My van had the red key warning light go on and smelled like electrical burning. I had it towed immediately to a Nissan dealer kelly Nissan lynnfield MA. They did check the bulletins until after test driving it twice and burning out the ignition coils they just replaced and burned out my catalytic converter (they put a new one on without reporting it) they were advised in writing not to do any work except replace the coils they said they burned out and only then at no cost to me. They replaced more than what was originally written, charged me and when they test drove it and ruined the converter it sucked up debris into the engine and destroyed my engine. Called corporate Nissan who said they could not help ( after they gave a $300 coupon because of the deception prior to finding out about the damaged engine). It all started from a loose ground wire that caused the coils to overwork and burned out. I ended up paying about $900 for repairs because the misdiagnosed and damaged parts, now the engine is estimated at 6800. To replace. I M disabled and barely able to afford the roof over my head and food. This is unacceptable behavior, niss says the dealers are independantly owned, yet they L have the same maker. I kept the coils they put in however they removed a box with the first replaced ones and did to put them all back for me as instructed. I have two technicians one a Nissan tech who says it is directly due to kelly Nissan's misdiagnosis and driving of the car to the point of burning up the parts. What does a consumer need to do to protect themselves? the car is out of warranty. All parts except the converter they also kept and the initial coils I have. The van was towed to the shop I used and engine light came on immediately from first time driven still in dealer lot, they could to find problem although heard sound from engine and read the misfire codes until second look after it started pouring smoke out the exhaust and sound became so bad and car was deemed unsafe to drive.

- Saco, ME, USA

I bought a Nissan Quest 2004 van from broad street Honda dealer at richmond it has serious door problem which was not locking completely and it is obviously not save for my three children. I took the van to them and the don't want to fix the problem even it is under their warranty for 3000 mile or three months even I also bought from them an extended warranty but it is useless they said even I paid 14000 dollars of it. They simply want me to give the car to them bellow the price I bought from them. I believe it is fraud a clear fraud. Please help me.

- Richmond , VA, USA

Clarion audio, no sound. When the car was started. The vehicle the radio display and controls work properly but there is no sound coming from the speakers.

- Palm Harbor, FL, USA

In December of 2006 we purchased a 2004 Nissan Quest SE. The first year was not entirely trouble free, the drivers seat would self adjust while driving. The dealer fixed it no charge. The in December of 07 the trans went out, again the dealer covered it at no charge, gave us a loaner and were done within a week. Except for the inconvenience of not having our van we were fine until now!!! in June of 08 we were going for a Sunday drive and the van just died in the middle of the street. Nothing would work nothing, no power anywhere. We called road side and all they could do was tow us to al piemonte Nissan in melrose park, il. The following Monday, the dealer calls and tells us the ECU is burnt out, and has some corrosion. It's covered under warranty so no need to far right!!! a week later we finally get a loaner, ok not too bad. Two months go by and we finally have word that we have a date when the part will arrive!!!!! the part gets installed but the van runs like crap "omg you mean they actually tested it"!!!! they now are replacing a cracked distributor, god only knows how that happened!!!! the dealr does not charge us for that, but the van still runs like crap so now they have to replace three of the 6 coils and well we had to pay over $800 bucks for that. Totally not expecting that we had to charge it, putting us in the hole even deeper. You know we haven't spent alot of $ on this car but for a 4 year old car it sure has had alot of major components replaced. The the freaking dealer doesn't test the car, so we leave and the remotes, doors, sunroof, windows don't work. The center counsil is falling apart and they didn't even clean the '!@#$% car. I take it back, rip the manager a new one, he gives me a loaner again and I'm back the next day to pick up my van, now they clean it. It's been a few weeks now and the van is fine but I often think what would have happened if it broke down in the middle of the interstate!!!!!

