10.0
really awful- Crashes / Fires:
- 1 / 2
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 32,448 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 2012 Nissan Quest. The contact stated that while driving at various speeds, the check engine warning light illuminated. The contact checked the oil level and discovered that there was no oil in engine. The contact took the vehicle to Nissan world of red bank (newman springs rd E, red bank, NJ 07701) where the vehicle was serviced for an unknown failure and was returned to the contact. A year later, the contact stated that the same failure reoccurred. The contact took the vehicle to an independent mechanic where the vehicle was not yet diagnosed. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 75,000.
- Asbury Park, NJ, USA
The contact owned a 2012 Nissan Quest. The contact stated while his son was driving at approximately 65 mph, an explosion was heard in the engine compartment and black smoke was seen coming from the rear of the vehicle. The driver stopped on the side of the highway and the family exited safely however smoke filled the inside of the vehicle immediately when the doors were opened. The contact stated that the family members noticed that the engine compartment was on fire as flames were exiting the front of the vehicle. The sheriff attempted to extinguish the fire with a fire extinguisher however was unable to. The fire department was able to extinguish the fire. The contact stated more than half of the vehicle was on fire. The contact was unaware if a fire or police department report was filed. The vehicle was towed to a tow lot. The insurance company was notified and was awaiting to inspect the vehicle. The dealer trophy Nissan ( 5031 N galloway ave, mesquite, tx 75150) was made aware of the failure however, the offered no assistance. The contact attempted to notify the manufacturer but was transferred to roadside assistance. The approximate failure mileage was 30,000.
- Sunnyvale, TX, USA
The contact owns a 2012 Nissan Quest. The contact stated while driving 75 mph, when he heard an abnormal noise and stated he saw smoke exiting the rear of the vehicle. The contact stated no warning light was illuminated. The contact was able to parked on the side of the road and exited safety the vehicle with his family. The contact stated he saw fire exiting the front passenger side wheel. The contact stated the police was on the location and called the fire department. The fire department was able to extinguished the fire. The contact stated he was unaware if there was a police or fire report completed. The contact stated no one was injured or sought medical attention. The vehicle was not drive. The vehicle was towed to record serviced. The vehicle was not diagnosed or repaired as of yet. A dealer was not contacted. The manufacturer had been informed of failure. The failure mileage was approximately 32,632.
- Mesquite, TX, USA
Engine noise when is cold, sometimes is loosing power, when you stepon gas pedal car is not moving, stop sign and trafic lights
- New Britain, CT, USA
Though my vehicle was not subject to a recall I had the same issue as the other vehicles that had been recalled. With 40 miles left to go, according to my gauge, my vehicle stalled in traffic, on two different occasions, while turning left into gas stations. When I presented this issue to a dealer and to Nissan America I was told my vehicle was not subject to a recall, even though it was for the same problem and required the same repair as the recalled vehicles. I was charged over $300 for reprogramming my computer.
- Donalsonville, GA, USA
The vehicle has developed a hesitation from a stop position. When you are stopped at a traffic light and try to accelerate, the vehicle hesitates. It does not do it all the time but it is getting more frequent. I had the vehicle back to the dealership before the warranty ran out. They said nothing wrong. I have also talked to Nissan customer relations (mark @ 615-725-7561) and was assigned a case number (19100795). I feel like this is a safety issue which should be addressed by Nissan. I know there is a recall about this problem and hills and low gas. I never let my gas tank get below 1/2 tank and where I live and drive there are no hills. I am documenting this issue in case an accident results, in which case Nissan will hear about it again.
- Bossier City, LA, USA
Engine mount found broken during oil change. Changed and found broken again at about 50000. Changed and found broken a third time at 75000.
- Moreno Valley, CA, USA
My car randomly accelerated on 2 occasions, May 30, 2013 and June 27, 2013. The first incident resulted in a crash, hitting a pole, tree, and another vehicle. 2nd incident was a near miss, almost had a head on collision with another vehicle. My 9 year old son and I were in the car. No resolution from Nissan. They are not concerned about safety. Want me to take car back without any explanation.
- Cherry Hill, NJ, USA
The contact owns a 2012 Nissan Quest. The contact stated that after accelerating from a complete stop, the vehicle suddenly stalled. The contact stated that the failure was intermittent. The contact also stated that the windshield wipers failed to clear the entire windshield, which created a blind spot. The vehicle was taken to the dealer however, the failure could not be replicated. The vehicle was not repaired. The manufacturer was contacted about the failure. The failure mileage was 34. Updated 7/15/13 the consumer stated the stalling has progressed, which also occurred while the vehicle was in reverse. Updated 07/22/13
- Jefferson, WI, USA
3 months after purchasing a brand new 2012 Nissan Quest (purchased vehicle on 04/15/2012), I was driving down a hill at a low rate of speed when the engine shut off and the car stated there was no more gas, even though there was a quarter tank. Cars behind me slammed on their brakes and luckily we were not hit. I put the car in neutral and after coasting down the hill and reaching a level part of the road, my car started again and told me that I had a quarter tank. After taking the car to the dealer, I learned there was an open recall campaign (NHTSA recall 12V076) on the 2012 Quest and the remedy was not performed prior to me purchasing the vehicle, which is against regulations as the recall campaign was started by Nissan before I purchased the vehicle. On 06/20/2012 (1 day after the incident) I took the car to a Nissan dealer to be repaired and the problem was supposedly fixed at town center Nissan under R/O number 6012078/1. on September 26th I started to turn into an intersection on a green arrow when my car shut off and said I was out of gas, (a minute prior to that the car said I had 37 miles and a quarter tank left). I was almost rear ended (the car had to swerve into another lane) and good samaritans pushed me into a parking lot close by. I realize that NHTSA has already acted on the problem my car experienced, but I feel something should be done with regards to the dealer "gwinnett place Nissan" who sold me the car without first fixing the problem (since it was a brand new car). I also want NHTSA to be aware that the "fix" so far has not worked for my vehicle. We are giving them a "final repair opportunity notice" via the lemon law.
- Acworth, GA, USA
- Antioch , CA, USA