10.0
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 2 / 0
- Average Mileage:
- 11,286 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
- the contact owns a 2004 Nissan Quest with an odometer reading of 38,000 miles. The contact stated that the controls on the instrument panel were unsafe because they were hard to use while driving. When the contact would try to use the defroster it was difficult because of the location on the dashboard and caused a distraction while driving. She had to roll down the windows until she came to a stop to turn on the defroster. Also, the speedometer which was located on the center of the dashboard made it difficult to see. The driver stated that the only thing that was located in the dashboard with all the controls in the center was a storage compartment which was a dangerous design flaw. Nissan has since fixed the problem with the newer models. The contact felt that the recall solution for the middle seat latch was a bad solution because they only used four plastic pegs and a piece of cloth. The current mileage was 38,000. The consumer feels that the older designs she be recalled because it is too difficult to operate safely while driving. Update 4/25/07
- Fairfax , VA, USA
Dublin Nissan service department will not repair a recall issue on my vehicle. This Nissan dealer was to comply with a recall notice to remove my front passenger seat and ship it to a facility which would modify the occupant detection system and then return the seat. This was to be a free service. Because the vehicle was installed with after-market leather, to complete the recall service, the after-market leather needs to be replaced with standard leather but dublin Nissan service refuses to comply with the recall. This makes my vehicle unsafe to drive.
- Vallejo, CA, USA
I received a recall notice on my 2004 Nissan Quest. The recall was for problems with the operation of the 2nd and 3rd row seats of the miniwan. Porter Nissan the dealer that I brought the car from has made it very difficult to schedule and appointment. The will not schedule the work on the weekends and they expect me to take up to three hours out of my workday to wait until they finish the repairs on my car. The hours that they have are not convenient for a person who works from 9-5 and they have refused to give me a loaner car.
- Wilmington , DE, USA
Consumer received a recall letter for 2004 Quest, after attempting to have the recall work done consumer was told that the parts were on back order. The drivers side seat belt height adjuster was jammed and the drivers side seat back was broken.
- Grosse Pointe, MI, USA
NHTSA campaign number: 05V474 1. sliding 2nd row seat forward. 2. pinch point near chair handle crushed the tip of my 3rd finger 3. Nissan ignored my concerns and told me it was my fault. They were put on notice in December 2003. They also sent their engineer out of Chicago to inspect the problem. They stated no defect existed and no correction was needed. Nissan's file number on my complaint is: 439 2014 it is interesting to note Nissan's planned recall is 1 day after the statute of limitations for my injury and the 1st reported injury you have on file for the same date which occurred in plantation, fl. I recent found out about the recall for reasons other than the injury.
- Grimes, IA, USA
Second row bucket seat caught my right ring finger in the forward/back mechanism. My finger was nearly severed at the fingernail which resulted in a broken bone in the tip of my finger and 3 stitches in the emergency room.
- Annapolis, MD, USA
- N. Windham, CT, USA