8.0
pretty bad- Typical Repair Cost:
- $600
- Average Mileage:
- 140,500 miles
- Total Complaints:
- 2 complaints
Most common solutions:
- not sure (1 reports)
- replace dashboard part (1 reports)
This problem happened over time. We should have had the part replaced the minute that part of a digit went out on the mileage counter. Unfortunately, we waited until the reading was somewhat unclear to others as the mileage would often come back on and look totally fine. Eventually, we decided it was only going to get worse and needed to be replaced. At that point, Nissan said the mileage was inaccurate so if they replaced the part, they'd have to zero out the mileage, consequently devaluing our car to nothing. They thought if we removed the part, their department in Japan may be able to read the odometer and properly replace the new part. However, they were not successful. How can an odometer at 75,000 miles be totally out?!!! And unreadable?!!!
Put the same odometer back in the car because we did not want to zero out the miles and have the car totally devalued and about 6 months later, one rainy night, the mileage totally came back on!!!! We immediately drove to the dealership and had the part ordered and replaced.
I do not get why WE were able to read the mileage eventually but Nissan factory was not!!!!
- Julie S., Denver, CO, US
My 2004 Nissan Quest the gauges went on the fritz approximately 1 year ago. The cluster unit my gas gauge, temperature gauge and mileage gauge is unreadable. I have no idea how much mileage is currently on my vehicle or if my vehicle is running hot or how much fuel I have, which is very very very frustrating.
Problem #2. My cd changer has not work in over 2 years. Since owing this vehicle from 2005 summer I have had to replace the changer 2 times through the Nissan dealer on both occasions at a cost of over $200 plus each time.
Please note that this issue was reported to Nissan on more than one occasion and at one time in December of 2015 I was told to get an estimate from the dealer the cost to replace the cluster which is $800.00 plus $20.00 to reprogram and $175.00 for labor.Changer is $200.00 for new one and $75.00 for labor to install it.
I have emailed Nissan motor .com this info twice and have yet to get a response from them.My left side passenger door rattles and had to take it back on numerous occasions to fix. I have personally spoken to 2 other owners of Quest who is experiencing the same issues.
I am terribly disappointed with my Quest because I have been a Loyal Nissan customer since 1997 and had never had such horrible luck with a Nissan vehicle. I have had one phone call from them in December of of 2016 and that was it.
- Ritchie P., Hemingway, SC, US