10.0
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 0 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
My car has been flipping into manual mode from a stopped position. It-??s happened about a dozen times at this point. I-??ve taken it to the dealership multiple times. The first time I took it in they said they did some software updates. A few weeks later it happened again. Took it back in-?? they said they couldn-??t find anything wrong. They tried to tell me it was -??user error-??. Since then it-??s happened multiple times. It-??s always from a stopped or slowed position such as a red light, stop sign or yield/merge. I-??ve almost been rear ended on 2 occasions because I try to accelerate and the car will not go and once you realize it-??s in neutral someone is already slamming on their brakes behind you! The most recent time it happened with my children in the car! This is unacceptable. I driven Nissans for over 20 years and never had an issue. I currently lease this vehicle. I have 5 months left and I-??ve been begging the dealership to get me out of this car-?? I told them I-??d drive anything but this. And they won-??t. I-??ve been dealing with Nissan consumer affairs which is a joke! I-??m at my wits end.
- Hookstown , PA, USA
I found my new 2023 Pathfinder at Kraft Nissan in Tallahassee, Fl but since I live in Ga I wanted to avoid paying taxes to transfer to Ga. I contacted Woody Folsom dealership in Vidalia, Ga who contacted Kraft and did a dealership trade. Woody Folsom dealership sales rep delivered to my home on [XXX]. On the same day as delivery, I drove the car to for about 30 mins and stopped at a red light. The auto stop feature was on - My car went from Drive to Neutral then OFF! I could not restart the car. I was in traffic with other vehicles who were blowing their horns at me. I did put on my flashers. I waited several minutes after attempting to start the car when it finally started again. The car went back to Vidalia to be serviced and I was told it was fixed and a battery had to be replaced. Again, this same scenario occurred multiple other times. [XXX] I was pulling out of Zaxby's and my car stalled on me, the turning lane for the cars on the opposite of rode was available so I pulled into it with my flashers as my car completely turned off. I had difficulty again starting the car back up. After several minutes of being turned off I was able to start it again. ** other issues [XXX] I was idling at a red light and car went from D to Neutral then completely shut off. [XXX] I was idling in a parking lot waiting on a friend. A light on the dashboard came on indicating the car would be shutting down as to save battery. The car turned off. When I went to start the car again, it would not properly start. It sputtered. I gave it gas and no change. I put car in reverse and tried to go forward which it continued to sputter then turned off. I attempted to start the car but it would not. After letting the car stay off for several minutes it finally started. [XXX] After driving the car for about 30 mins with no issues then shutting off - I tried to start car again and it started the sputtering again. Same deal - let it sit then try again with it starting. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION A
- Quitman, GA, USA
Stop & start fuel saving system, which automatically engages while waiting in the traffic, is malfunctioning. In the best case scenario car switches the gear to Neutral when releasing the break pedal to auto-start the engine. Another variation is shutting down the engine when attempting to drive off from the traffic lights or intersection after even a short stop. In a occurrence of this issue engine must be manually started like if it was parked. Last scenario, which happens to be the most dangerous, combines both previously mentioned behaviors and the fact that before the engine stops or gear switches to Neutral, car may roll into the intersection and stop there, potentially leaving the car in a crash course with other cars. The last scenario is especially critical on left turns with no traffic lights. If driven by less skillful drivers this leads to some very nasty situations on the road. Nissan doesn't offer a menu option to permanently disengage start & stop system. One has to always remember to turn this function off after each car-start. Finally, turning stop & start system off results in significantly higher fuel consumption.
- Vienna, VA, USA
Last July I felt jerking after accelerating on highway and decided to go in for service and found fuel injectors were the issues which these were replaced. Then again after 3 months now feeling jerking again and shaking after accelerating. There is no warning light appearing as I feel it. After reviewing with others 2023 pathfinders, afraid my vehicle may stall and not be repaired. I-??m still on payment for this new vehicle.
- Seattle , WA, USA
Yesterday my 2023 Nissan Pathfinder SL abruptly stalled about a minute into my morning commute on a busy road in traffic. The dash panel illuminated that the car "stalled". The car wouldn't immediately restart & engage. Thankfully, another driver pulled over and assisted to push my car to the side of the road. After several attempts, the car restarted and I could drive again. The car drive was sluggish at first but it made it the rest of the way just fine and later my return trip back home. The engine light is now illuminated indicating a fault/issue. The car is connected to an app on my phone and is recommended that I bring it in for service which I did to the Nissan dealership where I leased the vehicle from this morning. No determination has been made as of yet but based on my research of similar incidents online, it looks likely to be an issue involving the fuel pump. Unfortunately, the issue put my safety and others at risk and I hope that a repair can be made so that it never happens again.
