9.9
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 245 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Purchased 2004 Nissan Quest 3.5 sl 3/13/04. Experienced problems with car starting during first week. Requested full check of engine. Took to dealership for custom package. Upgrade and engine diagnostic during 2nd week. Was not done! beginning 3rd week car would not start. Dealership towed and supposedly fixed. Received. Vehicle following day 4/02/04. On the way home from dealership, car suddenly died in a turn on a major intersection during rush hour. Nearly hit a car and a curb before I could stop vehicle. My children were onboard! unknown to me, gasoline was pouring out from underneath the vehicle. Cars were zooming by on their way home. Some men got my children and I out of the car and pushed to car into a gas station on that corner. We were in the vehicle for several minutes with the hazard lights on, before I could safely get my children from the car. Dealership once again towed vehicle and supposedly fixed the fuel related problem. Replaced the fuel pump. My vehicle to this day does not get near the reported guideline fuel consumption ratings. Window sticker 19 - 26 mpg, lowest end ratings on this model are 16 - 22. Mine gets 13 - 14.1 in town and 17 to 18 on the highway. Have read of recurring problems with low impact causing fire in the steering columns of the 2004 Nissan Quest, a problem and recall that existed long before the 2004 models.
- Houston, TX, USA
I purchased 2004 Quest in fall 2003. To date I have had the automatic door break 4 times, fuel pump and fuel chamber replaced, van will not accelerate periodically, brakes sqeak repaired but ow worse, sonar malfunction, no sound from radio/dvd/cd random occurance. The van has been in shop approximatley 10 times in ten months for extended time and problems are no better than 10 months ago. Nissan Consumer Affairs has not provided any resolution or effort to properly fix problems.
- Waverly, TN, USA
1.fuel pump failure, replaced by dealer. Transmission starts out in3rd gear vehicle will not travel over 10/15 mph. Dealer claims inadvertantly turning off od can cause this. A/C unitunable to cool off car in weather over 85degrees.
- Sacramento, CA, USA
- Monroe, NY, USA