10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 46,329 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
I was traveling on the highway at night with my daughter and my two grandkids. When I noticed that the car started to stop and then got off the highway and came to a stoplight the car completely shut down. Everything completely went off the car would not start, the electrical system also went down there was no power anywhere in the vehicle. I then contacted Nissan Consumer Affairs and reported the issue. They advised me to take it into the Nissan dealer and have it diagnosed. While at the Nissan dealer the repairman there were three informed me that there had been a cvt malfunctioning issue with this type of vehicle. During the time that I was at Nissan having my vehicle diagnose, there were two other same make and model of my vehicle there for the same reason. And unfortunately for me this has been an ongoing issue and Nissan was aware of it. When this vehicle was manufactured they had several cvt issues. At one point they put out a notice to all of those affected for the recon. Once they realize the number of complaints they intern removed the notice from the online. And decided to handle it on a case by case, which now they are not repairing because they're making it a decision of their own and not as a recall. I've been having this issue for the last two years I would like Nissan to take ownership of the malfunctioning cvt that they placed in these vehicles. I have done my research and came across multiple hundreds of complaints about the same issue that people have posted online and Nissan needs to take responsibility for a faulty part that they placed in these vehicles. This is also a safety issue, because had my vehicle completely shut down on the highway as it did when I came to a stop light something majorly could have happened to both myself and my daughter and my grandkids we may not still be alive today.
- Pittsboro, NC, USA
Vehicle acceleration drops off when accelerating from a stop for the past couple months. Vehicle accelerates normally after a couple seconds of unresponsive acceleration. Dealership advised on service visits, they claim they can not duplicate the issue, but I can while leaving the dealership.
- River Grove, IL, USA
The vehicle was stalling multiple times on the freeway on my way to work this morning (9/25/19) and there is a sudden thump on the engine as it was trying to accelerate and would stall again after a few yards. So I decided to pullover safely and started the vehicle again until I reached my destination but with emergency lights on. This is absolutely a safety issue as it increases the risk of a crash or being hit from behind, with the vehicle stalling. This is the 2nd Nissan Quest I owned and it is having the same problem. The 1st one had issues at 50,000+ miles. The manufacture should look into this safety issue.
- Lakewood, CA, USA
We have had to replace our battery several times since purchasing our vehicle. In 2018 alone we purchased 3 batteries then the final straw is that there is an "H" slit in the dash yet the car has never been in any accidents. Which during our financing time period was never a concerned to the dealer. Now that the car is paid off, these 2 specific habitual problems have significantly affected the price of our vehicle. Upon researching the vehicle it seems our van may be part of the software recall but I am also thinking that the crankshaft may be a huge factor also.
- Torrance, CA, USA
Recall when you are stepping on the gas trying to take off with the vehicle it will loose power and you need to let off the gas and try again. When trying to go again it will hitch then your need to give it more gas. Does it every time you stop.
- Sumner, ME, USA
Dash is cracked over cluster and vents
- Bayamon, PR, USA
I was at my sister house had drove forward to back up, before I could put it in reverse the minivan just lunged forward into her deck. The deck was demolish. I turn the wheel to keep from going through her house. It was out of control I applied my brakes it did not stop I turned the wheel it was headed cross her yard toward ditch into some trees.I push the button to turn off it stopped. It tore up the front end driver side. The radiator was leaking.I contact Nissan they said would have to talk to my insurance company. I do not know results yet.I am scared to drive it even if it get fix.that was a scary moment. My daughter was with me. She was just look in a panic. I was saying I can not stop it.
- Belvidere, NC, USA
- Cornwall, NY, USA