- Wayland, MA, USA
Dear NHTSA, I would like to report a safety issue while driving this vehicle on Interstate 35E North of downtown St Paul, MN. While driving in traffic I went to move into a lane to the right allowing us to move in a less congested lane of traffic. During the move I pushed the pedal to full and the engine just shut off/cut out and stalled while in the middle of moving lanes in fast moving traffic. The vehicle jerked and slowed then the engine can back to life (fired back up) and my wife was screaming at this point that we were going to get us killed with traffic behind us moving at 60 plus mph. First my wife blamed me for this issue and I explained the vehicle just shut off under load and I was doing nothing wrong. This issue needs further attention or intervention from a higher authority than a dealer. Also, the emergency braking does not work on this vehicle going forward or backwards with all systems turned on. It has been at the deal for 7 days as of today Sept 12, 2023. This event took place on Sunday September 03, between 3:30 PM according to our tracked google map trip. Sincerely yours, [XXX] & [XXX] [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Scandia, MN, USA
Vehicle stalled and the engine quit twice trying to enter the highway. The vehicle restarted but went into limp mode and would not accelerate at all, just ran with extremely rough idle. I waited several minutes and finally the vehicle restarted and would finally move. This could have been a serious life threatening event if the vehicle quit while pulling into highway traffic. The dealer replaced the fuel pump and I haven-??t driven the vehicle anywhere but to my house. I understand from the internet that this is indeed a serious problem for some 2022-2023 Nissan Pathfinders I feel there needs to be a recall to repair this very dangerous problem. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Woodstock, GA, USA
1. Loud Noise when starting the engine - Noise like a train 2. I-??m driving along and my car just starts vrooming it-??s stuck between gears. It cuts off and changes gear to Neutral or just cut off. Cars behind me literally almost wrecks everytime. 3. Panel on the driver side warf and came loose at within 7 days of purchse 4. Oil Light came on- frighting 5. Loud Noise from windows when driving - Loud. All of this happen within a week after (Jan/2023 ) purchase. Reported to Dealerships and Nissan Corp. I requested to return the vehicle they said NO. I stated that the vehicle is unsafe to drive. At First Dealerships said they could't duplicate the problem, after many trips to dealships they said it was the fuel pump. I have been waiting on a fuel pumps for months. The bottom line is that the vehicle is unsafe to drive and cut off unexpectly whenever and has put myself and others in harms way. As of today I am still waiting on the part for my vehicle. Nissan nor any of the dealership has provide me with transporation while I am waiting. Please Help.
- Dallas, TX, USA
I write to report the issues which are a safety hazard to me & whom ever operates it or I transport in it, Which creates a higher concern for my & their safety. I purchased a 2023 Nissan Pathfinder SL on July 6, 2023 an eight seater model 4WD with 8 miles on the speedometer manufactured by Nissan as per label on door April 2023.The problem I have experienced recently after a month & two weeks now. The vehicle starts are normal but once the vehicle is on the road and is within normal operation temperature. I noticed that I must start applying brakes earlier than usual on where the same roads which I have driven other vehicles in order to stop did not have to do this. Is like if I don't do so & ignore not applying the brakes earlier now I must use greater than before foot pedal pressure that when is stop the vehicle jerks forward like it wants to continue on. Also there is a lost of gas pedal power when trying to enter the highway flow traffic, That since I was almost rear-ended twice already is kind of depressing creepy feeling that now I wait longer or seat at a lane in order to safely enter the flow of traffic or passing. In fear that the lost of power of this vehicle if I try to pass or enter will stall out and put others in danger if it does happen. There is also hesitation, jerking form engine & transmission at high & lower speeds. That requires more attention on the early braking problem I have described above. It seems the pilot assist & stop/start when off are still operating in the background. I have returned to the dealer service center that when he inform that I am not the only one affected. Nissan engineers working on it. The dealer allowed me a temp rental replacement vehicle for now but for how long?
- Waterbury , CT, USA
Just bought 2023 Pathfinder Platinum edition and drove it once. First time driving on the highway at 70 mph on cruise control, the engine stopped and a message came across the dash saying " Your engine has stalled. Please pull over to a safe area". This caused me to put my family's safety in jeopardy because we had to wait for 3 hrs for a tow in 100 plus degree heat in the desert with nothing to keep us cool except warm water. After getting it towed back to the dealer I bought it from ( Hi-Valley Nissan in Victorville, CA), the service department told me that the fuel pump went bad. Looking online, it's becoming more frequent with Pathfinders as of late and was told the same thing by some of the people at the dealer. It has been in the shop for diagnostics and awaiting parts for coming on 30 days. It is almost going to be a CA Lemon law issue. Now it is waiting on a gasket which more than one person at the dealer said that they might have to take from another vehicle to get the vehicle done. To me, bought a BRAND NEW 2023 NISSAN PATHFINDER PLATINUM; not a 2023 NISSAN PATHFINDER PLATINUM WITH USED PARTS. As far as I know, gaskets shouldn't be reused if at all possible. Nissan needs to get this problem fixed and fast.
- Ridgecrest, CA, USA
Vehicle has auto stop/start. When at a red light and vehicle stops moving engine will shut off. When light goes green and foot is removed from break, vehicle starts up. Sometimes when starting back up it goes into neutral automatically. Other times the vehicle attempts to start. But shifts into neutral and shuts down completely. At this point you must manually restart the engine. This has created safety concerns for my family
- Danville, VA, USA
I want process fuel efficient. 16.2 mpg.. specifications..24 mpg. To 27mpg.. i request to claim to nissan. I don't have answer..
- Anaheim, CA, USA
Failed fuel pump system.
- Bryant, AL, USA
Fuel.performance..low.consumer 17.9 and 18 combined fuel.. nivel oil engine low..same reverse and forward. Same times forced gear transmission noised.
- Anaheim, CA, USA
- Shelby Township, MI, USA