10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
139 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #5

Jun 012012

Quest 6-cyl

  • Automatic transmission
  • miles
2004 Nissan Quest. Consumer states safety problem with the power windows and power doors the consumer stated the passenger side window would not stay closed. When the consumer took the vehicle to the dealer, he was informed to fix the problem it would require replacing the motor, which would be very expensive. The consumer declined the repair. Later on, the window reverted back to its proper closing procedure and operated as it was designed. However, the driver's window would not close automatically and the consumer was forced to hold down the button manually. The door on the passenger side would not close completely. It would stop about half way. The consumer had to physically push the door closed which lasted for weeks. Then, suddenly the door began closing correctly without any attempt at repair. The sliding door on the driver's side didn't function as it should. It all started when the consumer's grandson was exiting the vehicle by pushing the open button from the inside. As he was getting out, the door reversed itself before it opened completely and began closing, hitting him and wouldn't stop as it was supposed to when meeting an object. Fortunately, he was only frightened, but not injured. The door continued to malfunction, so the consumer no longer used it anymore. The consumer referenced recall # 04V186000. However, his VIN was not included in the recall.

- Arlington Heights, IL, USA

problem #4

Jul 242004

Quest

  • Automatic transmission
  • 50 miles
My Nissan Quest has been plagued with electrical problems from day one. The windows go down completely on their own with vehicle turned off. The passenger sliding door opens randomly on its own. The tire alarm goes off when tire pressure is fine. Air vents fly off and lights fall out of the ceiling. Most troubling is the automatic side sliding door. Owner's manual stated on page 3-8 the door will reverse direction immediately during power open or close, a warning chime will sound and the door will reverse direction and return to the full open or full close position. The door does not operate this way, the door will not stop when it encounters an object it will continue to push the object in its way. My husband and I have both been caught by the door. It has knocked small children to the ground. I have complained to Nissan, and they insisted that this was the way the door were supposed to operate. The automatic close button is right at the level a small child would put his hand to enter the vehicle and could be easily activated. Nissan says the door is designed to reverse within the last couple inches even though this is contradictory to its manual. Please help before a child is seriously injured.

- Folsom, CA, USA

problem #3

Sep 152003

Quest 6-cyl

  • Automatic transmission
  • 444 miles
Nissan Quest 2004 service engine soon light on and problems with steering. The service engine soon light had come on 3 times, creaking was felt in the steering wheel and or the front end, sounds were heard coming from the engine compartment, computer tire monitor indicated a flat tire and or low tire pressure during cold weather, the vehicle would run for five minutes then go up to 4 degrees higher (over inflated), when the weather was warm, the setting would then be above 40 psi which was dangerous to drive if not adjusted (incorrect results on the display), SRS light had come on after recall campaign #04V103000 was performed, driver's side power window was intermittent, sliding doors made loud bump noise when opened all the way, especially on inclines, heat outlets located on the floor behind the first row seat can't be controlled by the passenger rear controls, the dome lights were not working, the door rattled, the drivers side front window would not move, the window switch has an open circuit, the vehicle was jerking upon acceleration at 30 mph, rear heater was blowing cold air, there was a heavy grinding noise when the vehicle was first started after sitting for more than one hour along with the power steering, transmission fluid leaked a reddish/purple fluid on the garage floor, the interior lights were inoperative and there was an evaporation leak.

- Laurel, MD, USA

problem #2

Nov 012004

Quest

  • Automatic transmission
  • 200 miles
Driver and passenger windows will not stop once consumer raises them. Dealer found no defects, however the mechanic's finger was caught.

- Tallahassee, FL, USA

problem #1

Sep 152003

Quest

  • Automatic transmission
  • 0 miles
Rear door, both sliding side doors have a recurreng rattles, squeaks and clunks. Noticed the problem after driving the vehicle a few miles, dealer try to fixed, but after a fews days the problem come back. I want the Nissan to replace the vehicle, I'm convinced the problem will not go away.

- El Paso, TX, USA