7.9

pretty bad
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
5,444 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #18

Jun 152006

Quest 6-cyl

  • Automatic transmission
  • 3,100 miles
: the contact stated while traveling various speeds, the airbag warning light remained illuminated after an occupant who weighed 115 pounds sat in the seat. The front passenger air bag would not deploy in the event of a crash when the air bag light was illuminated. On another occasion, an occupant who weighed 150 pounds sat in the passenger seat, and the air bag light remained illuminated. The vehicle was taken to the dealer, who performed a diagnostic, and did not provide any error codes. The dealer and contact encountered a NHTSA recall #04V103000, regarding the air bags: Frontal: Sensor/control module. The dealer determined the vehicle was not involved in the recall due to the VIN. Also, the fuel gauge on the instrument panel, did not display the correct amount of fuel in the fuel tank. The vehicle was taken to the dealer, who replaced the fuel tank, fuel pump, but the problem recurred. The manufacturer was not contacted.

- San Diego, CA, USA

problem #17

Aug 102006

Quest 6-cyl

  • Automatic transmission
  • 21,900 miles
Passenger seat occasionally stays lit when adult is in front passanger seat. Which means that the air bags will not deploy (safety feature for children in front seat)scheduled to bring car in to Nissan.

- Saint James, NY, USA

problem #16

Jun 012004

Quest 6-cyl

  • Automatic transmission
  • 7,000 miles
: the contact stated the airbags fail to operate in the vehicle. There is a NHTSA recall, #04V103000 concerning the airbags frontal sensor/control module; however the recall did not correct the problem. The vehicle is having the same problems again. The dealer was alerted however no additional repairs were made. Updated 03/20/06.

- Houston, TX, USA

problem #15

Jan 282004

Quest

  • Automatic transmission
  • miles
Car was brought in for a recall of the airbag sensor and the automatic sliding side door. Airbag sensor is still not functioning properly after 4 attempts at fixing it. Side door not properly functioning but service department can't 'duplicate' it so they say it's fine. Car is still in the shop, will be for a total (for this trip) of almost 4 weeks, until a rep from Nissan comes to try and fix it. Electrical system is a mess, lights, windows, power seats, doors, seem to act on their own. Nissan refuses to believe me! driver side passenger (non-power) door sticks, can barely open it myself. Flat tire light comes on when temperature outside dips. Beware of airbag sensor, try to check it yourself using different weight people. Very dangerous!

- Royal Palm Beach, FL, USA

problem #14

Jun 292005

Quest 6-cyl

  • Automatic transmission
  • 25,044 miles
I brought my 2004 Nissan Quest [xxx] in for a recall for the passenger side seat airbag in June of 2005 to southern states Nissan in raleigh, nc. Nissan stated that the sensor in the seat did not meet the federal requirements and they would fix it. When I received the vehicle back, I found that when I sit in the passenger seat the "passenger airbag off" light would turn on and remain on for my entire trip. Normally, this light is supposed to turn off after 5 or so seconds indicated that the airbag is in fact activated to deploy. This light would come on about 90% of the time that I sat in the seat. I am 5 feet 8 inches tall and weigh 120 pounds. I have contacted Nissan and the better business bureau to advise them of this issue. Nissan has told me that they recalibrated the seat correctly and that I should sit in another Quest that has been recalibrated. I have been back to the dealer several times and chip a technician there verified that the light is indeed on when I sit in the seat. Months have gone by and both the dealer and Nissan are telling me to "wait" for another "recalibrated" 2004 Quest to come in and that I should drive down and sit in it. They have yet to get in one of these vehicles for me to sit in. It is now the end of October and I continue to have to sit in a passenger seat where the airbag is inoperable when I sit in it and Nissan is taking a cavalier attitude toward this. Nissan and the dealer point the finger at each other. The better business bureau has told me that they have had lots of complaints about airbag sensors in general and they are not going to get involved. I understand that the sensors are calibrated to detect a child sitting in the seat - but - these sensors should be able to detect a person with a 120 pound frame! please help! updated 07/18/2012 information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6)

- Raleigh, NC, USA

problem #13

Sep 282005

Quest 6-cyl

  • Automatic transmission
  • miles
Consumer was never notified of a recall on airbag sensor. The consumer learned of recall 04V103000 about a year later on a website. The vehicle was taken tot he dealer for repairs. The dealer claimed that they shipped the seat to California to be repaired. The consumer found it hard to believe that the seat was shipped and repaired on 3 1/2 days. When the vehicle was returned to the consumer the air bag sensor still malfunctioned. When an adult was in the seat the air bag sensor light illuminated intermittently. The dealer was unable to duplicate the problem and told the consumer that the adult in the seat must sit perfectly still in the middle of the seat. The dealer refused to provide any further repairs.

- Hockessin, DE, USA

problem #12

Oct 012004

Quest 6-cyl

  • Automatic transmission
  • miles
The passenger air bag off light stays lit indicating that the air bag will not deploy when my wife sits in the front passenger seat. This condition occurs 99 out of 100 times my wife sits in the seat. She is petite and weighs between 102 and 103 pounds. I think that this is a safety hazard and I am very concerned. Unknown when the exact start date was. Noticed it more after the recall.

