10.0

really awful
Crashes / Fires:
1 / 1
Injuries / Deaths:
1 / 0
Average Mileage:
32,913 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #8

Jul 302023

Quest

  • miles
I was parking and barely moving with my foot in the brake when the vehicle suddenly reved up loudly. I had to depress the brake heavily to keep it from moving forward and put it in neutral. The vehicle continued to rev hard until I turned off the engine.

- Phoenix, AZ, USA

problem #7

Sep 252021

Quest 6-cyl

  • miles
I backed out of driveway towards the south to head north on public way. Vehicle immediately started accelerating backwards (south) without assistance, quickly getting out of control. No amount of pressure on my part would make the brakes work and there was no control of the steering. The vehicle was no longer under my control and crashed backwards into a large tree which held it from crashing farther, and a small tree on the side which held it from rolling down into a brook. The vehicle is available for inspection upon request and I would prefer that it be inspected. No vehicles or pedestrians were in the street when the vehicle lost all control without human assistance. The passenger is front passenger seat was taken to ER and has since been seeing a doctor. The problem has not been reproduced or confirmed by a dealer or other service center. The police were at scene of accident right after it occurred. No lights, messages, or other symptoms gave any warning before the vehicle started racing and immediately went out of control with no control over speed, brakes or steering The consumer provided photos and police report.

- Springfield , MA, USA

problem #6

Oct 172018

Quest

  • 35,550 miles
When I press the brakes the car accelerates. I have had a data recorder attached when this happened, but the dealer says that it didn't record anything.-- this happens intermittently---, while in slow traffic as I pump the brakes. Specifically : the RPM actually increased as the car made the ABS grinding sound and increased the velocity of the car. I had to quickly put the car in neutral to get control of the vehicle. The dealer service agent states that they cannot guarantee that any repair will resolve the issue. They cannot guarantee that pressing the brake will not make the car stop; but they admit that pressing the brake could accelerate the velocity of the car. I have duplicated this issue to the dealer mechanic foreman at universal city Nissan in California but he no longer works at this dealer.

- Los Angeles, CA, USA

problem #5

Oct 172017

Quest

  • miles
On city streets, the car accelerates when I press the brake pedal. The RPM increases and I am certain that I was not pressing the gas pedal. Universal attached a black box to the car but has refused to share the data. The latest service was done recently.

- Los Angeles, CA, USA

problem #4

Mar 282019

Quest

  • 35,500 miles
The car accelerates when I press on the brake. I have complained to the dealer about this is October 2018 and today April 2019. This is a pre-accident complaint. When I drive in stop and go traffic it feels like the ABS brake motor is trying to make the car go faster instead of stopping the car.

- Los Angeles, CA, USA

problem #3

Jun 142016

Quest

  • 132,256 miles
The contact owns a 2008 Nissan Quest. After the ignition key was turned to the on position, the vehicle failed to start intermittently without warning. In addition, while driving at night, the head lamps randomly became inoperable. The vehicle was taken to an independent mechanic where it was diagnosed that the brake line or ignition system may need to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 132,256.

- Oakland, CA, USA

problem #2

Apr 112016

Quest

  • 60,000 miles
The contact owns a 2008 Nissan Quest. After driving approximately two and a half miles at various speeds, the brake warning indicator illuminated on the instrument panel. The contact also complained of a burning odor coming from the vehicle and the rims were hot to the touch. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The failure mileage was 60,000.

- El Paso, TX, USA

problem #1

Aug 102015

Quest

  • miles
This fuel gauge left me inside of the road first day of school for 3 kids..now it has a slow oil leak that the mechanics can't seem to find.

- Cecilia, LA, USA