- Melrose Park, IL, USA

Grinding noise upon initial start of day and several failures upon initial start; sluggish and feels like it'll cut off on incline and acceleration. Upon several complaints when auto was a few months old regarding not going into gear and slowing, Nissan put in some computer chip relating to the transmission. They claimed they could not duplicate problem and slowing probllem continues. Also problems with defective interior equipment such as middle row side lights falling out recessed housing, no tension in arm rests, skirts on middle seats don't stay attached, middle pass side door hard to open, rubber on door pulling apart, middle door, drivers side, looks off track, etc.

- Marietta, GA, USA

Re: my 2004 Nissan Quest-have had same problem recur for almost 1 yr & dealer has not fixed it in 5 tries. On 7/21/04, brought my van in for service 'cause an alarm beeper would go off randomly when driving-comes from rear power liftgate. Besides the constant beeping, at times the liftgate will not open, also when open the liftgate will not close using the power buttons-then liftgate needs to be shut manually. At my 7/21/04 service appt, the dealer ordered a part that would be installed later to fix beeping. Picked the van up about 4:30 pm, got groceries, picked up daughter & drove home. On the way the van was beeping all the way when suddenly a flashing warning light came on that said "warning lift gate open". I panicked thinking my lift gate was about to fly open. I pulled over confused because liftgate was not open. I pushed interior control for lift gate but liftgate did not open. Thinking I was temp. Ok, I slowly drove home w/ flashing warning signal on whole time. When I got home-tried to open liftgate. It wouldn't budge-not w/ power controls inside van nor key fob. It wouldn't open manually either. At that point, I was afraid to drive van any further. Was well after 5 pm & the service dept would be closed but I called them anyway. I talked to john nelson, sales mgr & explained what happened. Told him I was afraid to drive van because of warning light but can't seem to open/close door either. He assured me that van has "safety mechanisms" that would prevent door from flying open while driving. I told him that it was hard to believe van was safe when it seemed warning lights were malfunctioning. Since 7/21/04 the warning light has not come on again. But the problem that preceded the warning light-the constant beeping-still happens all the time, but only when it's warm. Since I live in wi Nov 04-Mar 05 was problem free. Don't know if door will really fly open, but I know Quest already had recall for similar problem-sliding doors not latching in sub-40 weather.

- Eau Claire, WI, USA

Complaint regarding 2004 Nissan Quest tow package and wiring design flaw. The consumer stated the directional lights only blinked once when a trailer was connected to an after market wiring harness. The dealer informed the consumer that they did not know the tow package needed to be ordered from the factory.

- Unionville, NY, USA

On March 31 2004, my wife and I purchased a 2004 Nissan Quest SE. (VIN 5N1bv2U44N352872). The reason for the purchase was due to the size and ages of our family members. We have 4 children. They are aged as follows: 14 years, 11 years, 20 months, 6 weeks. Since we have purchased this vehicle we have had the same problem over and over. With about 350 miles on it, the air conditioner locked up and the compressor was replaced. Around may we noticed the ac was not cooling the van off at all. Keep in mind we are in Texas and this is one of the milder months. We took the van in sometime in early June to have them look at it. Shortly there after they returned the vehicle stating it was performing to manufacturer's specifications. I then went and purchased a ac vent thermometer. On low the temperature blowing out of the vents is cold around 50 degrees Fahrenheit. However when you turn it to medium or high speed the temperature that blows out at the vents is around 70-75 degrees. This temperature is consistent even after the car has been running at highway speeds for approximately 30-35 minutes with an outside temperature of around 90. (which again is mild for a Texas summer). With the air on high for 30-35 minutes the temperature in the cabin at the middle row of seats is 87 degrees. This is also with the rear air on high as well. My child's pediatrician advised me to not let my infant ride in these temperatures for extended periods of time due to the possibility of dehydration. So, basically I am in a $35,000 (msrp) automobile that I can not let my child ride in on any trips for fear that he may get sick. This is not right and I should not have to suffer nor should my child. The vehicle is simply not performing as it should.

- Richardson, TX, USA