10.0
really awful- Crashes / Fires:
- 0 / 1
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 5,383 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The consumer noticed when the doors were shut, the lights illuminated as if the door were open. The vehicle was taken to the dealer, and they reported it was fixed. The problem returned when consumer drove the vehicle home that day. There was a problem with the hatchback door lock. When closing the door, the consumer had to bang it hard to get it closed. The sliding door was having problems as well, it must be slammed in order to close it. The dealership has attempted to fix the problems with the doors. The tire problems began about 2 weeks after the purchase of the vehicle. Tire lights are coming on, indicating that the tires are loosing air. Owner advises that one time the tire light would come on about every block. The vehicle was taken to the dealership after this. The tire had a nail in it. There is also problems with the transmission. When shifting from park to drive, it is very difficult to shift. Owner received a recall letter about this last year and in January of 2005. The recall number is not available. The dealership states that this recall is closed. The dealership won't look any further into the transmission. There is a problem with the front passenger seat, you could see the metal in the seat. The radio has been replaced three times. It is now needing to be replaced again. The car has a bad smell, like rotten eggs. The smell is coming from engine. Dealership reports it is coming from a computer chip and it still smelled after replacement. The same smell returned and then the owner returned the car to the dealership, they kept it for two months. The dealership replaced the catalytic converter. The owner advises that there is still a bad smell. The dealership reported the smell must be sulfuric acid. The owner went to the doctor in regards to the bad chemical smell that burns. The vehicle had problems with the battery. Owner paid for car rental. The drivers seat moved when the consumer applied the brakes.
- Laurel, MD, USA
Fuel injectors had to be replaced and also check engine light constantly comes on, and oxygen senor had to be replaced, ECM sensor also had to be replaced.
- Bronx, NY, USA
The consumer noticed while driving, a rotten smell would come in from the vents. The consumer was able to drive to the dealer for inspection. The consumer informed the mechanic on several occasions this problem has occurred. This problem has not been resolved. Please provide additional information. There is still a rotten egg smell coming from the catalytic converter. Also the tire pressure monitoring system indicates a flat tire when tire is not flat. Consumer is happy with the minivan except for the sulfur smell and the false tire readings.
- Greenville, SC, USA
This is a follow up to my original complaint. After my 2004 Nissan Quest was brought to the dealership it was found that one of the three catalytic converters went bad. When the caltalytic converter failed it damaged the other two, and in doing so it damaged the engine causing it to be replaced. My van is still in the shop being repaired and I have not been offered any kind of compensation. I have contacted Nissan costumer service and filed a complaint and I am still awaiting a reply from them. I was told that there are several "upgrades" for my vehicle and they would contact the dealer and have those done while my vehicle was there.
- Thompsons Station , TN, USA
While applying the accelerator pedal, the vehicle failed to accelerate. Within seconds of parking the vehicle a fire occurred. The vehicle displayed a dangerously slow acceleration as if the transmission was in the wrong gear when trying to accelerate the vehicle. There was also poor fuel economy (11.6 to 12.1 mpg instead of the normal 19-26 mpg). Also, within the first few weeks of ownership, the power sliding door on the right side opened independently on two occasions and failed to open or close on several occasions, there were problems with the control buttons, the radio text display on the dash read malfunction multiple times and sometimes it occured when the engine was started. There was a problem with the catalytic converter.
- Chapel Hill, NC, USA
- Dover, DE, USA