almost immediately. Now I'm thinking that the previous owner ( not a dealer use) returned it, made a stink and they gave him a new one or his money back. Has progressively gotten worse. Looked up the recall issue before it was a recall and heard of dealerships in the U.S. replacing the CVT or transmission but that after a while the new one was stuttering too.
Have taken it back to my dealer several times. They now have a 'system' in place to 're-program' the transmission but from what I can tell all it does is rev the engine higher. The 2nd 'software update' now feels like the truck is in first gear on the highway and revs so high I'm worried the engine is now being damaged. Shame on Nissan for not fixing this issue in previous model years. We can send a man to the moon but they can't figure out this CVT problem. I'm taking it in next week and have requested no more software upgrades. I want a new tranny or let me out of my lease. This will be my last Nissan. Not because of the problem but because how they have dealt with it. NISSAN SUCKS! STAY AWAY!!!!!!!!!!
- Dave H., Richmond Hill, ON, Canada
When driving at low speed sometimes - not always the car starts to shutter until you pick up speed or stop. Absolutely ridiculous for this to occur.
- fitzmag, Milford, NJ, US
The issue started before the first oil change. I reported the issue to the dealer and after performing diagnostics they confirmed no issue. Now the vehicle is over 3 years old the problem is becoming more noticeable and dangerous in low speed. The car shudders in low speed, turns and trying to merge into traffic in low speed. First I thought it is a driver's error, but now the car feels like it will fall apart under me. Most days it feels like driving my grandma's old Chevy. Probably the worst vehicle I have ever owned or driven. Not sure if Nissan is doing anything about the problem other than the call action suit.
- Albert T., Houston, US
When accelerating from full stops or slower speeds (e.g., 15 to 40 mph), the vehicles will start to shake. I would describe this problem as a "judder" or "shudder." It happens when merging into traffic or accelerating on the freeway, presenting a serious risk of accidents and injuries I think nissan is aware of this issues the service departments acts like they are not aware how can you not be when is plastered all over the internet of class action law suits
- Textile L., Orlando, FL, US
This problem started before July 2016, but the shuddering was usually brief and would go months before it happened again. At first I put it down as possibly some bad gas. On July 21st I was about a quarter mile from the dealer and the stuttering was so bad I thought the vehicle was not going to make it up a hill. I immediately went to the garage to report it. An appointment was made for July 21st & no problem was found. The service manager suggested that it was about time for the 30000 mile check up which includes transmission service. I told him I had them do that service in May. After leaving the garage later in the day I had one minor stutter but have not had any stuttering problems since.
- aantolik, Indiana, PA, US
I bought a Nissan believing that it would hold its resale value but who in their right mind would buy my Pathfinder when they take it for a test drive and the CVT shutters?? So now I feel stuck with this vehicle and faced with myriad other repairs. I had a 3rd party warranty that expired just weeks before the issue surfaced and it was too late to have it covered under the warranty. I was told a new transmission could be required but of course the garage could not confirm without removing and inspecting the CVT at significant cost. I was also told that the repair/replacement was going to be high. Nissan should stand behind their product and fix this issue no charge.
- Michael R., MUNSTER, ON, Canada