- Paramus, NJ, USA

problem #11

Apr 012004

Quest 6-cyl

  • Automatic transmission
  • miles
The "pass air bag off" light stays lit indicating that the air bag will not deploy when my wife sits in the front passenger seat. This condition occurs 99 out of 100 times my wife sits in the seat. She is petite and weighs between 102 and 103 pounds. I think that this is a safety hazard & am very concerned.

- Paramus, NJ, USA

problem #10

May 202005

Quest

  • 12,000 miles
I have a 2004 Nissan Quest which had a recall to fix a problem where the front passenger airbag sensor would cause an airbag to still deploy even if a child was sitting in that seat. After the recall was performed, my "passenger airbag disabled" indicator remains on even with an adult (weight 105lbs) in the passenger seat. We have brought this to the dealership and they report that the manufacturer says this is how it is intended to work and they will do nothing to fix the problem. The safety of my wife is at risk when I drive this vehicle since the airbag will not deploy during an accident when she is riding in the passenger seat.

- Dublin, OH, USA

problem #9

Sep 152003

Quest 6-cyl

  • Automatic transmission
  • 444 miles
Nissan Quest 2004 service engine soon light on and problems with steering. The service engine soon light had come on 3 times, creaking was felt in the steering wheel and or the front end, sounds were heard coming from the engine compartment, computer tire monitor indicated a flat tire and or low tire pressure during cold weather, the vehicle would run for five minutes then go up to 4 degrees higher (over inflated), when the weather was warm, the setting would then be above 40 psi which was dangerous to drive if not adjusted (incorrect results on the display), SRS light had come on after recall campaign #04V103000 was performed, driver's side power window was intermittent, sliding doors made loud bump noise when opened all the way, especially on inclines, heat outlets located on the floor behind the first row seat can't be controlled by the passenger rear controls, the dome lights were not working, the door rattled, the drivers side front window would not move, the window switch has an open circuit, the vehicle was jerking upon acceleration at 30 mph, rear heater was blowing cold air, there was a heavy grinding noise when the vehicle was first started after sitting for more than one hour along with the power steering, transmission fluid leaked a reddish/purple fluid on the garage floor, the interior lights were inoperative and there was an evaporation leak.

- Laurel, MD, USA

problem #8

Jan 032005

Quest 6-cyl

  • Automatic transmission
  • 16,500 miles
Prior to a recall by Nissan had no problems with the front passenger air bag system. After Nissan recalibrated the ods, the "air bag off" sign frequently lights up when my wife is in the front passenger seat. She weighs 125 lbs. Although the recall notice said that the seat is adjusted for 6-year children, I was informed by the dealer that the ods is adjusted for a 95-100 lb person. At this time I am waiting for the dealer to inform me as to whether Nissan will readjust the ods.

- Eagan, MN, USA

problem #7

Nov 012004

Quest

  • miles
Prior to recall front passenger seat SRS always activated when my wife sat in the seat. Now unless she shift her weight around it do not activated. As a result of repairs to the front passenger seat ods, required by fmv55208 and recall# 04V103000.

- Phoenix, AZ, USA

problem #6

Dec 012004

Quest 6-cyl

  • Automatic transmission
  • miles
NHTSA campaign 04V103000; Nissan issued an air bag sensor recall. The vehicle was not included in the recall, but the consumer experienced the same problem as those vehicles that were recalled the light would remain on.

- Newark, DE, USA

problem #5

Sep 202004

Quest

  • miles
Malfunction of sliding door and air bag after recall work was performed. Neither of these systems had a problem prior to the vehicle being taken to the dealer for service. The dealer has agreed to look at the sliding door but refuses to look at the air bag problem.

- New York, NY, USA

problem #4

Oct 012004

Quest

  • miles
Air bag sensor not functioning properly. The consumer received a recall notice regarding the air bag. The recall stated individuals riding in the passenger that are a certain weight (between 100-120 pounds, in some cases the air bag may deploy inadvertently. The consumer stated that Nissan should also be concerned about the driver who maybe 100-120 pounds as well and that the air bag could deploy as well. The consumer stated when he went to retrieve the vehicle and proceeded to drive he noticed the air bag light was on, when he his wife was in the passenger seat. The air bag light was not on when the consumer left the vehicle at the dealer.

- Maryville, TN, USA

problem #3

Oct 132004

(reported on)

Quest

  • miles
Recall notice on front passenger seat occupant detection system. The consumer received recall in reference to the vehicle's front passenger seat occupant detection system. The vehicle was taken to the dealer for recall repairs. Now that the vehicle has been repaired the system malfunctions. When and adult is in the seated the passenger air bag off light illuminates. The vehicle was returned to the dealer who explained that eh vehicle was performing to Nissan's specifications.

- New York, NY, USA

problem #2

Sep 252004

Quest

  • miles
2004 Nissan Quest recalled to repair front passenger seat occupancy sensor. Air bag worked fine before, but now won't activate with adult in seat.

- New York, NY, USA

problem #1

Sep 272004

Quest

  • Automatic transmission
  • 12,000 miles
Airbag on the front passenger's side was recalibrated via recall 04V103000 concerning air bag sensor. Currently, air bag did not become activated even when the passenger weighed 125 lbs. Calibrations were in specification, according to the service manager who did not appear to be too concerned when consumer addressed this issue.

- Paradise Valley, AZ, USA