4.7
definitely annoying- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 22,750 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
This is a formal complaint to the tires/wheels that Nissan has selected for placement on the 2012 Nissan Quest.the toyo A22 235/55/18 tires are completely worn at 26,000 miles.we did not discover the issue with the tires until a third party inspected the vehicle.the vehicle will not pass inspection.all service has occurred at a Nissan authorized dealer at the recommended intervals.the service groups at sheehy Nissan and grapevine Nissan did not alert us to the dangers.I have spoken with Nissan regional Consumer Affairs and alerted them to the concern and issues surrounding the rapid wear.it is our belief that the Nissan Quest is to heavy for the tires that were selected on the vehicle, and/or the tire is defective. Nissan regional Consumer Affairs has decided not to intervene, or assist on our behalf.according to Nissan employee [xxx],Nissan does not have information on the toyo A22 tire, or knowledge of weight characteristics&what constitutes abnormal wear. When explaining I was recording the call she abruptly hung up. She did state that the tire was soft&did not have a warranty. In addition, she stated that Nissan does not have any responsibility to the consumer regarding the tires, & that the entire matter is toyo's responsibility.I requested to speak with a supervisor & was denied. I asked if the complaint could be reported.she said there was no other mechanism to report this within Nissan. According to toyo the A22 235/55/18 tire is a custom part manufactured to Nissan specs.after conducting an internet search there are many mentions of Nissan Quest tires wearing early.my belief is that Nissan has not accurately calculated the vehicle weight correctly, &has chosen tires that can jeopardize the safety of the passengers&motorists. An additional complaint for toyo is being filed stating that the tire is not robust enough for the vehicle weight it is handling. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
- Keller, TX, USA
I have 20,000 miles on my car and my tires need replacing! I purchased it new in April 2012. I have had it for a year and a half. I drive it carefully and have the tires rotated when needed. I had a flat on Monday on my way to work. That evening I had it looked at for repair. It cannot be repaired. The tire tread is very low. They are Bridgestone turanza. I bought a van because I'm driving children around frequently. Why couldn't Nissan put better tires on this vehicle? when you buy a new car, you assume that you won't have to repair anything for several years. Now I have to buy a new set of tires at christmas time! I am really unhappy! I checked this site to see if there is a recall on tires. I certainly hope so!
- Ponca City, OK, USA
I bought a 2012 Nissan Quest almost 2 years ago. I have 20,000 miles on the vehicle and the tires are horrible! they are Bridgestone turanza el 400. They are feathering and balding. It is very difficult to drive in the rain or other weather conditions. These tires have been rotated every 5,000 miles...it is extremely frustrating that you buy a 30,000 vehicle and have tires that aren't worth anything on it!
- Okeana, OH, USA
- Holmen, WI, USA