10.0

really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
35,117 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #6

May 222024

Quest

  • miles
Have fixed myself Ac compressor kit about 97,051miles on [XXX], maf sensor, two vvt solenoids having driven it 20,000 miles in five years trying to rid light. Nov 2019 purchased at 94,719 miles. Roberts nissan of manchester, tn checked and serviced on [XXX] at 95,186 milles in excellent condition. Light will not stay off for power train system, cam timing bank, timing chains, vct camshaft timing vct, power supply circuit. Nissan did replace recall ABS actuator. Had checked Cookeville Nissan [XXX] light on and they turned off saying it checked ok after a cold start for $230. It is loud now at 114,998 miles! This auto must have defective parts since Gateway has serviced it regularly. I am concerned about driving. Talked to consumer affairs of Nissan and was told it was over 65,000 miles and not valid. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Mcminnville, TN, USA

problem #5

Jun 132023

Quest

  • 50,000 miles
The contact owed a 2012 Nissan Quest. The contact stated while shifting the vehicle into reverse, the vehicle launched forward at high speed without any warning. The contact pressed on the brake pedal, but it failed to stop the vehicle, causing the contact to loss control and drive into a ditch and crashing a tree causing the vehicle came to a complete stop. The air bags did not deploy. The contact suffered injuries to the left leg and foot and head and seek medical attention. A police report was filed. The vehicle was deemed totally loss from the insurance company. The manufacturer was contact and stated that there was no recall for the failure and did not provide any assistance. The failure mileage was 50,000.

- Red Bank, NJ, USA

problem #4

Aug 092021

Quest

  • miles
Traveling at a high speed of 75 vehicle without warning stalls can't give any gas... Will not restart to after it has sat for about 20 mins then it will start and stall out again..ABS light and brake battery light keeps jumping on and off

- Jackson, TN, USA

problem #3

Aug 082021

Quest

  • miles
My Brake system was flushed but my brake light and battery and ABS LIGHT stays on flickering I was driving my vehicle at high speed and it it just stalls with no warning... I have to wait 20 mins or more before it'll start again. It has bn doing this for an entire year..driving full speed with no warning just shut down in middle of traffic

- Jackson, TN, USA

problem #2

Oct 272020

Quest

  • 152,000 miles
I was sold a deceptive van at the end Sept 2020, I did a test drive with the salesman, pointed out several issues with the van like check engine light on, traction light on, air bag light on, remote missing to control tv, the salesman told me not to worry about all the lights that's on he will get that fix at a later date and to buy the tv remote and a deduction will be applied to my contract. I was fine with that, but that hasn't been the case. I admittedly start to find other issue with the van the more I drove it like the rear wiper motor is not working, the complete steering wheel is not working so the horn, cruise control, bluetooth settings, radio volume button. I have made the salesman a where of this but his whole tone changed. I was told to get whatever issues fixed myself and maybe a deduction would be applied to my balance, once again I said but that's not what we agree on. So now its time for my temporary tag to expire, was issued a new one 3 times but had to take it to a shop to let them manipulate the system because the van will not pass marta/emission to get register for real license plate with the check engine light on. The van is missing the Cadillac converter and the salesman will not put one on said you do not really need it on the van. At this point he said in a conversation with me that a previous owner had the van for about a month and returned it for issues, but when I said I'm not satisfied with the van and want to return as well, it was pass 2 months now and as long as the van gets me to point a to point B that's all that matters! once again the more I drive the van I'm finding issues so now the button on the radio get stuck when pushed in, controlling the heat and air it has a mind of its own, so when I turn on the heat, the ac button will not turn off, also the automatic window buttons don't work properly. This van is unsafe to drive period.

- Nashville, TN, USA

problem #1

May 302013

Quest 6-cyl

  • 8,700 miles
My car randomly accelerated on 2 occasions, May 30, 2013 and June 27, 2013. The first incident resulted in a crash, hitting a pole, tree, and another vehicle. 2nd incident was a near miss, almost had a head on collision with another vehicle. My 9 year old son and I were in the car. No resolution from Nissan. They are not concerned about safety. Want me to take car back without any explanation.

- Cherry Hill, NJ, USA